| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this work in a chicken coop approximately 75 feet from house? | 2023-06-14 | The camera works off of WiFi so unless you have a router close to the chicken coop it probably won’t work. | Paula LeBoeuf | 2023-06-14 |
| Will this work in a chicken coop approximately 75 feet from house? | 2023-06-14 | Depends on your WiFi might need a extension | nathan nash | 2023-06-14 |
| Will this work in a chicken coop approximately 75 feet from house? | 2023-06-14 | Maybe if you have a good wifi signal. Check with phone for signal strength. | Gary Montgomery | 2023-06-14 |
| Please what kind of SD card is needed for this cameras ? | 2023-04-06 | I'm using a 16 GB Sandisk card I'm mine | Gary Montgomery | 2023-04-07 |
| Do all cameras have to be connected to a socket? | 2023-04-24 | To charge yes but after that they can be mounted. I got solar panels to stay charged comes in 2 pack for under 50 | nathan nash | 2023-04-24 |
| Do all cameras have to be connected to a socket? | 2023-04-24 | You plug them up to the charger then take them off when you hang them outside. Make sure to check after it rains to make sure it does not fill with water. I had that issue with one of my cameras and it stopped working. They would not replace the one. | Hernandez | 2023-04-24 |
| Do all cameras have to be connected to a socket? | 2023-04-24 | No the solar panels charge the cameras | Paula LeBoeuf | 2023-04-24 |
| Do all cameras have to be connected to a socket? | 2023-04-24 | These cameras are battery-powered. In power-saving mode, the battery will last for about 7 months. You can check the battery level at any time in the app, so there is no need to keep them connected to a socket all the time. | Elecshack | 2023-04-27 |
| If I have 2 cameras do I need 2 cloud accounts? | 2023-01-02 | No. All cameras record to the same cloud account. | ILB | 2023-01-02 |
| If I have 2 cameras do I need 2 cloud accounts? | 2023-01-02 | NO! | Kenneth R. Muller | 2023-01-03 |
| I dont have the qp code so how do i install the camera | 2023-01-14 | Google playstore has the app it's called meshare camera app. I hope this helps. | Kathy | 2023-01-14 |
| I dont have the qp code so how do i install the camera | 2023-01-14 | Just follow the instruction sheet. QR codes are on the sheet and when the camera is connected to your phone, via a downloaded app, the camera will take a picture of another QR code on instructions to activate. It took me a couple of tries to get what it was telling me. But it does work. | Michael S. | 2023-01-15 |
| Don't automatically reconnect. if for any reason the cameras disconnect from the wifi, (w/o power cycle) they don't reconnect. any workaround? | 2023-02-05 | Mine automatically reconnected , your wifi probably isn't strong enough | Ray | 2023-02-05 |
| Does it use a micro sd card ? or regular sd card? | 2023-04-07 | SD card | victor García | 2023-04-07 |
| Does it use a micro sd card ? or regular sd card? | 2023-04-07 | micro | sarmaD P. | 2023-04-07 |
| Does it use a micro sd card ? or regular sd card? | 2023-04-07 | We did not buy a card for it. | Calvin Hobbs | 2023-04-30 |
| I canceled my order because of wrong address. Now I can't find my item to re order | 2022-11-28 | Cause we don't know which camera you want, for this question, can you please contact us via Amazon customer message? Or you can visit our store by this link to find the camera: https://www.amazon.com/s?me=A3PIYMN6FNZATN&marketplaceID=ATVPDKIKX0DER Hope it can help you. | Elecshack | 2022-11-30 |
| Do they sell the solar panels separately? | 2023-05-19 | Yes, you can find them on here......the ones it comes with are a tad small, I bought 2 separate ones that were just a lil bigger. | Patriot40May | 2023-05-19 |
| Do they sell the solar panels separately? | 2023-05-19 | They are sold separately and one of my camera stop working because the water went inside, but they were not replace it | Hernandez | 2023-05-19 |
| Do they sell the solar panels separately? | 2023-05-19 | They come with the camera.I’m not sure if you can buy just the solar panel. | Paula LeBoeuf | 2023-05-19 |
| Do they sell the solar panels separately? | 2023-05-19 | Yes | Randy S. | 2023-05-19 |
| Can this be used with your phones WiFi? We do not have internet. | 2022-12-11 | Hi dear, Our this security camera need to connect the 2.4Ghz wifi. | Elecshack | 2022-12-14 |
| Can i turun off the camera when i want to? and can i also turn off the siren, light, or motion detection separately as i need? | 2022-10-26 | Yes. The siren is usually off, so wben you turn it on it usually just come on for a short while | Omar Smith | 2022-11-28 |
| Can i turun off the camera when i want to? and can i also turn off the siren, light, or motion detection separately as i need? | 2022-10-26 | Hi dear, Yes. You can turn off the camera anytime. And you can also turn off the siren, light or motion detection separately as you need. | Elecshack | 2022-11-30 |
| do i have to pay a subscription? | 2023-02-08 | No you do not! It’s AWESOME insane quality and don’t pay for anything if you don’t want to. Like keeping your recordings. Even then it’s cheap and I can not say enough how happy I am with the 4 I got. Any WiFi and you are up and running HIGHLY RECOMMENDED | Mike g | 2023-02-08 |
| Is it 5G | 2022-10-19 | No. It has to connect to your home WiFi. | Retiree | 2022-10-19 |
| Is it 5G | 2022-10-19 | Hi dear, Our this camera can only support 2.4 Ghz wifi. | Elecshack | 2022-11-30 |
| Does this support does it support real time streaming protocol (rtsp)? | 2023-02-27 | Yes | tracy… | 2023-03-13 |
| What type of battery does this require? | 2023-03-02 | It comes with rechargeable batteries inside already…. All you have to do is plug it into a usb plug and wait for the red light to go off…. | Danny smith | 2023-03-12 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | Adjus the angle manually. I haven't found a way to move it remotely | Silva Jelebinkov | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not it just means that you can angle the camera that much | Paula LeBoeuf | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not | Paul | 2023-01-22 |
| is this camera work with 5G cellular network? | 2022-12-21 | No. Wireless home network compatible. | A. Fox | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | We haven’t set ours up yet, but we did read that they will not work with 5G and will require 2G. | Brittany | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | It should, my phone is not 5G and it works. | Amazon Customer | 2022-12-22 |
| Is there a way that I can order replacement mounting brackets only? | 2023-02-10 | Not to my knowledge. | ALEX G. | 2023-02-10 |
| What are the options for custom sirens? Is the camera working well? | 2022-08-16 | Video could not be loaded | Elecshack | 2022-10-11 |
| Can this camera be used with my iPhone data? We don't have internet at home. | 2022-12-12 | Hi dear, Our this security camera need to connect the 2.4Ghz wifi. | Elecshack | 2022-12-14 |
| Will this work with Blue iris? | 2023-02-18 | I’m not sure how well. But again these are high quality. Good chance. Sorry not 100% | Mike g | 2023-03-13 |
| Y después de los 365 días se puede cambiar la batería y que sigan funcionando? | 2023-01-15 | Estás cámaras no utilizan ningún tipo de batería, estás cámaras se alimentan vía cable USB con un transformador de 5 voltios que no viene incluido en el paquete de cámaras, solamente viene el cable USB de alimentación cada cámara, la parte Qué es inalámbrica en estas cámaras es la emisión del video y audio | Mauricio Yupanqui Pereira Meji… | 2023-01-17 |
| Is the battery replaceable? | 2022-11-04 | No, it’s rechargeable. If you’re Planning on installing it outside get the solar panel and never worry about the battery life | M-M | 2022-11-04 |
| Is the battery replaceable? | 2022-11-04 | Hi dear, The battery of our this security camera is rechargeable. You can check the remaining power of the camera in the APP, just take it off and charge it in time. | Elecshack | 2022-11-30 |
| Are they compatible with night owl dvr? | 2022-11-28 | Hi dear, Sorry to tell you, our camera only supports mobile phones or tablets which can download "O-kam" APP. | Elecshack | 2022-11-30 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | I believe that you can… i know it has split screen mode, but not sure how many cameras can be viewed simultaniously… | Danny smith | 2023-03-12 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes you can | UCARTEX USA | 2023-03-12 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes you can, and that’s why I bought these! Outstanding quality and easy to install and set up. Highly recommended | Mike g | 2023-03-13 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes | tracy… | 2023-03-13 |
| What is a custom siren? | 2022-11-18 | I like this function, the dog barking I set up is very interesting | Jordan | 2022-11-19 |
| What is a custom siren? | 2022-11-18 | Video could not be loaded | Elecshack | 2022-11-30 |
| Will these cams also work with the “Cloud-Edge” app ? | 2023-01-26 | Yes they will. | Mike g | 2023-03-13 |
| How do i purchase a separate solar panel? | 2023-02-26 | On line almost all places. They all work the same way. But you will need a y adapter. | Mike g | 2023-03-13 |
| i know this will work on my phone, will it also work on my desktop? | 2023-01-03 | Yes, any device | Silva Jelebinkov | 2023-01-03 |
| How long is the cord from the camera to the dolor panel? | 2023-01-22 | They are wireless. but the charging cords are very short. We have to take the cameras off to charge them. Every couple of months. | Amazon Customer | 2023-01-22 |
| How long does it take take to fully charge batteries? | 2023-01-02 | Like 8 hours i wouldn’t purchase these they suck the batteries die super quick matter what settings you have it on. I bought 3 cameras one of them doesn’t even hold a charge I would look at other options | Kevin | 2023-01-03 |
| Why does the camera turn off after not connected to wifi after 48 hours? i would expect it to continue recording on the sd card. | 2023-02-01 | You can set up up to loop in the system. Or may need to but space to store it. | Mike g | 2023-02-08 |
| How long does this wifi camera last after fully charged? | 2022-11-18 | I don't know, I just installed it, I think it will last about two or three months | Kunkel | 2022-11-19 |
| How long does this wifi camera last after fully charged? | 2022-11-18 | Hi dear, After fully charged, the camera can be used 3-6 month (It depends on how many times the camera triggers the reminder). | Elecshack | 2022-11-30 |
| What kind app use ? | 2022-12-24 | O-KAM is the app needed for these cameras. | Carol Yates | 2022-12-24 |
| Videos stored in sd card are viewable in the app? or i must insert sd card in computer to see the clips? | 2022-07-29 | Yes in the app. Saves all alerts so you can view them and has the option to share. | Mary | 2022-07-29 |
| Videos stored in sd card are viewable in the app? or i must insert sd card in computer to see the clips? | 2022-07-29 | In the app | thomas robinson | 2022-07-29 |
| Videos stored in sd card are viewable in the app? or i must insert sd card in computer to see the clips? | 2022-07-29 | Yes the videos stored are fully viewable on the app. The cloud is free so both are available on the app. | miguel brasil | 2022-07-29 |
| Is the camera clear enough? | 2022-11-18 | These security cams are absolutely perfect. Very clear and picks up everything! I like it way better than ring! I can watch my home from another state! Highly recommend! | BRITTANY NICHOLSON | 2022-11-19 |
| Will this work for 5gz wifi? | 2023-03-22 | These are garbage get something else | Kevin | 2023-03-22 |
| Will this work for 5gz wifi? | 2023-03-22 | No | Dave K | 2023-03-22 |
| Will this work for 5gz wifi? | 2023-03-22 | Yes I have 5g | tracy… | 2023-03-23 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | Possible with plug adapters but not to sure which would work. And batteries are built in. If you going for short time charge and take with you and power up when your there | nathan nash | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | The run on WiFi....( wireless) ....battery cannot be removed .......buy a solar panel for it.....youll never have to recharge them. | Patriot40May | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | This one takes 110v current, but you can purchase a 110/220 converter plug almost anywhere….it only needs to be plugged in to charge it… it comes with the rechargable batteries already installed and yes, i believe they are removable…. | Danny smith | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | These are garbage. Get the camera system Wyze instead | Kevin | 2023-03-29 |
| Did it have humanoid detection? | 2023-01-05 | Yes | JC | 2023-01-05 |
| Did it have humanoid detection? | 2023-01-05 | I don’t know what makes them think i bought the solar version, i purchased the one that is rechargable, but yes, it does frame a humanoid image is set to do so, but it often mistakes my motorcycle underneath the cover blowing around as a human as well… | Danny smith | 2023-01-05 |