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一、已回复的问题详细:

问题 提问时间 答复内容 回复人 回复时间
How many cameras can connect to the solar panel 2022-11-28 only one camera per solar panel as it has only one wire integrated into the panel that you connect to the camera via charging port Amazon Customer 2022-11-28
How many cameras can connect to the solar panel 2022-11-28 This solar panel only powers one camera. Waylon 2022-11-29
How is the siren activated? Camera sees motion or manually through the app? 2022-11-27 Manually through the app Kristy 2022-11-27
How is the siren activated? Camera sees motion or manually through the app? 2022-11-27 Manually through the app you hit a button Marian 2022-11-27
How is the siren activated? Camera sees motion or manually through the app? 2022-11-27 You can set it auto on the app setting! jjjjllll 2022-11-27
How is the siren activated? Camera sees motion or manually through the app? 2022-11-27 Manually through app Nancy Grissett 2022-11-27
How is the siren activated? Camera sees motion or manually through the app? 2022-11-27 Manually thru the app judy 2022-11-28
Why isn't there info provided about the type of wifi connection in product details, dual band wifi 2.4 & 5Ghz or just 2.4Ghz? 2022-10-07 I believe there is documentation online addressing this. The correct answer is that you need to connect your camera to the 2.4 wireless NW. It will not connect on 5.0. Bruce Chango 2022-10-07
Why isn't there info provided about the type of wifi connection in product details, dual band wifi 2.4 & 5Ghz or just 2.4Ghz? 2022-10-07 2.4 only otherwise it would mention 5.0 right! jjjjllll 2022-10-07
Why isn't there info provided about the type of wifi connection in product details, dual band wifi 2.4 & 5Ghz or just 2.4Ghz? 2022-10-07 It'll only work with 2.4Ghz Allen… 2022-10-07
Why isn't there info provided about the type of wifi connection in product details, dual band wifi 2.4 & 5Ghz or just 2.4Ghz? 2022-10-07 just 2.4 Cory 2022-10-07
Why isn't there info provided about the type of wifi connection in product details, dual band wifi 2.4 & 5Ghz or just 2.4Ghz? 2022-10-07 Just 2.4 judy 2022-10-07
Does this work with the Netvue Birdfy birdfeeder? 2022-12-30 Almost all wireless cam have same functions Mike 2023-01-31
Onvif compliant? 2022-10-09 Set it auto on the app settings! jjjjllll 2022-11-27
How would i get this to work if i have 5g? 2023-04-14 there’s no way to connect it to 5g …all security cameras specify that they’re strictly 2.4g only Amazon Customer 2023-04-14
How would i get this to work if i have 5g? 2023-04-14 5g is the bandwidth (speed/volume) of your wireless data plan. That's OK. Your modem probably uses both the 2.4 and 5.0 frequency bands. The 5.0 band is faster, but net vue and many other wireless accessories only work with the older 2.4 band. Darrel 2023-04-14
How would i get this to work if i have 5g? 2023-04-14 Video could not be loaded Mike 2023-04-14
How would i get this to work if i have 5g? 2023-04-14 I don’t have 5G in my area & the one camera off two I bought it’s not function during the cold weather specially the solar charger , I contacted customer service before more than 3 weeks they promised me to send me a new one . even I got a letter from the company about which way I like to get a compensation with additional a gift card from the company as they promises, but I never get anything done till now so I just wondering what’s going on ? zaid 2023-04-16
is this camera 5G capatible? 2023-01-30 Nope. jim 2023-01-30
is this camera 5G capatible? 2023-01-30 No it’s not. Uses 2.4G Mike 2023-01-31
is this camera 5G capatible? 2023-01-30 no this only connects to wifi on 2.4ghz Amazon Customer 2023-01-31
Can you connect a ethernet cable ? 2023-03-04 No. Only Wi-Fi access. Gms08 2023-03-04
Can you connect a ethernet cable ? 2023-03-04 no there is no ethernet port …. the camera is wifi compatible wireless Amazon Customer 2023-03-07
Can battery charge any other way 2023-01-08 You can use solar or usb cord judy 2023-01-08
Can battery charge any other way 2023-01-08 Yes plug in 110 outlet like a phone jim 2023-01-08
Can battery charge any other way 2023-01-08 You either have to plug it in or solar power Dr.B 2023-01-08
Can battery charge any other way 2023-01-08 We brought the cameras inside and charged them, then put them back up. Nancy Grissett 2023-01-08
Can battery charge any other way 2023-01-08 The battery can be charged just like a cell phone by plugging the cord supplied in to the camera and the USB into a charging port Paul Simms 2023-01-08
What is the output power for this solar panel? dc volts? watts?t 2022-12-15 5w , 5dc…..it stated on the description In Amazon! jjjjllll 2022-12-16
How long is the solar charging cable? 2023-04-21 The cord that comes with it is only about 12”. My son uses his android phone charger cord on ours. It works just as well. His phone cord is 6’ long. Nancy Grissett 2023-04-21
How long is the solar charging cable? 2023-04-21 The solar charging cable is 8 feet long. Nancy 2023-04-21
How long is the solar charging cable? 2023-04-21 I didn’t buy the solar charging camera it’s battery sherry buffington 2023-04-21
Can this camera be placed in a remote location without electricity? 2022-12-04 Yes it can. The battery doesn’t last very long if you have any motion though. Nick L 2022-12-04
Can this camera be placed in a remote location without electricity? 2022-12-04 Yes. It is rechargeable. After initially charging the batteries in the device, the solar panel will keep it charged. You will just need to make sure your wireless network signal is strong enough so you can see the camera on your phone. Bruce Chango 2022-12-04
Honestly, how long will battery last w/o being charged if the camera is outside of a home in busy neighborhood 12 hours /day with lots of movement? 2022-10-07 my battery lasts 3+ weeks with minimal movement captured on camera (sometimes if there is movement, netvue STILL misses it) that aside.. i think you should expect to charge your camera weekly if its in a busy place and you have adjusted the motion detection to pick up everything.. you can adjust the motion detection... and the subscription plan lets you adjust the TYPE of motion.. ie person animal ect Cory 2022-10-07