| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What is the duration of time from when the photo is taken to when the photo reaches your phone? | 2022-09-18 | Under a minutes. I didn’t look at seconds. Confirmed this, while hunting yesterday | Michael T. | 2022-09-19 |
| What if, like most remote areas, there is no cell service? | 2022-12-24 | I never had that problem and I hunt a very rural area of AL. however it is spotty sometime. They do make an antenna you can attach and mount higher in the tree. that helps sometimes. look up HERD360 they can help with that. | Frank C | 2023-02-07 |
| Can you lock these with a cable lock ? | 2023-04-08 | Yes you can | Amazon Customer | 2023-05-09 |
| Does this automatically text photo to my cell phone? And how much delay? I want to use it as a surveillance camera. | 2022-12-12 | Depending on which send type you use, the camera will send photos to your app within a few minutes of them being taken. You can also have all of your photos sent once/day or twice/daily depending on preference. | The Official Tactacam Store | 2022-12-12 |
| Does this automatically text photo to my cell phone? And how much delay? I want to use it as a surveillance camera. | 2022-12-12 | It can be set to automatically send the photos but it is Not instantly | Danny L Lane | 2022-12-13 |
| Can more than one person be logged in to see the photos at the same time? | 2022-11-16 | No idea I never got them to work | Ginger Strauch | 2022-11-16 |
| Can more than one person be logged in to see the photos at the same time? | 2022-11-16 | Yes, you can have multiple people using the same log in at the same time. | edward Kremer | 2022-11-16 |
| Can more than one person be logged in to see the photos at the same time? | 2022-11-16 | Yes, more than 1 person can be logged into the same account. We also have a camera sharing option where a user can share their camera with other app users. | The Official Tactacam Store | 2022-11-16 |
| Can more than one person be logged in to see the photos at the same time? | 2022-11-16 | Yes, you can! You can also share cameras across different accounts now as well. | get | 2022-11-18 |
| Please explain the activation and monthly cost in detail? I am a newbie. | 2023-05-02 | Here is some information about our Data Plans for the REVEAL Trail Camera Line All cameras will be assigned to the plan chosen for the 1st camera registered If you want a different plan for some of your cameras you can make two separate accounts under different email addresses. Overage Protection: If you choose the Starter or Intermediate Plans (monthly or yearly) you will have the option to turn on Overage Protection. This will cost an additional $5 for every 250 pictures received through the app. Photo pooling: If you choose the Starter or Intermediate Plans, the photo count will be combined and shared between all active cameras. For example, if you have 3 cameras on the Intermediate plan, you will receive a total of 1500 pictures sent to the app. Cell Phone Carrier vs. Camera Carrier: The carrier you choose (Verizon or AT&T) does not need to match your cell phone carrier. Just make sure you choose the carrier that has to be best signal coverage in the area you will be keeping the camera. Here is the link to our Data Plans and Coverage Maphttps://www.revealcellcam.com/data-plans/ The activate date for the first camera will designate the billing cycle for all cameras on the account When additional cameras are scanned into the app, they will not only have the same billing cycle date as the original camera, but will automatically be subscribed to the same plan. Example the 1st camera is activated under the Pro Yearly plan on October 1.xa0 Customer paid $120 2nd camera is activated and is automatically subscribed to Pro Yearly plan on December 1.xa0 Customer paid $80.22 This syncs both cameras up to the same billing cycle date, and on October 1 of the following year, customer will be automatically billed $216 Any plan upgrades or downgrades will be applied to all active cameras registered to the account, suspended cameras will gain these changes at the time of reactivation. If a plan is downgraded from Pro>Intermediate>Starter, the change will take effect IMMEDIATELY. | The Official Tactacam Store | 2023-05-02 |
| Does it have gps tracking in case its stolen? | 2023-01-27 | some of them do, depends on the model. | Frank C | 2023-02-07 |
| Can u just tap in a view it live ? | 2022-09-04 | No live views and there are slight delays in receiving the pictures (anywhere from 10 to 20 minutes). | Amazon Customer | 2022-11-07 |
| Can you still use the camera without the cellular service hooked up | 2022-09-29 | i believe so, but have not taken them out of the box yet... | scott loer | 2022-09-29 |
| Can you still use the camera without the cellular service hooked up | 2022-09-29 | Yes they work the same as any camera with an SD card | steven | 2022-09-29 |
| will this work with my 5G At&T Network? | 2022-11-04 | If the cameras actually work maybe. Good luck | Ginger Strauch | 2022-11-04 |
| will this work with my 5G At&T Network? | 2022-11-04 | The cameras will come with Verizon and AT&T sim cards. When you activate the account you will pay a yearly subscription and you can choose which sim card to use. The cameras will not work with your existing AT&T network. I hope this helps. | Amazon Customer | 2022-11-07 |
| We have US Cellular will these be compatible with that? | 2023-06-11 | I dont think so. The only providers I know are Verizon and AT&T.. But you can call tackcam and ask. | Frank C | 2023-06-11 |
| Says it has bluetooth. one of the areas i hunt has no cell service, does this mean i can walk up to the camera and download videos and pics? | 2022-11-29 | You can always see the photos from the website. Not sure about Bluetooth. | mimi | 2022-11-29 |
| Does this work with T-Mobile? | 2023-05-09 | Mine is verizon or at&t | Amazon Customer | 2023-05-09 |
| Does this work with T-Mobile? | 2023-05-09 | Hello, These cameras are not tied to your cell phone service. They use either AT&T and Verizon service and connect to the nearest cell tower. You will be able to use this with your cell phone and access the app. | The Official Tactacam Store | 2023-05-09 |
| Does this work with T-Mobile? | 2023-05-09 | I am not sure, I know it works with AT&T and Verizon. never seen anything on them about T-Mobile | Frank C | 2023-05-09 |
| When the batteries go dead and you have to install new ones, does the trail cameraneed to be re programed? | 2023-02-07 | I don't think so. I don't remember ever needing to reset everything after I changed them. I have 15 to 18 of these cameras now. | Frank C | 2023-02-07 |
| When the batteries go dead and you have to install new ones, does the trail cameraneed to be re programed? | 2023-02-07 | I believe it walks you through the steps. Not necessarily reprogrammed, just restarted. Like turning off a computer. The batteries last a long time. 4-6 months I think depending on how many images it takes. | mimi | 2023-02-07 |
| When the batteries go dead and you have to install new ones, does the trail cameraneed to be re programed? | 2023-02-07 | No. Turn it off install new batteries. That's it. | paul | 2023-02-08 |
| I have T-Mobile; will the camera on the plan? | 2023-05-14 | No, it only works for Verizon and AT&T | Kar | 2023-05-14 |
| I have T-Mobile; will the camera on the plan? | 2023-05-14 | Hello, The cameras use Verizon and ATT towers to bounce signals off of. The cameras will send pictures to any cell phone provider. Thank you, Tactacam Cassie | The Official Tactacam Store | 2023-05-15 |