| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Tozo nc9 2022 or tozo t6 2022, which is beat? | 2023-05-07 | Nc9 | jason calhoun | 2023-05-07 |
| Tozo nc9 2022 or tozo t6 2022, which is beat? | 2023-05-07 | t6 for me | 2062951945 | 2023-05-07 |
| Tozo nc9 2022 or tozo t6 2022, which is beat? | 2023-05-07 | Nc9 has very good noise cancellation which is critical. | Michael R | 2023-05-08 |
| please guys which tozo water proof with shower and have deep strong bass and have long time battery? | 2023-02-07 | IPX8 is good enough for the device to be "dropped" in a bucket of water so I think a shower is fine. | Devonshire Miller | 2023-02-17 |
| Are these good for drift phonk? | 2023-04-16 | These earbuds are horrible!! They are good for nothing. Don’t waste your money | Miss New York | 2023-04-17 |
| Are these good for drift phonk? | 2023-04-16 | Yes | Videsh | 2023-04-17 |
| What are the ear bud tips made of? | 2023-04-22 | Plastic. | JJares | 2023-04-22 |
| What are the ear bud tips made of? | 2023-04-22 | They appear to be soft and pliable silicone. | Dean Lapcewich | 2023-04-22 |
| What are the ear bud tips made of? | 2023-04-22 | They are soft, I would guess some type of silicone. I can’t find anything on the box or information literature that says anything. I can say that they include several sizes of soft ends, I appreciate that. | wjl1962 | 2023-04-22 |
| What are the ear bud tips made of? | 2023-04-22 | The earbuds tips that come with NC-9 are made of silicone. However, I ordered a set of foam earbud tips off Amazon & the active noise canceling is even BETTER. Hope this helps! | bkcwjzy | 2023-04-22 |
| Can I return these if they're uncomfortable? | 2023-03-01 | No | jon | 2023-03-26 |
| Are the delivered nc9 earbuds really bluetooth 5.3? the tozo web site states bluetooth 5.0. | 2023-04-06 | They work with my IPad through blue tooth | wjl1962 | 2023-04-06 |
| Does anyone know of good earbuds like this that can easily switch between 2 devices without needing to go to the first device to unpair every time? | 2023-02-23 | Usually I just turn off the Bluetooth of my main device. The tozo NC9 should then start looking to pair, and this is when you can connect your second device. | Kenneth | 2023-02-26 |
| Do they connect to multiple devices? I mean play music from a phone, then play from computer without messing with BT settings. | 2023-02-17 | Any Bluetooth device will work with multiple devices. The earbuds will remember and auto-connect to the last paired device, wether that be your phone or PC. | Devonshire Miller | 2023-02-17 |
| Do they connect to multiple devices? I mean play music from a phone, then play from computer without messing with BT settings. | 2023-02-17 | This can hold 1 bluetooth profile and connect to that one device at the time. If you want to connect to a different device you need to unpair from current device and pair with the new device. | FC | 2023-02-17 |
| Do these work with Samsung Galaxy S10e phone? | 2023-01-14 | Yes! I can confirm that as long as your phone/iPad/tablet/kindle fire or any device you are using has Bluetooth, it will connect! :) | Isaac Rachel | 2023-01-14 |
| Do these work with Samsung Galaxy S10e phone? | 2023-01-14 | Yes it will work, bust with my experience with these headphones after about two months one of the headphones stop working or goes lower than the other | Amazon Customer | 2023-01-14 |
| Do these work with Samsung Galaxy S10e phone? | 2023-01-14 | Yes | Scott | 2023-01-14 |
| I get a high pitch sound when I put my ear buds in the case. What am I doing wrong? | 2023-03-26 | I have yet to have any issue like that I would check to make sure there isn't anything that might be causing the two metal exposed leads to be arcing perhaps some dirt or maybe some possible moisture as well I would dry it out clean it up and try again | Kamila Les | 2023-03-26 |
| I get a high pitch sound when I put my ear buds in the case. What am I doing wrong? | 2023-03-26 | contact TOZO. Havnt had that problem. Are the buds in the right holes and is the case fully charged? | Rebeldad1 | 2023-03-26 |
| How many watts does a wireless charger require to work with these earbuds? | 2023-04-20 | Not sure I just plug it in to a multiple device charger the cycle is pretty quick | Edward Holmes | 2023-04-20 |
| How many watts does a wireless charger require to work with these earbuds? | 2023-04-20 | I don't think this model was designed with wireless charging in mind. Even if they were, I don't use a wireless charger so I couldn't tell you for sure. Sorry I can't help! | jared | 2023-04-20 |
| Does anyone know if they make war hooks for these ear buds to help them not fall out of my ears? | 2023-02-01 | Hi, I'm not familiar with the term war hooks, but these seem to stay tight quite well in my ears. The sound is excellent and well worth the money. | Timothy | 2023-02-01 |
| Do these block out typing in the background to your caller? | 2023-03-07 | The earbuds isolate my voice in calls and do block outside noises. Louder noises still get picked up to some degree. | Sean O`Malley | 2023-03-08 |
| Whenever I make a phone call, on the other end always said I have a lot of background noise. So it means my noise cancelling not working? | 2023-05-15 | Yes, that's correct, returned the item. | Harlem | 2023-05-15 |
| Whenever I make a phone call, on the other end always said I have a lot of background noise. So it means my noise cancelling not working? | 2023-05-15 | The noise canceling feature does not work that way it only cancels outside noise so you can hear better not the other way around your collar will still hear all the noise in the background | Mikel2k | 2023-05-16 |
| Incluye el cargador | 2023-02-23 | No. Debes utilizar el cargador de tu celular. Sólo trae el cable tipo C, pero es extremadamente corto | Abdiel | 2023-02-23 |
| Incluye el cargador | 2023-02-23 | Trae cable usb tipo C pra cargar. Se lo pones al cargador de tu celular y ya está. | Andres Eduardo Franco Rivera | 2023-02-23 |
| Incluye el cargador | 2023-02-23 | Si trae su cargador y son excelente cargan súper rápido y dura mucho la carga. A parte las uso cuando hago ejercicios y nunca el sudor a sido problema | Noemi D01-016066 Sepulveda Bae… | 2023-02-24 |
| Incluye el cargador | 2023-02-23 | No, incluye un cable usb c para cargar pero no cargador. Saludos, | gilberto | 2023-02-24 |
| Incluye el cargador | 2023-02-23 | NO, NO INCLUYE CARGADOR, SOLO EL CABLE PARA CARGAR CON CUALQUIER TIPO DE CARGADOR DE UN CELULAR | JOSE LUIS MADRID | 2023-02-24 |
| Incluye el cargador | 2023-02-23 | Incluye un cable usb c para cargarlo pero no la fuente | Ronald Guzman | 2023-02-24 |
| Can people around you hear what you're listening to? | 2023-03-18 | I have yet to get a complaint and I listen pretty loud. | Kamila Les | 2023-03-18 |
| Can people around you hear what you're listening to? | 2023-03-18 | Not at all. These are very discreet in ear headphones. They do have the option for being noise canceling or not with a button on the left earbud. With the noise cancellation option on you can hardly hear any outside sounds. With the option off you can almost carry a conversation without taking the buds out of your ears. | Amazon Customer | 2023-03-19 |
| Can people around you hear what you're listening to? | 2023-03-18 | My wife uses these and listens high volume. I cannot hear what she is listening to. So, the answer is, no. | Sean O`Malley | 2023-03-19 |
| How long do batteries last on single charge? | 2023-05-18 | I have not used them long enough for the batteries to run out. But the case has its own batteries. So if the earbuds get low just put them in the case for a quick charge. The case is plenty small enough to put in your pocket. | Brian J. | 2023-05-18 |
| How long do batteries last on single charge? | 2023-05-18 | I’ve never run them completely out, but I did use them for over three hours on a flight with the automatic noise control on the entire time. No issues so far. | G. Money | 2023-05-18 |
| How long do batteries last on single charge? | 2023-05-18 | I dont use mine everyday so i find that the battery lasts a few days. This is the second set(left the first in Germany) and I really like them! They aren’t anything fancy but the certainly get the job done! | Catlady | 2023-05-19 |
| How long do batteries last on single charge? | 2023-05-18 | only use them in the gym and that is an easy 4 hours | gary… | 2023-05-19 |
| How long do batteries last on single charge? | 2023-05-18 | I dont use mine everyday so i find that the battery lasts a few days. This is the second set(left the first in Germany) and I really like them! They aren’t anything fancy but the certainly get the job done! | Jade | 2023-05-19 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | Yup! | Kevin Walton | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | Yes | P Morales | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | Yes. It works on both sides. | ZZTexas | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | You can listen to one earbud at a time. | Ryan H | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | Yes. Before connecting to a source, the buds try to connect to each other. Once connected to a source, either bud will work. The additional features, anc and trans mode, do not work when one bud is in. The left bud won't activate and the right bud | Jl | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | I don't think so. Whenever I have pulled one out and left the other one in my ear there is a slight delay and then it disconnects. I haven't tried starting out with one. | Kathleen Fisher | 2023-06-06 |
| Can you listen to one earbud at a time ? Just use one earbud and the other unused in case? | 2023-06-06 | Yes | david duffy | 2023-06-06 |
| I lost my left earbud how can get a new one? | 2023-05-25 | Contact the company, or buy a new set. | Bigdog337 | 2023-05-25 |
| Does anyone know if the Tozo app will support this model? | 2023-01-27 | I tried, it does not. | Devonshire Miller | 2023-02-01 |
| Are these comfortable while sleeping so others dont have to hear my bedtimemusic? | 2023-04-18 | When the neighbors begin to make noise, I put them on while sleeping, but only if I am laying down, facing up. The noise cancellation is fantastic. There is complete silence. I'm uncertain if pressing your ear against the pillow would make a difference. | Balam J Abello | 2023-04-18 |
| Are these comfortable while sleeping so others dont have to hear my bedtimemusic? | 2023-04-18 | yes! i wear these to sleep so i can listen to ASMR :) | Bailey Gandy | 2023-04-18 |
| Any hardware changes in the 2022 version (vs. 2020), or just software/firmware? | 2023-05-04 | Sure | Winsome | 2023-05-12 |
| Lost the charging case, is it possible to just order the charging case? | 2023-06-14 | They don't have any products for just a charging case, so I think not. You can ask the company directly for one if you want. | Ryan H | 2023-06-14 |
| Getting hissing in one ear bud in anc mode. does the mic require cleaning or is it defective? | 2023-04-01 | That’s your imagination | jon | 2023-04-02 |
| Getting hissing in one ear bud in anc mode. does the mic require cleaning or is it defective? | 2023-04-01 | No such an issue with my pair. However, have been experiencing a lot of drop/disconnection/lost signal. Very frustrating because the device is actually very good. | Gorilla Millionaire | 2023-04-02 |
| Getting hissing in one ear bud in anc mode. does the mic require cleaning or is it defective? | 2023-04-01 | If you are not accidentally in transparent mode then you may have a defective item. | David Baldwin | 2023-04-12 |
| I want to block out noises only, not listen to music. . Will the buds just create silence? Thank you | 2023-03-31 | Just get earplugs. What a waste of money otherwise. The audio is so lush that you are missing out. | Don | 2023-03-31 |
| I want to block out noises only, not listen to music. . Will the buds just create silence? Thank you | 2023-03-31 | Yes. They are excellent noise cancellation buds. Work great. Can use as plugs or listening to music or phone. Buy em. They're great | Cal Murray | 2023-03-31 |
| I want to block out noises only, not listen to music. . Will the buds just create silence? Thank you | 2023-03-31 | This product does not create 100% silence until the earbuds stop working a few weeks after you buy them. Just buy some ear plugs. | Amazon Customer | 2023-03-31 |
| Where can I get replacement silicone ear pieces? | 2023-05-17 | Right here on Amazon. If you know your size, do a search for it. | Ken | 2023-05-17 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | Yes but have to set it with both earbuds connected first | Mike | 2023-02-01 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | No, it affects all connected buds. | rob phillips | 2023-02-01 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | No. Not to my knowledge. I’ve used transparency mode a lot but never just one ear. But I have used “ANC” mode and took one earbud out and left the other one in. | Kevin | 2023-02-01 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | ANC Mode works when you are using both earbuds. Transparency mode is all you get when using one ear bud only. | FC | 2023-02-01 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | No. The modes only work when both buds are on, not sure if being connected to a device matters., and the mode is for both together not separately. | Devonshire Miller | 2023-02-01 |
| Can you use transparency mode on one bud at a time? | 2023-02-01 | Only if you're only using one bud, but it would have to be the left one only since that's where you change modes. But you can't have one earbud be transparent and the other be ANC at the same time. | Taylor… | 2023-02-01 |
| How do you charge these wirelessly? I put them in the case but they don't charge. What do I have to do? | 2023-01-18 | They will charge when you put them in the case only if the case itself is charged. You can charge the case with a USB C charger and cord OR with a wireless charger. If you own a wireless charger, set the case on that wireless charger and it will begin to charge up the case. If not, just charge thr case with a USB C cord l | Kyle | 2023-01-18 |
| How do you charge these wirelessly? I put them in the case but they don't charge. What do I have to do? | 2023-01-18 | I don’t think you can charge these wirelessly at first. You have to fully charge the case using the provided cord and an adapter if needed. Once the case is fully charged, then you can charge the ear buds wirelessly. Then recharge the case every few days or so. | Heidi C | 2023-01-18 |
| Es normal que por 1 hora de uso se baje una luz la caja de carga con unas 3 hiras de uso ya la carga solo tiene 1 luz debo cargar la casa por dia? | 2023-04-28 | Con una cargada de los audífonos me dá para usarlo todo el día, y cada 3 días cargo la base. | Abdiel | 2023-04-28 |
| Es normal que por 1 hora de uso se baje una luz la caja de carga con unas 3 hiras de uso ya la carga solo tiene 1 luz debo cargar la casa por dia? | 2023-04-28 | Todo depende de el uso que le des pero no es necesario cargar todos los días | Pat | 2023-04-28 |
| Es normal que por 1 hora de uso se baje una luz la caja de carga con unas 3 hiras de uso ya la carga solo tiene 1 luz debo cargar la casa por dia? | 2023-04-28 | Nunca me ha pasado eso, al contrario, lo que me sorprende es la durabilidad de la carga. | Janeth Hernández | 2023-04-29 |
| Es normal que por 1 hora de uso se baje una luz la caja de carga con unas 3 hiras de uso ya la carga solo tiene 1 luz debo cargar la casa por dia? | 2023-04-28 | No es normal, yo duro hasta una semana o mas para cargar los audifonos | Ronald Guzman | 2023-04-29 |
| Es normal que por 1 hora de uso se baje una luz la caja de carga con unas 3 hiras de uso ya la carga solo tiene 1 luz debo cargar la casa por dia? | 2023-04-28 | No. La carga completa usualmente dura unas 10 horas | Alejandro Caceres | 2023-04-29 |
| In ANC mode, why does my left earbud have a sound like wind is constantly blowing in the microphone? | 2023-05-14 | you need to tap twice. when its in ANC (active noise cancelling) you should hear nothing except for your audio. I recently tested it on a plane flight twice and its like the world disappears. It works in almost every situation. when there is no noise around you, I recommend shutting it off. In your situation it is likely looking for something to cancel with counter white noise. (best guess) these things fit better than iphone ear buds and are a 1/4 the price for ANC, so i am pretty happy with the performance. | Wayland Corp | 2023-05-14 |
| In ANC mode, why does my left earbud have a sound like wind is constantly blowing in the microphone? | 2023-05-14 | I don't hear that sound I use the buds usually outdoors while walking in both modes | Edward Holmes | 2023-05-14 |
| Is there a way to get rid of the L and R on the outside? Is it painted on or carved into the earbud? | 2023-05-15 | I guess sharpie but its not super tacky | Randy Smith | 2023-05-15 |
| Is there a way to get rid of the L and R on the outside? Is it painted on or carved into the earbud? | 2023-05-15 | It’s painted but why on earth would you care to do that ?! | ScroopyNoopers | 2023-05-16 |
| Will these stay in if I'm tumbling down the hill snowboarding? | 2023-02-13 | If u have a beanie or hat on. I would not count on them staying on if u face-plant or hit the ground with any amount of force. They stick out of ur ears pretty far. | Manuel M. | 2023-02-13 |
| Will these stay in if I'm tumbling down the hill snowboarding? | 2023-02-13 | Even though it is possible to adapt the earpeace, the don´t feel tight enough to remain in the ear during excersie. | Jaime Rios | 2023-02-13 |
| Will these stay in if I'm tumbling down the hill snowboarding? | 2023-02-13 | These earbuds come with many sets of ear pieces to fit your ear perfectly. As long as the earbuds are in your ear properly they should not come out. I do a lot of jump roping and plyometrics at the gym and they remain in place in my ears. | Fitpro | 2023-02-13 |
| Will these stay in if I'm tumbling down the hill snowboarding? | 2023-02-13 | Well I haven't fallen down in them, but I have slept in them. Never have fallen out. They fit perfectly. | Sharlene McDaniel | 2023-02-14 |
| How do I unpair them without accessing the paired device (ie my laptop)? | 2023-03-25 | I put them in the case. Seems to work. | David K. JohnsonAmazon Custome… | 2023-03-25 |
| How do I unpair them without accessing the paired device (ie my laptop)? | 2023-03-25 | You must unlearn what you have learned | jon | 2023-03-26 |
| How do I unpair them without accessing the paired device (ie my laptop)? | 2023-03-25 | Turn them off. Hold a finger on each earbud simultaneously for 5 seconds | Will Jenkin | 2023-03-26 |
| How do I unpair them without accessing the paired device (ie my laptop)? | 2023-03-25 | Think of it from the other angle. The (ie. laptop) is not the paired device. The earbuds are the accessory to the central device. You must unpair the accessory. So short answer is that you cannot. | David Baldwin | 2023-03-28 |
| Can you use one earbud for a call? | 2023-03-21 | Yes. Works well! | David W. | 2023-03-21 |
| Volume disparity now, left earbud far quieter than right? | 2023-04-20 | I had the same thing happen on my right earbud. If I squeeze the side sides of the earbud between my fingers the volume will pop back to normal. some kind of loose connection I'm guessing. Total bummer. | Amazon Customer | 2023-04-20 |
| Volume disparity now, left earbud far quieter than right? | 2023-04-20 | I am not having that issue yet. | Gorilla Millionaire | 2023-04-20 |
| Can I use the same charger to charge Tozo T12? | 2023-02-16 | uses USB c. charger | rthomas148 | 2023-02-16 |
| Can I use the same charger to charge Tozo T12? | 2023-02-16 | If it is a UBC charger the yes. | MrsBling | 2023-02-16 |
| Can I use the same charger to charge Tozo T12? | 2023-02-16 | Yes | James Huffman II | 2023-02-22 |
| Is the bass noticeably better ? | 2023-04-28 | Better than what? I not sure about your question. But if you put the earbuds in correctly and all the way in, the bass is very good. The sound is very very good overall. | Brian J. | 2023-04-29 |
| Is the bass noticeably better ? | 2023-04-28 | No | Max Bulock | 2023-04-29 |
| Is the bass noticeably better ? | 2023-04-28 | Noticeably better than what the previous version not really it's about the same maybe that tad bit better | jason calhoun | 2023-04-29 |
| Is the bass noticeably better ? | 2023-04-28 | Yes. But I can only compare the wired earbuds. I find the sound quite good. | Balam J Abello | 2023-04-29 |
| These will not pair with ipad, any suggestions? Bluetooth is turned on and ear buds have full battery | 2023-05-23 | I’m sorry I am not sure! I got them for my kids to use with their phones, not sure about an ipad! | Amazon Customer | 2023-05-23 |
| These will not pair with ipad, any suggestions? Bluetooth is turned on and ear buds have full battery | 2023-05-23 | Try taping the right earbud until the volume starts to get louder. | Richard Shannon… | 2023-05-24 |
| Is it better than the tozo t10? | 2023-03-20 | I would try and turn off lap top until it is unpaired | Amazon Customer | 2023-03-25 |
| Anyone feeling, if only it has Aptx, or these codecs are good enough? | 2023-05-23 | Not an expert on the subject but the sound profile on the NC9 is the best I've experienced among several in this price range | Michael R | 2023-05-23 |
| Anyone feeling, if only it has Aptx, or these codecs are good enough? | 2023-05-23 | I don’t know what all the tech terms mean . It’s a $40 pair of earbuds that sound great with decent noise cancelation. That should be good enough for a cheap pair of buds . | ScroopyNoopers | 2023-05-23 |
| is there a valume control for these | 2023-02-20 | Yes, hold finger or right bud to increase, left to lower. Hold both to turn off. Tap either to answer telephone and hold either to hang up. Tapping left bud changes modes, noise cancelling, off | RJ | 2023-02-20 |
| is there a valume control for these | 2023-02-20 | The volume is controlled both through the app and whatever bluetooth you are using to play sound. | Toisach | 2023-02-20 |
| is there a valume control for these | 2023-02-20 | Yes. Pressing for 3 seconds the right earbud, the volume will increase. With the left will decrease. | Jaime Rios | 2023-02-20 |
| is there a valume control for these | 2023-02-20 | You can control the volume by pressing and holding on either earbud, or by using the volume control on the device they are connected to. | James King | 2023-02-20 |
| I drive a van with loud and distasteful music. Can it cancel out the music? | 2023-01-15 | Shouldn't wear ear buds while driving. | Hammer | 2023-01-16 |
| I drive a van with loud and distasteful music. Can it cancel out the music? | 2023-01-15 | I've used many anc buds as I travel a great deal. These are some of the best I've owned but they can't cancel out noise. They can bring loud noise, engines, children, traffic, down to a manageable background muffle. | Pamela F. Stanley | 2023-01-16 |
| I drive a van with loud and distasteful music. Can it cancel out the music? | 2023-01-15 | Doubtful. It cancels some noise but not to the extent you are talking about. | Army Dude | 2023-01-17 |
| What size is the driver? | 2023-01-22 | Don’t know what you mean about the driver, but the sound cancelling works very well, the music volume range is loud enough, comfortability, if you have the correct fit, does not hurt even when you wear it until the batteries need recharge, and is simple to use. | Kevin | 2023-01-22 |
| What size is the driver? | 2023-01-22 | very good | jhung Whoo Lee | 2023-01-22 |
| What size is the driver? | 2023-01-22 | I believe around 7mm | MikeV | 2023-01-22 |
| What is the difference in the 2022 version ? What have changed ? | 2023-02-13 | Hello. Theres is now an APP to configure and fine tune the headphones. The automatic voice responses are more fluid. The case and the pods look and feel the same. | Jaime Rios | 2023-02-13 |
| Where can I get more of the silicone ear peices? | 2023-02-28 | From planet silica | jon | 2023-03-26 |
| Replace only one ear bud? | 2023-05-17 | not now | gary… | 2023-05-19 |
| Is this model an NC9 pro? | 2023-04-14 | No, NC9. | Dean Lapcewich | 2023-04-14 |
| Is this model an NC9 pro? | 2023-04-14 | Mine do not say they’re “pro”. I looked all over the case & nothing says “pro” on it. I don’t believe they are, but I’ll defer to someone else who might be able to help. | JNJohns | 2023-04-14 |
| Is this model an NC9 pro? | 2023-04-14 | The box reads, NC9 ACTIVE NOISE CANCELLATION. It doesn’t use the word, PRO. I think that for it’s price it has good sound. | wjl1962 | 2023-04-16 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | Yes | MrsBling | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | Yes | curtis white | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | Yes they do | Kindle Customer | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | no | vrinda | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | Yes. | Paul d. | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | Yes, they came with extra and in different sizes. They work work great! | Elizabeth Kinsey | 2023-02-23 |
| Do these come with extra different sized ear adapters/inserts ? | 2023-02-23 | yes | Gotit | 2023-02-23 |
| My left earbud fell out and went down a storm grate, is it replaceable? The right side never budged. | 2023-05-24 | As far as I know you can only buy the set. They’re fairly cheap and they’re worth it to me. | Ken | 2023-05-25 |
| Is the only way to use with the phone with the right bud? I had left one in and could hear the caller but they couldn’t hear me. When the right one I | 2023-05-12 | I was able to use either the right or left with no issue | Winsome | 2023-05-12 |
| Is the only way to use with the phone with the right bud? I had left one in and could hear the caller but they couldn’t hear me. When the right one I | 2023-05-12 | both buds have the same protocol for phone use. I've only ever used them in pair, and reception/hearing hasn't been a problem. Go to tozo app and see the buds are turned on for phone/audio. | michael brannan | 2023-05-13 |
| Will these charge on a Charging station? | 2023-02-08 | The NC9 charges both wirelessly and with a USBC cable. If your station uses wireless then it will, but you may have better speeds if you charge directly with a cable. | Devonshire Miller | 2023-02-08 |
| Will these charge on a Charging station? | 2023-02-08 | If you mean a wireless station then the answer is yes | Mike | 2023-02-08 |
| Will these charge on a Charging station? | 2023-02-08 | Yes they will, quite nicely too!!! | Timothy | 2023-02-09 |
| Tozo is not showing up on the bluetooth list. What should i do? | 2023-05-11 | Start with fully charging them. Make sure to take off the protective plastic on the ear buds so the charging terminals will touch metal to metal. Then try putting them back in the case, that tends to reset the buds, other than that maybe the TOZO help line. | G. Money | 2023-05-11 |
| Tozo is not showing up on the bluetooth list. What should i do? | 2023-05-11 | I didn't have any trouble pairing with my Fire tablet or Pixel 7 Pro. So, I suggest you go to the Tozo website for assistance. | Zibplipperman | 2023-05-12 |
| Are there hypoallergenic earbud tips I can order for these? They make my ears burn inside and they have a tiny diameter compared to other brands. | 2023-03-03 | You must learn the ways of the force if you are to be a Jedi knight | jon | 2023-03-26 |
| Clarify can I use a C cable to charge the earbuds and not just a charging pad? | 2023-01-28 | Yes, I use the same C charging cable as for my phone. | Dr | 2023-01-29 |
| Clarify can I use a C cable to charge the earbuds and not just a charging pad? | 2023-01-28 | Yes, you can use a type C, one is included. | Brian P | 2023-01-29 |
| Clarify can I use a C cable to charge the earbuds and not just a charging pad? | 2023-01-28 | Correct for the usb c charging! | Luke Creagan | 2023-01-30 |
| Clarify can I use a C cable to charge the earbuds and not just a charging pad? | 2023-01-28 | The box has a USB c port for charging. | S.S.Wa | 2023-02-01 |
| Can you attach over the ear wings? | 2023-05-30 | I don’t think so. There’s nothing to attach the wing to, they fit fairly close to the ear. if you find one that will fit the circumference of it, I think it will slip off. | G. Money | 2023-05-30 |
| Can you attach over the ear wings? | 2023-05-30 | I don’t see a place for it but they are very good | iris | 2023-05-30 |
| Can you attach over the ear wings? | 2023-05-30 | No. | Zibplipperman | 2023-05-31 |
| Can you attach over the ear wings? | 2023-05-30 | I'm not sure, but I believe you can't. | T. Reavis | 2023-05-31 |
| Can you attach over the ear wings? | 2023-05-30 | No, they sit inside your ear . | ScroopyNoopers | 2023-05-31 |
| How to switch between ANC and transparent modes without the default mode? or remove the default permanently? | 2023-04-21 | Just press the left earbud icon button several times to switch between the several functions. The correct function will be announced in the ear buds. Hopefully, this answers your question. Don't expect a big improvement with very low external noises. I tested mine by having the ear buds on to the noise cancelling mode and turning on the water faucet.while playing music. The earbuds successfully eliminated the water faucet noise. Hope this helps! | R. Larson | 2023-04-22 |
| How to switch between ANC and transparent modes without the default mode? or remove the default permanently? | 2023-04-21 | Not how to reprogram. I just go through it the same as a flash light that has modes | David Baldwin | 2023-04-26 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | Yes. It has the USB-C cable which plugs into the case. Sound quality is very good in my opinion. But I mainly use it for phone calls. | Guy | 2023-04-30 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | Yes, there are instructions and a charger. | JJares | 2023-04-30 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | No, just the cable. | lm skinner | 2023-04-30 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | Yes they charge right in the case and it comes with a cord. | Deena Chaffee | 2023-04-30 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | It comes with a cord, but you’ll need a USB wall plug, which is not included. | T. Kroll | 2023-05-03 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | Comes with a short usb charging cable but no charger. | Steve C. | 2023-05-04 |
| What comes in the Box ?Does it comes with the charger? | 2023-04-30 | The box contains the charging case, the two ear buds, and a USB to USB-C cable to charge them. | Chad | 2023-05-11 |
| Are these earbuds quality better than the tozo t10s? | 2023-01-24 | The side that works for me sounds great. The pair I have don’t sync up. But the side that works sound great | Desert rat | 2023-01-24 |