| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Una pregunta no hay que pagar membresía | 2023-02-18 | Hola si quieres guardar lo grabado en la nive se debe pagar de resto no es necesario y es muy buena camara la imagen es muy claro | Alvaro Robinson Morales Garcia | 2023-02-19 |
| Una pregunta no hay que pagar membresía | 2023-02-18 | No | Lucia Cabrera | 2023-02-19 |
| Una pregunta no hay que pagar membresía | 2023-02-18 | No tienes que pagar ninguna membresía. Si quisieras guardar algún tipo de video en la nube, si tendrías que pagar membresía. | jose | 2023-02-19 |
| Una pregunta no hay que pagar membresía | 2023-02-18 | No, solo necesita estar conectado al wifi y funciona muy bien | DB | 2023-02-21 |
| Do you need a subscription for any of the features? | 2023-02-17 | no | mjTexas523 | 2023-02-19 |
| Can this be powered from a ish power bank ? | 2023-05-24 | it runs on a/c no batteries | Amazon Customer | 2023-05-29 |
| Are you still happy with purchase? | 2023-02-13 | Yes. It serves a needed purpose and works well. | Amazon Customer | 2023-02-13 |
| Are you still happy with purchase? | 2023-02-13 | Very much. | Betty M. Paul | 2023-02-13 |
| Are you still happy with purchase? | 2023-02-13 | Absolutely, I am very pleased with how thus camera works. The app works well and nice clear speakers and microphone, allows me to talk with family. | Mountain Teacher | 2023-02-13 |
| Are you still happy with purchase? | 2023-02-13 | Still happy. Recommend it to any security minded people. | Michael Avin | 2023-02-13 |
| how to unplug and reset it | 2023-02-13 | It should be easy to restart. There's a button push it and you go in the app in your phone or your computer to restart it. If not There's a phone number you can call them, they will help you figure out. Make sure you are close to your internet. | stephanie pierre | 2023-02-13 |
| How to disable one touch call button? | 2023-06-05 | you can't, it notifies the person via the app directly | Rob P | 2023-06-16 |
| I've had this a little over a month and have loved it! but now it's bleached out white and i can't see anything. how do i fix this? | 2023-04-15 | Mine quit working after 2 days. I returned it | SM | 2023-05-17 |
| If I have the doorbell with homebase (same camera brand as this one) will it store video on homebase storage or is it sd/cloud only storage? | 2023-05-24 | It will be two different storage but if ypu link them together you may get video from both on the hombase | Maria Santana | 2023-05-24 |
| camera detects a person? | 2023-02-06 | Yes. Anything that crosses in front of the camera is recorded. | Amazon Customer | 2023-02-06 |
| camera detects a person? | 2023-02-06 | Yes it does. We bought it for the dogs because they keep going out to the porch at night. My husband got up and forgot it was on. Well, did I get an eye full that morning. LOL | Betty M. Paul | 2023-02-06 |
| camera detects a person? | 2023-02-06 | camera detects movement and can alert you. | Michael Avin | 2023-02-06 |
| Does the live video work from Wifi location / network outside my home network? I tested out from a different Wifi network and had no success. | 2023-06-09 | If I understand your question correctly, yes, you can view live video through the app when you are away from home. | kutash | 2023-06-12 |
| This has stopped sending notifications to our phones. We have reinstalled everything, checked settings, updated the app but no luck. Can anyone help? | 2023-02-08 | Contact customer service if all else fails, they have been very responsive (at least with my experience) | Theo K | 2023-02-17 |
| How do i mute this? i have it in my office but i don't want anyone listening to me while i'm in here. i can mute but it unmutes itself. | 2023-01-27 | Unplug it while you are in your office. | Amazon Customer | 2023-02-06 |
| Is there 2 way audio ? | 2023-02-24 | Yes | Mom-of-boys | 2023-02-24 |
| Is there 2 way audio ? | 2023-02-24 | Yes, if you press the green call button on the camera it will initiate a call and you can have a 2 way conversation. Note the button on the camera is capacitive and there is no haptic feedback. | Theo K | 2023-02-24 |
| Is there 2 way audio ? | 2023-02-24 | Yes | Birdhater | 2023-02-24 |
| Does this connect to the home base? | 2023-03-26 | What home base? | Michael Avin | 2023-03-26 |
| Does this connect to the home base? | 2023-03-26 | Yes, just need a strong internet | Antonio Lopez | 2023-03-27 |
| Does this connect to the home base? | 2023-03-26 | Not quite sure what your asking. The downloaded apt on your phone works the camera. I don't know what the home base is | JHLV | 2023-03-27 |
| Does this connect to the home base? | 2023-03-26 | It doesn't need a home base.. the camera connects directly to your wifi connection. | lotti | 2023-04-10 |
| La camara tiene que estar todo un tiempo conecta a la luz | 2023-04-10 | No. You can use SD Card and have a backup power source like an inline battery bank, so when power goes out it keeps recording events.. you'll need your wifi to also have a backup power source. | lotti | 2023-04-10 |
| La camara tiene que estar todo un tiempo conecta a la luz | 2023-04-10 | Así es | Alejandro Dabroy | 2023-04-10 |
| La camara tiene que estar todo un tiempo conecta a la luz | 2023-04-10 | Si necesita estar conectada siempre Pero son muy buenas te las recomiendo | Eliezer Guerra | 2023-04-10 |
| La camara tiene que estar todo un tiempo conecta a la luz | 2023-04-10 | Hola, si debes estar todo el tiempo conectada a la corriente | Yarianna LLorente | 2023-04-11 |
| So it does work only with 5Ghz Wi-Fi? | 2023-03-02 | I have 3ghz and it works… | Jennifer stock | 2023-03-02 |
| So it does work only with 5Ghz Wi-Fi? | 2023-03-02 | I have 5Ghz Wi-Fi and this is the ONLY indoor camera that works with it. Not sure if it would be compatible with 2Ghz. | Happy Hair | 2023-03-02 |
| So it does work only with 5Ghz Wi-Fi? | 2023-03-02 | I don’t see why not. My wifi speed probably 5ghz and runs smooth, senses everything. | Perla Avila Guzman | 2023-03-03 |
| How do you turn off the family call feature? | 2023-05-21 | I haven't had to do this but, I would imagine you will have to look into the settings. | Michelle Noe | 2023-05-21 |
| How do you turn off the family call feature? | 2023-05-21 | Unfortunately, there is no way to turn it off. That was the answer the support team gave me. It’s very frustrating. | Marie | 2023-05-22 |
| How do you connect recordings to ICloud storage? | 2023-01-07 | I haven't tried to connect to ICloud. I use the local recording mode. You would have to use an SD card to record on the local mode which you can buy from Amazon. | Amazon Customer | 2023-01-07 |
| The last camera I bought did not work with an IPhone 7. Is this able to work with an IPhone 7? | 2023-06-19 | We use the iPhone 11 with our camera. It works great. | Samantha | 2023-06-19 |
| The last camera I bought did not work with an IPhone 7. Is this able to work with an IPhone 7? | 2023-06-19 | I would think so cause you have to download the ap to your phone | JUS4JAS | 2023-06-20 |
| Does this camera have an alarm siren? | 2023-01-27 | I’m not sure. I use it to see my dog when I’m gone. It does notify you with a sound when there’s movement (if you have that setting on) | Toni | 2023-01-27 |
| Does this camera have an alarm siren? | 2023-01-27 | it has a motion sensor and warning alarm. | Michael Avin | 2023-01-28 |
| Does this camera have an alarm siren? | 2023-01-27 | NO | Betty M. Paul | 2023-01-28 |
| How do you zoom in on this? I keep trying on the live feed and it just moves the camera. | 2023-02-24 | You place 2 fingers on the picture screen and push to stretch your fingers apart and it will zoom...the same way you zoom in on regular photos on your phone | Venetia R Boyd | 2023-02-24 |
| How do you zoom in on this? I keep trying on the live feed and it just moves the camera. | 2023-02-24 | Use finger spread on your phone’s display | Bendlwoods | 2023-02-28 |
| Looking to watch dog and be able to talk to him while out. Can you talk through this camera/camera app? | 2023-02-20 | Yes you sure can, I talk to my dogs daily. Was super easy to set up as well | Laura J | 2023-02-20 |
| Looking to watch dog and be able to talk to him while out. Can you talk through this camera/camera app? | 2023-02-20 | Yes you can talk but it is high pitched. May not recognize your voice | Bill S Pflugerville Tx | 2023-02-20 |
| Looking to watch dog and be able to talk to him while out. Can you talk through this camera/camera app? | 2023-02-20 | Yes. It has an image of a microphone that you press and talk. The speaker image is on, but it can be muted. | NT Wheel | 2023-02-20 |
| Looking to watch dog and be able to talk to him while out. Can you talk through this camera/camera app? | 2023-02-20 | Yes also you can adjust viewing angle 360 degree. | Verified shopper… | 2023-02-21 |
| Looking to watch dog and be able to talk to him while out. Can you talk through this camera/camera app? | 2023-02-20 | Yes, I just did it today :-). This is the reason that we purchased this camera. I love that it is quiet when it activates and does not disturb our pet, but you can click on the microphone to talk to your pet if you choose to. I hope this helps. This little camera has done all that we wanted it to do, we are very happy with it. | redrose | 2023-02-21 |
| Does it work with zoom? My webcam is broken and this camera can serve two purposes: for home security and for conference calls, if ever. | 2023-01-15 | I have no idea if it works with zoom but it probably does it does a lot of things | Jonathan | 2023-01-16 |
| 2 cameras same house can i get on the app look at one camera and then look at the other one individually??? | 2023-03-11 | Yes | Johnny T | 2023-03-11 |
| 2 cameras same house can i get on the app look at one camera and then look at the other one individually??? | 2023-03-11 | I have two also, they appear on the same app, you just click on the one that you want to watch. | Mountain Teacher | 2023-03-11 |
| How do you delete all events from SD card? I've only been able to delete events for just 1 day at a time. | 2023-02-10 | sorry i dont use the sd card | diane | 2023-02-10 |
| How do you delete all events from SD card? I've only been able to delete events for just 1 day at a time. | 2023-02-10 | You can format the sd card from within the mobile app. | Theo K | 2023-02-17 |
| Hi, could you please provide information regarding the cloud subscription options/costs? For instance, if I want to connect 10 cameras | 2023-04-16 | They charge around $10 / each I think is better to use SD card . As I'm doing | Antonio Lopez | 2023-05-17 |
| Hi, could you please provide information regarding the cloud subscription options/costs? For instance, if I want to connect 10 cameras | 2023-04-16 | Video could not be loaded | Jenny Rodriguez | 2023-05-17 |
| Can you Disable the one touch calls? My toddler presses it accidentally. | 2023-04-20 | I think so but I’ve never tried because I like when my cats call me lol | Kiara Allen | 2023-05-17 |
| If you don't use cloud, can you go back and look of each movement but not video? | 2023-06-09 | I usually check it with the live feed. | JoanoftheSun | 2023-06-09 |
| If you don't use cloud, can you go back and look of each movement but not video? | 2023-06-09 | I believe you need cloud storage to look back at video | C. Quental | 2023-06-09 |
| If you don't use cloud, can you go back and look of each movement but not video? | 2023-06-09 | you need to have SD card | @redrumsport559 | 2023-06-10 |
| If you don't use cloud, can you go back and look of each movement but not video? | 2023-06-09 | You will have to insert an SD card and use local instead of the cloud. | Vivian Beyah | 2023-06-10 |
| Is this camera wireless, and can it get charged with a USB cable? | 2023-03-10 | Sorry to say that it plugs into the wall. Hope this helps. | Betty M. Paul | 2023-03-10 |
| Is this camera wireless, and can it get charged with a USB cable? | 2023-03-10 | I use it wired so i am not sure it is also wireless. | Michael Avin | 2023-03-10 |
| Is this camera wireless, and can it get charged with a USB cable? | 2023-03-10 | No it is not wireless. Plug into outlet | JHLV | 2023-03-10 |
| Is this camera wireless, and can it get charged with a USB cable? | 2023-03-10 | Not wireless, needs to be plugged in entire time. | Bernadette | 2023-03-10 |
| Is this camera wireless, and can it get charged with a USB cable? | 2023-03-10 | This is a wireless camera which you can observe and control with your phone. Unfortunately, its not battery powered, so you have to keep it connected to power cable. | Fitz | 2023-03-10 |
| Will itconnect to my homebase security system? | 2023-03-24 | No, it is individual | Antonio Lopez | 2023-03-27 |
| my cam is not working. the app shows nothing ... | 2023-02-25 | Maybe the camera is not compatible with your Wi-Fi. It took me a while to find one, this one, that is compatible with my 5Ghz Wi-Fi. | Happy Hair | 2023-03-02 |
| Does the camera have an audio alert? If a dog barks, for example, do you receive a notification? | 2023-02-19 | If you have the camera in the area where your dog is, you can see and hear your dog. The camera makes a clicking sound that is sent to your phone alerting you there is motion in that room. The sound can also be shut off. I hope this answers your question. | mjTexas523 | 2023-02-19 |
| Does the camera have an audio alert? If a dog barks, for example, do you receive a notification? | 2023-02-19 | Yes, it is pretty sensitive to all sounds and movement. | JSJ | 2023-02-19 |
| Does the camera have an audio alert? If a dog barks, for example, do you receive a notification? | 2023-02-19 | I don’t think so, it’s more of motion sensor. | Perla Avila Guzman | 2023-02-19 |
| does this camera have a URL interface? | 2023-02-07 | I dont believe so, as far as i know it only works with the app but that might be a better question for the customer service group. | Theo K | 2023-02-17 |
| How do I view the live video in landscape mode in my iPhone? | 2023-02-18 | Turn your phone sideways | JHLV | 2023-02-18 |
| How do I view the live video in landscape mode in my iPhone? | 2023-02-18 | Turn your phone sideways. | Farah | 2023-02-18 |
| How do I view the live video in landscape mode in my iPhone? | 2023-02-18 | Bottom right corer of the live video screen. There is a dotted box. Tap on it. | Johnny T | 2023-02-18 |
| What type of extended power cord can you buy to mount these on ceiling? | 2023-03-04 | USBC to USBC | Birdhater | 2023-03-05 |
| Are the video clips in color or B&W? | 2023-03-19 | Color | Jennifer stock | 2023-03-19 |
| Are the video clips in color or B&W? | 2023-03-19 | Yes in color, and the picture is very clear. | P. Wilson | 2023-03-19 |
| Are the video clips in color or B&W? | 2023-03-19 | Color. But will appear B&W with night vision. | Pamela | 2023-03-19 |
| Are the video clips in color or B&W? | 2023-03-19 | In color | Antonio Lopez | 2023-03-19 |
| Can you download the continuous 24/7 recordings from SD card to Macbook to view on laptop? | 2023-04-12 | Yes you can | Antonio Lopez | 2023-04-12 |
| Can you download the continuous 24/7 recordings from SD card to Macbook to view on laptop? | 2023-04-12 | I'm not sure without buying a subscription | JUS4JAS | 2023-04-12 |
| Can you download the continuous 24/7 recordings from SD card to Macbook to view on laptop? | 2023-04-12 | yes | Richard Urrizaga | 2023-04-12 |
| Can i view this on my macbook air? i need to free up my iphone for work at home. | 2023-03-13 | Yes, you can | Antonio Lopez | 2023-03-19 |
| How often does it need charging? | 2023-05-29 | Mine are plugged into socket, so no need for charging. I really like mine! | Michelle Noe | 2023-05-29 |
| How often does it need charging? | 2023-05-29 | you plug it in no charging | Amazon Customer | 2023-05-29 |
| How often does it need charging? | 2023-05-29 | You have to keep is plugged in! | Kiara Allen | 2023-05-30 |
| How often does it need charging? | 2023-05-29 | This camera has to stay plugged in to power outlet. | C. Quental | 2023-05-30 |
| How do i see the live image when traveling without wifi? can i use my phone's cellular data to view it? | 2023-02-20 | yes | Laura | 2023-02-21 |
| How do i see the live image when traveling without wifi? can i use my phone's cellular data to view it? | 2023-02-20 | I use my phone’s cellular data just to periodically check on our pet, or, if need be, to talk to her. Then I turn it off to save data. | redrose | 2023-02-21 |
| Does this camera work with android phone | 2023-06-16 | yes, the app works on all platforms except Amazon tablets | Rob P | 2023-06-16 |
| Does this camera work with android phone | 2023-06-16 | Yes. | cessy | 2023-06-16 |
| How do i contact aosu customer service ? | 2023-06-11 | Best way is thru your Amazon order. There is a link there to message them. They are very responsive. | JSJ | 2023-06-12 |
| How do i contact aosu customer service ? | 2023-06-11 | You can go to your AOSU purchase in Orders and click on "Get Product Support". | kutash | 2023-06-12 |
| Does this camera provide alerts for noise detection? | 2023-03-20 | I don't know for sure but never needed it for noise, it would probably never quit ringing around here. It should tell you at the app aosu. | Cindy West | 2023-03-20 |
| Does this camera provide alerts for noise detection? | 2023-03-20 | If you turn on your notification on your cellphone it will notify you of anything with movement in the surroundings and noises ; for example watching tv but make sure your volume on your cellphone app is not on mute . | Maria Cherry Nafstad | 2023-03-20 |
| Does this camera provide alerts for noise detection? | 2023-03-20 | I do not know if it is noise or movement but it will send an alert | TDH | 2023-03-20 |
| Does this camera provide alerts for noise detection? | 2023-03-20 | Yes | Jonathan | 2023-03-20 |
| Does this camera provide alerts for noise detection? | 2023-03-20 | I believe it does state that but you can try & contact them too | JUS4JAS | 2023-03-20 |
| Type c power cord? | 2023-02-17 | Yes it is. | Alex | 2023-02-17 |
| Type c power cord? | 2023-02-17 | That is correct, 6f or 2m long type A to Type C | Theo K | 2023-02-17 |
| It's name/logo is always on the recorded video, is there any way to remove it? | 2023-06-10 | no, it's part of the software integration | Rob P | 2023-06-16 |
| Cual es la fuente de alimentacion | 2023-01-24 | la fuente de energia 110 Voltios.., la toma corriente o de energia de tu casa. | Cristian C. | 2023-01-24 |
| Cual es la fuente de alimentacion | 2023-01-24 | Debe estar conectada a la Luz | Brenda navarro | 2023-01-25 |
| Does this camera require a base station? | 2023-02-11 | Do you mean a wireless router ? If you have a cell phone, you can connect to AOSU. | mjTexas523 | 2023-02-11 |
| Does this camera require a base station? | 2023-02-11 | No, it's a complete unit. Just plug it in and use a card for the video. | Christine H | 2023-02-11 |
| Does this camera require a base station? | 2023-02-11 | you download the app, and then you can see the video on your smart phone | NT Wheel | 2023-02-11 |
| Does this camera require a base station? | 2023-02-11 | No, you can place it on table or hang it upside down. | JSJ | 2023-02-12 |
| Does this camera require a base station? | 2023-02-11 | All it requires is a smart phone and load free app | Bill S Pflugerville Tx | 2023-02-12 |
| Does this camera require a base station? | 2023-02-11 | Comes with base. You can also screw into the wall if needed. | ebah19900991 | 2023-02-13 |
| Does the live camera work from Wifi location / network? I tested out from a different Wifi network and had no success. | 2023-06-09 | Yes, mine is connected to the network and works great. | JoanoftheSun | 2023-06-09 |
| Does the live camera work from Wifi location / network? I tested out from a different Wifi network and had no success. | 2023-06-09 | I don’t know if I understand your question right, but I bought it because I need to fly to Seattle from NYC for an emergency. It works fine, I still can monitor my pets even when I was in Seattle. | Batong | 2023-06-09 |
| Does the live camera work from Wifi location / network? I tested out from a different Wifi network and had no success. | 2023-06-09 | Mine neither, return it or try to contact costumer service, they replace it | JOSE BENEDICO | 2023-06-09 |
| Does this camera work with 5G wifi? | 2023-03-18 | Yes it does! | Michael Avin | 2023-03-18 |
| Does this camera work with 5G wifi? | 2023-03-18 | Yes it does. I am using 5g wifi and it works very well. I actually bought this one because I mistakenly bought the camera only supporting 2.4, and that did not work. | Fitz | 2023-03-18 |
| Does this camera work with 5G wifi? | 2023-03-18 | yes, very well too! | Richard Urrizaga | 2023-03-18 |
| Does this camera work with 5G wifi? | 2023-03-18 | It does at my house. | carol | 2023-03-19 |
| Is there a way to turn off the "green button"feature?? | 2023-03-31 | I don’t think so. | laura C | 2023-03-31 |
| Can I access the device whilst traveling in Europe or Asia (i.e., control the camera view)? | 2023-01-05 | I think you can do that through the settings. | Amazon Customer | 2023-01-07 |
| Can I watch “live” on my phone- assuming on app - while not home? Thank you | 2023-02-07 | Yes | Birdhater | 2023-02-07 |
| Can I watch “live” on my phone- assuming on app - while not home? Thank you | 2023-02-07 | Yes you can watch live on the app away from home. I check in on my dog when I am away from home. You can even talk to him. | Linda | 2023-02-08 |
| I want to know if this is a quite camara? I need to check my dogs and I don’t want them to wake up all the time I turn the live video | 2023-02-15 | It is indeed quiet and works very well. I check on my dog two or three times a day, and usually see him napping on the couch about twenty feet from the camera. It never disturbs him at all. | Richland D. Williams | 2023-02-15 |
| I want to know if this is a quite camara? I need to check my dogs and I don’t want them to wake up all the time I turn the live video | 2023-02-15 | Never seems to wake up my dogs when it moves. | Birdhater | 2023-02-15 |
| I want to know if this is a quite camara? I need to check my dogs and I don’t want them to wake up all the time I turn the live video | 2023-02-15 | It didn’t seem to bug my cat, since I was not at home when I used it not sure what noise it makes when moving. You can talk to your animals. My cat was not bothered by it. | Jennifer stock | 2023-02-15 |
| What is the "tone" option for on the app? | 2023-03-24 | May be for the beeping sound. But not sure. I returned mine. | SM | 2023-03-25 |
| Is there a wireless version? | 2023-03-12 | It inherently works off your WiFi. | JSJ | 2023-03-13 |
| Is there a wireless version? | 2023-03-12 | Yes | Amazon Customer | 2023-03-13 |
| How does the motion tracking work? Does it work well? Also ehat type of power cord does it use? | 2023-02-17 | Camera works as advertised. I believe it's the new cord. I think called a C cord. | anonymous | 2023-02-17 |
| How does the motion tracking work? Does it work well? Also ehat type of power cord does it use? | 2023-02-17 | Yes the Motion Tracking works very well. You can set it to motion track or turn it off. I keep mine set on Motion so it follows my pet when she moves around the room, otherwise if it is not set, when pet moves out of camera view, I can no longer see what my pet is doing. The 360 degree is awesome. ....The power cord comes with it, it's simply a micro usb pushed into the camera and the electric plug in the wall. I must say, I wish it was cordless, but this particular camera is not. I do love it though and am very happy I got it. Gives me piece of mind to watch my pet when I'm away from home. | Venetia R Boyd | 2023-02-17 |
| How does the motion tracking work? Does it work well? Also ehat type of power cord does it use? | 2023-02-17 | The tracking is easy to maneuver. You control it from the app. Regular power cord. | Mindy Ruiz | 2023-02-17 |
| How does the motion tracking work? Does it work well? Also ehat type of power cord does it use? | 2023-02-17 | It will track anything that moves unless you set it to track only Humans (there is a setting for it) to be honest for the money you can't go wrong. Hope that answers your question, if you need more feedback reply here and as far as the power goes, it comes with a Usb A to USB C cable that is about 6f or 2m long. | Theo K | 2023-02-17 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | Yes. | Jenny Rodriguez | 2023-05-17 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | I'm sorry. I wouldn't know as I returned mine due to it quit working after 2 days. | SM | 2023-05-17 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | Yes, you can use with SD card, without any suggestions | Antonio Lopez | 2023-05-17 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | Yes you just can’t save the videos after a week, you get a free 30 days cloud! I just got back from a week long trip to Puerto Rico and was able to watch my cats the whole time! | Kiara Allen | 2023-05-17 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | Yes, you can. The cloud is for video recording storage. For me personally I don’t need to store recorded video so I don’t have a cloud subscription I believe this camera needs 5G internet but check the description to see if it also supports 4G I especially like the 360 degree horizontal rotation. | C. Quental | 2023-05-18 |
| I would like to use this to monitor my elderly mother, can you monitor remotely without subscribing to the the cloud? | 2023-05-17 | A great camera, I use it in the rec room and one in the sun room. Perfect monitor for your needs. This camera alerts you as to movement and noise all on your phone thru the app. I don't use the cloud. | Amazon Customer | 2023-05-19 |
| I installed an sd card but i don’t get anything in my event history. is there something special to get it to save events locally? | 2023-01-06 | You need to go to settings and ask for local NOT Cloud recording. | Amazon Customer | 2023-01-07 |
| Getting No "beep' when setting up camera...Should I return? | 2023-01-18 | I could not get it to connect. I had to return. | NCS | 2023-01-18 |
| Does it have sound detection? | 2023-02-02 | Yes. Gives an audible alarm to your phone when someone passes in front of it. You can also turn it off. | Paul Fitzgerald | 2023-02-02 |
| Does it have sound detection? | 2023-02-02 | I think so but we keep the sound off | Penny L. Walker | 2023-02-02 |
| Does it have sound detection? | 2023-02-02 | Yes, camera has notifications to alert you if motion is detected, You can also turn this feature off. The camera will not make a noise if someone is around it. Persons won’t know they are being filmed if they don’t see it. | laura C | 2023-02-02 |
| Does it have sound detection? | 2023-02-02 | No. It has motion detection but not sound detection. You can hear all sounds and voices on your phone app. So like I use it for a baby monitor and I can hear my baby and his noises. | Farah | 2023-02-02 |
| Does it have sound detection? | 2023-02-02 | Yes, I can hear my dog whine after I leave the home. | P. Wilson | 2023-02-03 |
| Does it have sound detection? | 2023-02-02 | No it don't have sound detection just movement | L. Smith | 2023-02-10 |
| how maximun mile i still can see the picture ? | 2023-02-20 | You can see the video on your phone from any distance. | Amazon Customer | 2023-02-20 |
| how maximun mile i still can see the picture ? | 2023-02-20 | I think you mean how far can you be away from the camera and be still able to see the video feed. I think it just needs internet connection, so as long as you can connect with the internet you should be able to use it. I have used it from 25 miles away. | Mountain Teacher | 2023-02-20 |
| how maximun mile i still can see the picture ? | 2023-02-20 | Depending on where you put it in your home | Linda… | 2023-02-20 |
| how maximun mile i still can see the picture ? | 2023-02-20 | Keep in mind this isn't a big surveillance camera. It covers a room and it depends on where you put it. I have mine on one end on the room and I can see the entire room and into my kitchen. I just use it to keep an eye on my dogs. Try it; if you don't like it send it back. | Betty M. Paul | 2023-02-21 |
| What does ”it has been On the edge” mean? | 2023-02-08 | I believe that means its reached the end of its motion i.e its turning radius | Theo K | 2023-02-17 |
| Will be notified when motion is detected on app or cell phone? | 2023-05-01 | App will notify you | A.H. | 2023-05-01 |
| Will be notified when motion is detected on app or cell phone? | 2023-05-01 | Cell phone | lucy hyatt | 2023-05-01 |
| Will be notified when motion is detected on app or cell phone? | 2023-05-01 | Yes everytime something moves | mark steffen | 2023-05-01 |
| Will be notified when motion is detected on app or cell phone? | 2023-05-01 | Yes | Amazon Customer | 2023-05-01 |
| Will be notified when motion is detected on app or cell phone? | 2023-05-01 | Yes | ld1006 | 2023-05-02 |
| Can i access the camera (live view and camera control) when i'm traveling in europe or asia? | 2023-01-05 | Sure, if you have Wi-Fi access I would assume it works | Toni | 2023-01-27 |