| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Please what kind of SD card is needed for this cameras ? | 2023-04-06 | I'm using a 16 GB Sandisk card I'm mine | Gary Montgomery | 2023-04-07 |
| Tiene la opción de grabar solo cuando detecta movimientos con la memoria sd sin necesidad de un plan | 2022-11-06 | Si. Graba automáticamente en la memoria. | Nelson Castillo… | 2022-11-11 |
| Does it use a micro sd card ? or regular sd card? | 2023-04-07 | SD card | victor García | 2023-04-07 |
| Does it use a micro sd card ? or regular sd card? | 2023-04-07 | micro | sarmaD P. | 2023-04-07 |
| Do you provide power adapter with the camera ? How can the battery recharged or to have power all day ? | 2022-10-12 | You charge them usually once per month | Silva Jelebinkov | 2023-01-03 |
| Can I watch the live on computer?or ipad?? | 2023-06-02 | That's why I bought them..because of my work, I spend almost the whole day facing my computer,watching them on computer is more convenient for me than my phone,they have apps that are suitable for Windows systems, which is too convenient for me | Gifted | 2023-06-05 |
| do i have to pay a subscription? | 2023-02-08 | No you do not! It’s AWESOME insane quality and don’t pay for anything if you don’t want to. Like keeping your recordings. Even then it’s cheap and I can not say enough how happy I am with the 4 I got. Any WiFi and you are up and running HIGHLY RECOMMENDED | Mike g | 2023-02-08 |
| Will this camera work in conjunction with 5w solar panel charger? https://amazon.com/gp/product/b0b82wqgxf | 2022-11-03 | Of cause. Of course, the solar panels in the link provided by our security camera. You can also buy our security camera with solar panel, here is the link for your reference: https://www.amazon.com/dp/B0B7XML4ZW?ref=myi_title_dp | Elecshack | 2022-11-30 |
| Does this support does it support real time streaming protocol (rtsp)? | 2023-02-27 | Yes | tracy… | 2023-03-13 |
| What type of battery does this require? | 2023-03-02 | It comes with rechargeable batteries inside already…. All you have to do is plug it into a usb plug and wait for the red light to go off…. | Danny smith | 2023-03-12 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | Adjus the angle manually. I haven't found a way to move it remotely | Silva Jelebinkov | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not it just means that you can angle the camera that much | Paula LeBoeuf | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not | Paul | 2023-01-22 |
| What App do these camera’s use | 2022-08-29 | It uses Tuya Smart app. | Becki H | 2022-08-30 |
| is this camera work with 5G cellular network? | 2022-12-21 | No. Wireless home network compatible. | A. Fox | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | We haven’t set ours up yet, but we did read that they will not work with 5G and will require 2G. | Brittany | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | It should, my phone is not 5G and it works. | Amazon Customer | 2022-12-22 |
| Is there a way that I can order replacement mounting brackets only? | 2023-02-10 | Not to my knowledge. | ALEX G. | 2023-02-10 |
| I didn’t get a base station do the cameras work with Wi-Fi without it? | 2023-02-10 | Yes just give a full charge before installing. I've had min up 3 weeks now and still have 71% battery | David S | 2023-02-10 |
| Will this work with Blue iris? | 2023-02-18 | I’m not sure how well. But again these are high quality. Good chance. Sorry not 100% | Mike g | 2023-03-13 |
| Y después de los 365 días se puede cambiar la batería y que sigan funcionando? | 2023-01-15 | Estás cámaras no utilizan ningún tipo de batería, estás cámaras se alimentan vía cable USB con un transformador de 5 voltios que no viene incluido en el paquete de cámaras, solamente viene el cable USB de alimentación cada cámara, la parte Qué es inalámbrica en estas cámaras es la emisión del video y audio | Mauricio Yupanqui Pereira Meji… | 2023-01-17 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes you can | UCARTEX USA | 2023-03-12 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | I believe that you can… i know it has split screen mode, but not sure how many cameras can be viewed simultaniously… | Danny smith | 2023-03-12 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes you can, and that’s why I bought these! Outstanding quality and easy to install and set up. Highly recommended | Mike g | 2023-03-13 |
| Can I view all 4 cameras on a computer split screen to view all areas at 1 time? | 2023-03-12 | Yes | tracy… | 2023-03-13 |
| Does elecctv have a website and if so, what is it? | 2022-11-09 | Hi dear, ELECCTV only sell the product on Amazon. | Elecshack | 2022-11-30 |
| How do i purchase a separate solar panel? | 2023-02-26 | On line almost all places. They all work the same way. But you will need a y adapter. | Mike g | 2023-03-13 |
| i know this will work on my phone, will it also work on my desktop? | 2023-01-03 | Yes, any device | Silva Jelebinkov | 2023-01-03 |
| How is the Night vision? Can you see good at night? | 2023-05-28 | You can see very at night | Andy | 2023-05-28 |
| How is the Night vision? Can you see good at night? | 2023-05-28 | Great Night Vision! it records all the movement in my yard, very clear. | Douglas J. Bake | 2023-05-28 |
| How is the Night vision? Can you see good at night? | 2023-05-28 | Bought this camera for my dad in law to keep tabs on his house.I am very surprised how clear the night color picture is. | Ardent | 2023-06-05 |
| How is the Night vision? Can you see good at night? | 2023-05-28 | Great picture and great camera for my chicken coop. Night vision can see all that goes on. | Morgan | 2023-06-06 |
| How is the Night vision? Can you see good at night? | 2023-05-28 | Great clear picture quality | Keegan | 2023-06-06 |
| How long is the cord from the camera to the dolor panel? | 2023-01-22 | They are wireless. but the charging cords are very short. We have to take the cameras off to charge them. Every couple of months. | Amazon Customer | 2023-01-22 |
| Tiene o no ranura para micro sd en las cámaras, o la micro sd es para instalarla en el teléfono? | 2022-11-11 | Hola si tiene ranura para memoria micro sd. Le puedes poner hasta 256 creo. Yo le tengo de 128 trabaja muy bien espero te sirva mi ayuda | Nelson Castillo… | 2022-11-11 |
| Tiene o no ranura para micro sd en las cámaras, o la micro sd es para instalarla en el teléfono? | 2022-11-11 | Video could not be loaded | Elecshack | 2022-11-30 |
| How about the battery?How long can it last after charging? | 2023-06-02 | I bought this for my dad because he is already 65 years old. The reason I chose it is because the camera battery is large enough, ,and I don't want him to take it down frequently to charge it.The seller said this battery has 15000mAh, I'm not sure if it's like this, but the camera has been in use for almost three weeks and still has over 90% battery capacity.. | Fletcher | 2023-06-05 |
| How about the battery?How long can it last after charging? | 2023-06-02 | I received them a month ago and have only charged them once. I am not sure how long they will last, still quite satisfied now | Daniela | 2023-06-06 |
| How are batteries recharged? Are they charged inside the camera alll 3 at once? Is a cellphone charger used? | 2023-02-26 | Each camera is charged individually with a charger. Chargers come with the cameras, and since they plug into the camera itself, cameras need to be taken down to be charged. Batteries don’t seem to be removable. It is not a cellphone charger, but one specific to the cameras. It is just the cords so you will need the usb wall plug part. | Brittany | 2023-02-26 |
| Funcinan sin necesidad de micro sd o es obligado insertarales la micro sd...??? | 2022-11-11 | Es necesario ponerle micro sd. Para q no pagues almacenamiento en la nube. Así todo queda grabado en la memoria y lo puedes ver en tu Telefono. | Nelson Castillo… | 2022-11-11 |
| Funcinan sin necesidad de micro sd o es obligado insertarales la micro sd...??? | 2022-11-11 | Hola, querido, También se puede utilizar sin insertar una tarjeta SD. | Elecshack | 2022-11-30 |
| what is the distance on night vision , please? | 2023-02-06 | Not sure if exact distance but the night vision works well and lights up a good area. You can also turn on the white light option for a colored view. | Brittany | 2023-02-26 |
| Will this work for 5gz wifi? | 2023-03-22 | These are garbage get something else | Kevin | 2023-03-22 |
| Will this work for 5gz wifi? | 2023-03-22 | No | Dave K | 2023-03-22 |
| Will this work for 5gz wifi? | 2023-03-22 | Yes I have 5g | tracy… | 2023-03-23 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | These are garbage. Get the camera system Wyze instead | Kevin | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | The run on WiFi....( wireless) ....battery cannot be removed .......buy a solar panel for it.....youll never have to recharge them. | Patriot40May | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | Possible with plug adapters but not to sure which would work. And batteries are built in. If you going for short time charge and take with you and power up when your there | nathan nash | 2023-03-29 |
| I want to take these to Romania , are they any that can adapt to 220v? Also , the batteries are included and removable or have connect to 220 outlet | 2023-03-29 | This one takes 110v current, but you can purchase a 110/220 converter plug almost anywhere….it only needs to be plugged in to charge it… it comes with the rechargable batteries already installed and yes, i believe they are removable…. | Danny smith | 2023-03-29 |