| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Where does the SD card go? I don’t see a slot for it… | 2023-03-22 | Move the black part of the camera up. It is "underneath" the lens. | CB | 2023-03-22 |
| Where does the SD card go? I don’t see a slot for it… | 2023-03-22 | I don't have an SD card with mine | Amazon Customer | 2023-03-23 |
| Se puede usar sin cargador? Osea trae Pilas? | 2022-11-01 | No, se necesita siempre tenerla conectada con el cable que trae | Carlos Moreno | 2022-11-01 |
| Se puede usar sin cargador? Osea trae Pilas? | 2022-11-01 | Hola, yo compré varias cámaras y no, no trae pilas, si o si, hay que conectarlas a la electricidad. También estuve buscando con pilas, pero la calidad es mala o no conectaba a la nube, esta cámara tiene gratis la nube para que puedas ver vía wifi desde cualquier parte del mundo todo, en tiempo real. | Angelica Rodriguez Peña | 2022-11-01 |
| How do you talk thru it? What button do i push? | 2022-08-17 | Dear, On the app on your phone when you are viewing live, there is a microphone icon. Press that . | Arenti Smart US | 2022-08-25 |
| Does this need WiFi and will it be complicated to install? | 2022-10-20 | It does need wifi and it is super easy to install! I am no tech savy at all and it was very easy. The camera is actually very good and clear. | Laura Nelson | 2022-10-20 |
| Does this need WiFi and will it be complicated to install? | 2022-10-20 | They do need WiFi. Very easy to install. | Tawny | 2022-10-21 |
| How long does it last before you have to charge it | 2023-03-23 | Mine stays plugged in | Amazon Customer | 2023-03-23 |
| I want to mount the device upside down, will the image be flipped? | 2022-08-19 | If this is preferred, simply go into the "Settings" in your app, find and click the "180 degrees" and the image will be inverted to the new upright image. | Arenti Smart US | 2022-08-25 |
| Can this camera record continuously 24/7, and can you download recordings from SD card to Macbook to view on laptop? | 2023-04-12 | Hi This Camera Can be recorded throughout the day, APP - real-time page - settings - local video management can choose to record throughout the day, you can directly take down the SD card on the computer to save the video file. | Arenti Smart US | 2023-04-12 |
| Can this camera record continuously 24/7, and can you download recordings from SD card to Macbook to view on laptop? | 2023-04-12 | Hi This Camera Can be recorded throughout the day, APP - real-time page - settings - local video management can choose to record throughout the day, you can directly take down the SD card on the computer to save the video file. | Arenti Smart US | 2023-04-12 |
| Can this camera record continuously 24/7, and can you download recordings from SD card to Macbook to view on laptop? | 2023-04-12 | Yes you can download, it also record 24/7. It sends notifications to your phone of every movement, every single motion it picks up. | NNewton | 2023-04-12 |
| Can this camera record continuously 24/7, and can you download recordings from SD card to Macbook to view on laptop? | 2023-04-12 | No it’s is live. And you can take photos and record only while you are on the app | abby wallace | 2023-04-12 |
| Can you use more than one monitor on same app? | 2022-09-07 | Yes, I have 2 cameras on the same app. I named the cameras different names. | Alison4c | 2022-09-10 |