| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you set when it lost internet reboot the outlet? | 2022-10-22 | I was not able to remotely reboot the smart plug. Had to unplug and plug back in | Wyoming mom and wife | 2022-10-22 |
| Can you set when it lost internet reboot the outlet? | 2022-10-22 | Yes, the plugs seem to reset after power interruption. The plugs reconnected to my router perfectly when power was restored. I have had no problems once power returned. | Prof. Dragon | 2022-10-22 |
| Can you set when it lost internet reboot the outlet? | 2022-10-22 | Stay away from Wyze products. I ordered two Wyze smart plugs. BOTH HAVE DIED - THEY SIMPLY QUIT WORKING. No help from Wyze. | Boyd Norton | 2022-10-23 |
| Can you set when it lost internet reboot the outlet? | 2022-10-22 | The new update rendered ALL of these plugs unusable and Wyze tech support has NO answer. They continue to sell these plugs knowing they do NOT work out of the box. | Daniel A. Niles | 2022-10-24 |
| Can i connect a projector with apple tv to it and make it turn on and off? | 2023-01-30 | I see no reason why not. Just watch total amps but I doubt what you plan is a problem. | Amazon Customer | 2023-01-30 |
| Can i connect a projector with apple tv to it and make it turn on and off? | 2023-01-30 | Your problem isn't getting a projector to work. The PROBLEM is getting the Wyze plug to work. They are flawed devices!! | Bill | 2023-01-30 |
| Can this operate a smart tv | 2023-03-06 | All it would do is turn on and off the power. Assuming it’s an LCD tv it should fall inside the power limits. But check both the TV load and the plug limit. I only use the plugs for lamps. | JSR | 2023-03-06 |
| Can this operate a smart tv | 2023-03-06 | it should be able to operate anything that can be plugged in. | rndy giles | 2023-03-06 |
| Can this operate a smart tv | 2023-03-06 | This smart plug only acts as a switch that can be controlled by a smart phone or by "Alexa". It can be used to turn on or off any electrical device, including a smart TV, but it won't "operate" it as a remote control would. | Ron Ross | 2023-03-06 |
| Can this operate a smart tv | 2023-03-06 | I never used this item. I tried, but found that I needed a 2.4 wireless connection. I could not set a second 2.4 network on my 5GHz wireless router. I had to return the plugs. | Having Fun | 2023-03-06 |
| Can this operate a smart tv | 2023-03-06 | These plugs are for (on & off) conditions. Example a light turned on then the plug is shut off. When the plug is turned on the light will lite. You need to check the Wyze documents to make sure the TV doesn't draw too much power for the plug. If you can use it for a TV then the plug can be turned on but the TV will not start until you hit the TV power button unless you can set the TV to always on the the plug will work. | Ken303 | 2023-03-06 |
| anyone know if this version of the plug has an esp32 microcontroller inside? | 2023-05-09 | No idea what type of controller is in this thing. What I do know is this plug will not work for long regardless of the controller. It is complete junk! | Bill | 2023-05-09 |
| Do indoor cameras an the remote plus require a hub? | 2022-10-02 | Hello! If you're referring to the Wyze Cam v3 and Wyze Cam Pan 2, it doesn't need a hub. It can be connected directly to the Wifi network. | Josan A. Wyze | 2022-10-02 |
| Do indoor cameras an the remote plus require a hub? | 2022-10-02 | My Wyze camera that I purchased this past January does not require a hub. It works directly with my modem. | D. R. | 2022-10-02 |
| Do indoor cameras an the remote plus require a hub? | 2022-10-02 | Hub: Wired indoor cams, no. Wireless outdoor cams, yes. Smart plugs also do not require a hub. | Average Joe | 2022-10-02 |
| I see this outlet can link to a wyze sensor to motion-on & clear-off the outlet. can i also link to a camv2 to trigger this outlet both on & off? thx | 2022-10-04 | I have two Wyze smart plugs. Both died - quit working completely!!! | Boyd Norton | 2022-10-23 |
| Can I have a smart motion detector trigger this plug? | 2023-03-26 | I do not know. I would doubt it. | Amazon Customer | 2023-03-26 |
| Can I have a smart motion detector trigger this plug? | 2023-03-26 | I've bought three of these plugs. In each case, the plug stopped working within 60 days and cannot be reset into a working condition. In my experience, they are complete junk. The smart motion detector would probably work but only for as long as this inferior plug works. | Bill | 2023-03-26 |
| Can I have a smart motion detector trigger this plug? | 2023-03-26 | According to Wyze, yes. You setup a rule in the app. I have never done this so I'm just repeating what I read. | c.g. | 2023-03-28 |
| Can I have a smart motion detector trigger this plug? | 2023-03-26 | If you are using a Wyze brand of motion detector (or a Wyze camera for that matter) you should be able to create a rule to trigger the plug. If you are using a non-Wyze brand of motion detector the process won't work. | Shakey Town | 2023-04-06 |
| Can the plugs be activated by activity on a Wyze camera? | 2023-02-02 | The Wyze app is quite flexible and can have rules set up where a certain event triggers something else to happen. I haven't done it specifically, but I would think it's doable. The outlets do work great and it takes just a few minutes to set them up. | Chris Field | 2023-02-02 |
| Can the plugs be activated by activity on a Wyze camera? | 2023-02-02 | Reach out to Wyze technical support. Report back to Amazon the service you receive which will be zero. Wyze is way in over their head. Do NOT buy their products until they can remove their heads from their sphincters. | Daniel A. Niles | 2023-02-02 |
| Can the plugs be activated by activity on a Wyze camera? | 2023-02-02 | no, they are activated by using the Wyze app on your smartphone | rndy giles | 2023-02-03 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | You can use a voice command with a third-party speaker/mic device or use the Wyze app and widgets on your phone or tablet to control the plug. If voice, the third-party device should acknowledge it has sent the command. If app/widget, you will see a visual indicator of the plug's status of off or on. | Average Joe | 2022-11-23 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | The Wyze app will show the status. If the network is down there is an on/off button on the plug so you can still use the outlet. | JSR | 2022-11-23 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | The app, whichever one you are using, will tell the status of the switch. If you are looking for a visual then you will need to buy a camera for remote viewing. | Daniel A. Niles | 2022-11-23 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | You need to download the Wyze app for your phone and add the device in. Then you can monitor and turn off and on at will or schedule. | DB Thomson | 2022-11-23 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | Yes it tells you if it's. On or off in the wyze app | "Todd" | 2022-11-23 |
| Can i check the on-off state remotely from where I can't see the plugged in device? Is there feedback that the command was executed? | 2022-11-23 | On the app, the device has a name you gave it and you can check to see if it’s on or off. Yes, you can remotely turn it on or off. | D. R. | 2022-11-24 |
| Work with electric fireplace? | 2022-12-18 | Is the electric fireplace 120 volts? Find this out and you will have your answer. | D. R. | 2022-12-18 |
| Work with electric fireplace? | 2022-12-18 | If the electric fireplace draws less than 15 amps and has a standard 120 volt plug it will work. | Ron Ross | 2022-12-20 |
| Would these alert you of there is a power outage? | 2022-12-06 | No, it can't tell the difference between "offline" and "offline because of a power outage" and would have no power during the outage to inform you. The app would just show 'offline' or be unable to connect. | Average Joe | 2022-12-06 |
| Would these alert you of there is a power outage? | 2022-12-06 | No, you would need to access the app and turn on the device. If there is no power to turn the device on then it will not show that it is turned on. So they will not "alert" you but you can manually check. Wyze has probably the WORST customer service on the planet. When the products work they work, when they don't you are SOL. | Daniel A. Niles | 2022-12-06 |
| Would these alert you of there is a power outage? | 2022-12-06 | No, they are nothing like that. They connect to your wifi and listen for on/off signals from Wyze. If power goes out, they're just plastic and wires. In my experience when the power comes back on they will default to the on/off state they were last in. However, (I BELIEVE) if it's been "too long" then it defaults to "off" when the power is restored for safety. | Todd J. Mullen | 2022-12-08 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | Turning the power off is NOT a safe shut down of the PC and printer. | T FRED | 2022-09-27 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | I don't know your specific computer or equipment but most of the time these items don't like to have their power just turned off. Both should go through a shutdown process. I wouldn't recommend shutting either down by just turning off the power. | Allen | 2022-09-27 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | It should be. It would be like turning off a light switch | DB Thomson | 2022-09-27 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | I would not shut off a computer with one. Computers need to go through a proper shutdown procedure to avoid the risk of causing errors or problems. If the computer was already off and you just wanted to make sure it couldn't be readily turned on then it would probably be safe. As far as 3D printers, It would probably depend on the 3D printer you're using, I would contact the maker to answer this question. | Stalones | 2022-09-28 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | No, it is not reliable in my experience with it. Look elsewhaere. | Boyd Norton | 2022-09-28 |
| Can this be used to safely turn items off such as a computer or a 3D printer? | 2022-09-27 | Yes, it can turn off your computer or printer but we don't recommend using a smart plug for these devices. It's always safe to shut them down as normal. | Maricar P. Wyze | 2022-09-29 |
| Does it monitor energy consumption like Kasa? | 2022-12-17 | No | Amazon Customer | 2022-12-17 |
| Does it monitor energy consumption like Kasa? | 2022-12-17 | This style of Wyze plug does not measure/report power usage. The outside plug reports usage for each socket by day, week, and month. | JSR | 2022-12-17 |
| Does it monitor energy consumption like Kasa? | 2022-12-17 | I don't know the answer to that but I do know that these wyze plugs died and were unusable after a week or two of use. | Boyd Norton | 2022-12-17 |
| Does it monitor energy consumption like Kasa? | 2022-12-17 | not that I am aware of | rndy giles | 2022-12-19 |