| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is it compatible with Android 11? | 2023-03-21 | The app is yes. | Scott | 2023-03-21 |
| Is it compatible with Android 11? | 2023-03-21 | It's compatible with all Android phones and Apple phones. | MOT Guy | 2023-03-21 |
| Is it compatible with Android 11? | 2023-03-21 | Yes, it's compatible with Android 11 device. | Maricar P. Wyze | 2023-03-21 |
| Is it compatible with Android 11? | 2023-03-21 | If you can download the Wyze app, yes. | Douglas | 2023-03-22 |
| What is the night vision range and how far will it detect motion? | 2022-11-29 | My backyard camera picks up all the way to the alley and movement there as well as in my yard. 50-75/ I believe all this information is on their website as we researched all of this before we purchased it. | Susan A Alexander | 2022-11-29 |
| What power supply is needed? micro usb like v1? | 2022-12-18 | If you want to have them plugged in all the time without having to charge the battery (which lasts a few months) there is an indoor/outdoor A/C adapter that I highly recommend. | Douglas | 2022-12-18 |
| How you power it ? run the short usb cable in the attic?i can't find a video of instalation | 2023-02-10 | Version 2 uses the included short cord from the back of the camera, to a power supply. Version 3 has a VERY SHORT tethered, water proof cord attached, to which you use the included short cord to a power supply. They also have versions that use rechargeable batteries for power. | YourNYTech | 2023-02-10 |
| How you power it ? run the short usb cable in the attic?i can't find a video of instalation | 2023-02-10 | The USB cord inserts into a socket adapter which can then be plugged into an electric socket. | R. W. Shearer | 2023-02-10 |
| How you power it ? run the short usb cable in the attic?i can't find a video of instalation | 2023-02-10 | You plug it in to an electrical outlet | Susan A Alexander | 2023-02-10 |
| Does this camera need a power cord? The description says battery powered. | 2023-01-04 | Yes. A power cord is supplied for use indoors, if you plan on using it outdoors, you will need to purchase the outdoor power cord. | kris… | 2023-01-04 |
| Does this camera need a power cord? The description says battery powered. | 2023-01-04 | Yes, it requires to be plugged into an outlet to work. | Maricar P. Wyze | 2023-01-04 |
| Does this camera need a power cord? The description says battery powered. | 2023-01-04 | one that I have does. One has a battery. The batter lasts a long time. Sometimes it does disconnect. Both work for me. | K Chiles | 2023-01-04 |
| Does this camera need a power cord? The description says battery powered. | 2023-01-04 | It comes with one. It says to only use the one provided. | Jamin30263 | 2023-01-15 |
| Why bundle it with a 128 GB card if it only supports up to 32? | 2022-11-28 | Hi there! Wyze Cam v3 now supports up to 256GB microSD card in exFAT format. | Maricar P. Wyze | 2022-11-28 |
| It this camera make in china? | 2023-03-09 | Yes, Wyze Cameras are manufactured in China. | YourNYTech | 2023-03-09 |
| It this camera make in china? | 2023-03-09 | Yes, Wyze devices are manufactured in China. | Maricar P. Wyze | 2023-03-09 |
| It this camera make in china? | 2023-03-09 | Mine is made in China. I assume from my sample of one, they are all made in China. | MOT Guy | 2023-03-09 |
| It this camera make in china? | 2023-03-09 | Hello! They're manufactured in China but shipped in the US. | Josan A. Wyze | 2023-03-11 |
| Can this camera be used as a pet cam? | 2023-02-08 | I don't see why not. It can notify of all movement. Just doesn't track movement, so if the animal leaves the area, you won't see them anymore. Maybe the Cam Pan might be a little better as it tracks the animal. We have Cam Pan V2 personally, but don't use it for animals, rather as security for a disabled person. | T Masters | 2023-02-08 |
| Can this camera be used as a pet cam? | 2023-02-08 | You can have it focus on pets, and even pick up meowing but in order to activate that you need at least the minimum plan | Michael Wheeler | 2023-02-08 |
| Can this camera be used as a pet cam? | 2023-02-08 | Yes indoor or outdoor | roy yabut | 2023-02-08 |
| Can this camera be used as a pet cam? | 2023-02-08 | Yes, if you subscribe to cam plus, it will have event recording for pet detection (15 second clips). My cam can detect my dog when in view and I use it indoors. I don’t think Wyze have bark recognition like Furbo ATM. | Eva | 2023-02-08 |
| Is the wyze cam on this page (item b0b5br87mk) not a wyze cam v3 (item b08r59yh7w)? first is listed as 720p resolution and second is listed as 1080p. | 2023-02-01 | I looked at both listings, and I have to say that I am as perplexed as you are. The first item number does not list itself as a WYZE cam V3, I wonder if maybe the listing has mistakes. I hope you find your answer. | kris… | 2023-02-02 |
| Is the wyze cam on this page (item b0b5br87mk) not a wyze cam v3 (item b08r59yh7w)? first is listed as 720p resolution and second is listed as 1080p. | 2023-02-01 | It 1080 with the ability to choose a lower setting if required. | R. W. Shearer | 2023-02-03 |
| What does the app do if power is cut at the house? What if internet goes out at the house? Thank-you | 2023-06-04 | The camera will stop recording until the power and internet is back up and running. It will restart automatically. | staci | 2023-06-04 |
| What does the app do if power is cut at the house? What if internet goes out at the house? Thank-you | 2023-06-04 | Cameras require ac power to work if the power is out so are the cameras, if the internet is offline no recordings will upload to the Wyze servers to store for 2 weeks, if only the internet is offline and ac power is on you can rely on a memory card if installed in the cameras | Scott | 2023-06-04 |
| how long is the power cord for each cámara ? | 2023-01-05 | I think at least 3 feet | Jo Ann Miller | 2023-01-05 |
| Hello, does this camera connect to 5G Wi-Fi ? | 2022-11-17 | Yes | $P@ | 2022-11-17 |
| Hello, does this camera connect to 5G Wi-Fi ? | 2022-11-17 | I couldn’t get it to connect to any wi-fi. They said it was defective so I returned it and bought a second one. Same problem so I returned it and never got my refund for the second one. | Amazon Customer | 2022-11-17 |
| Hello, does this camera connect to 5G Wi-Fi ? | 2022-11-17 | No, it does not connect to 5G wi-fi, it has to connect to 2.4 GHz Wi-Fi. When I got mine, I called my Internet Service Provider and they walked me through setting it up on the 2.4 | kris… | 2022-11-17 |
| Hello, does this camera connect to 5G Wi-Fi ? | 2022-11-17 | It doesn’t work on 5GHz wifi for me personally, but technically, they CAN work on both 2.5GHz and 5GHz. And the general consensus seems to be that they’re more stable on the 2.5GHz network as opposed to the 5GHz network. | Eva | 2022-11-18 |
| I understand that the camera will stop recording until the power and internet is back. My question is what will the app tell me? How do I know this? | 2023-06-04 | My camera is connected to power. I also have a microSD card that also stores recording. Is possible to still record and store videos without internet connection. Don’t believe all options will be available without WiFi though. My camera requires power either from the wall or an external power source like a battery bank with 110 plug ins. | SilverHand | 2023-06-04 |
| I understand that the camera will stop recording until the power and internet is back. My question is what will the app tell me? How do I know this? | 2023-06-04 | You would have to check to see if it's back on. You can look to see if the red light in front is on that tells you if the electricity is on. | Mareba Mimms | 2023-06-05 |
| Can i live stream on local wireless network without an internet connection. Do i need a subscription to live stream on my local wireless network? | 2022-11-26 | You will need to connect to some sort of wi-fi or internet to live stream. I'm not sure about necessity of subscription, but I only pay about $15 per year for cam plus. | kris… | 2023-02-02 |
| If using an sd card for doing continuous recording, can i also guess the app to see what’s happening live? or do i have to wait until i review the sd? | 2023-02-06 | With the Wyze cam v3 and SD card option you can view both live or past recorded at any time. How far back of recorded video depends on the amount of storage on the SD card. | Douglas | 2023-02-06 |