| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can two or more cameras be linked together with one SIM | 2022-11-17 | each camera requires a SIM card, so two or more cameras be linked together with one SIM | EufyHome | 2022-11-18 |
| What is the battery volts ? Is it a 6 volt , 9 volt and 12 volts . | 2023-05-23 | 3.7V 13000mAh | EufyHome | 2023-05-23 |
| so in order for it to work you'll need to purchase a data plan for it to not use wifi | 2022-11-24 | Your understanding is right, you need to purchase a data plan in order to use it, thanks. | EufyHome | 2022-11-24 |
| Why doesn't the solar panel creep these batteries charged . The panels are in great sunlight all day long . After 4 days of installing battery is 3% | 2023-05-26 | It has something to do with your scenario. In this case, please try the below tips to see if they help. - Please make sure the adapter to connect the solar panel and the camera is solid and stable -Please make sure that the network your device is connected to is in good condition. - Please confirm if you choose the power source to the solar panel via the app Please email us if further assistance is needed. | EufyHome | 2023-05-26 |