| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this works for outdoor weather ? Like rain or snow? | 2022-12-26 | Yes it works in all types of weather the only thing is if it's foggy at times the lense fogs over and u can't see until it clears but it gets the job done | Angel Werkmeister Neeley | 2022-12-26 |
| Does this works for outdoor weather ? Like rain or snow? | 2022-12-26 | I could not get it to work so I sent it back. | Amazon Customer | 2022-12-27 |
| How do you secure from theft? | 2022-10-21 | Lock up everything!! Pay attention to your surroundings. | hawksnest | 2022-10-21 |
| How do you secure from theft? | 2022-10-21 | You don't. At least you will have who took it on tape. I can't imagine that ever happening . | Frank | 2022-10-21 |
| How do you secure from theft? | 2022-10-21 | The individuals picture will be recorded on the app so I don’t think it is prime to be stolen. | Larry hooper | 2022-10-21 |
| How do you secure from theft? | 2022-10-21 | My camera was stolen and it did not record a video of the person stealing it. There are ways to approach the camera without the camera seeing you. The best way to protect the camera from being stolen is to mount it high enough off the ground so it can't be reached without a step ladder. Or install it inside behind window glass. | redbaron42 | 2022-11-26 |
| Does it use 4g or 5g | 2023-04-11 | We were never able to get it to work with my phone so returned it. | Mimi | 2023-04-12 |
| Does it use 4g or 5g | 2023-04-11 | Ours uses our 4g. | T. RICE | 2023-04-12 |
| Does it use 4g or 5g | 2023-04-11 | If you already bought this, you know that the instructions are very small. I can't read the fine print. I tried increasing the copy size to 130% and that was no good, so I went to 201% and it's a little better. I can't find any mention of 4 or 5 G, but it doesn't seem to bother it in anyway. I still have them sitting in the original boxes, and everytime I mess with it, I get disgusted, and put them back in the box. What a waste of money! | Draude Inongav | 2023-04-12 |
| Does it use 4g or 5g | 2023-04-11 | I had a lot of trouble trying to set this up I was unable to get it to work sorry. | Emile | 2023-04-12 |
| what is name of app? | 2022-12-11 | YI loT, but I personally won’t recommend you buy it.I tried for two days to set it up . I’ve set up computers, laptops etc so it’s not like I’m unfamiliar. | Bob Stassen | 2022-12-11 |
| what is name of app? | 2022-12-11 | YI IoT | Thomas Conlin | 2022-12-11 |
| I got the camera 4 days ago, i connected to wifi and it was working fine then on 4th day it keeps saying poor connection and i cant view live view? | 2023-01-01 | I had similar issues, and went through the process of reconnecting it. After a couple weeks of disappointing function I deemed this security camera a piece of junk. Return it! That would be my recommendation. | All things Natural | 2023-01-01 |
| I got the camera 4 days ago, i connected to wifi and it was working fine then on 4th day it keeps saying poor connection and i cant view live view? | 2023-01-01 | Reboot the system | Larry hooper | 2023-01-01 |
| I got the camera 4 days ago, i connected to wifi and it was working fine then on 4th day it keeps saying poor connection and i cant view live view? | 2023-01-01 | Try to reboot via the initial instructions. | Larry hooper | 2023-01-01 |
| I got the camera 4 days ago, i connected to wifi and it was working fine then on 4th day it keeps saying poor connection and i cant view live view? | 2023-01-01 | I'm having the same type of problem. I can't connect, so I'm at a standstill with setting them up. One problem is the directions are printed so small that I can't read them. Being older, my eyesight is not as good as someone younger. | Draude Inongav | 2023-01-01 |
| I got the camera 4 days ago, i connected to wifi and it was working fine then on 4th day it keeps saying poor connection and i cant view live view? | 2023-01-01 | I returned the one I got I suggest you do the same | NavVet | 2023-01-04 |
| Compatible with google nest? | 2022-12-21 | I do not know if it is compatible with Google nest, however I do NOT recommend this product. It did not work well, quality is not great, and there were no English instructions. I set it up according to diagrams, downloaded the app. I found the system to be less than desirable. | All things Natural | 2022-12-21 |
| Compatible with google nest? | 2022-12-21 | I have no idea , I could never get this camera to connect to my system so i returned it ! | claude fogle | 2022-12-25 |
| I am returning this camera but love the light it emits. Can anyone tell me how to get a stand alone light bulb that would look the same? | 2022-11-01 | Don't know that, but search under outdoor lighting. I have not been able to get mine to work, and at this point, they might go into the trash. | Draude Inongav | 2023-01-01 |
| are they water prove | 2023-03-24 | The ones I have outside are still beeping and light up although I have never got them connected them to my iPhone. They just work for light 💡 but not cameras.Aa far as in the rain yes they are out there! | Kelly Worten | 2023-03-24 |
| are they water prove | 2023-03-24 | It is like any other electrical device but if you have a cover on it for the weather it should be fine. I could not get mine to work, there are some requirements about wifi mine was too strong ???????? | Emile | 2023-03-24 |
| are they water prove | 2023-03-24 | It says it is, but I would put some kind of cover over it. or in an enclosure , lampost, etc. | Scott… | 2023-03-24 |
| are they water prove | 2023-03-24 | My light bulb is outside and I haven't had any issues | Vivian Farrow | 2023-03-24 |
| are they water prove | 2023-03-24 | Yes but before you but know that you have to pay a monthly fee for the app. Like $25.00 a month. No mention of it in description. That has sent off a lot of alarms. Not an honest seller | sandra laplaca | 2023-03-24 |
| are they water prove | 2023-03-24 | They say they are, but I could never get them to work. | Draude Inongav | 2023-03-24 |
| I can't find the uid for my device. where do you find this to set up the system? | 2022-12-12 | It’s normally on the bottom of the camera, I think it’s under the square code | Jeremey Queen | 2022-12-14 |
| Does this work with the Geeni app? | 2023-03-27 | No, I has it's own app | Chris Williams | 2023-03-27 |
| Does this work with the Geeni app? | 2023-03-27 | Depends on which one you purchase they come with there own app | Barbara boyland | 2023-03-27 |
| Does this work with the Geeni app? | 2023-03-27 | I do not know the answer to this question, but buyer beware of this product. I would encourage you to read all reviews. | All things Natural | 2023-03-27 |
| If the light switch is off will the camera stay on? | 2023-02-19 | No, I had to keep it on to use. | Vivian Farrow | 2023-02-19 |
| If the light switch is off will the camera stay on? | 2023-02-19 | No. Must have power to work. Mine didn't di well, I returned it | Mimi | 2023-02-19 |
| If the light switch is off will the camera stay on? | 2023-02-19 | No | Scott… | 2023-02-19 |
| If the light switch is off will the camera stay on? | 2023-02-19 | No because the light/ camera are is motion activated, the source needs power . The light doesn’t stay on . You can control that function | Darrell Carpenter | 2023-02-19 |
| If the light switch is off will the camera stay on? | 2023-02-19 | I could not get my light bulb and camera to work so I cannot give you the answer. | Emile | 2023-02-19 |
| If the light switch is off will the camera stay on? | 2023-02-19 | It works off regular 120 volt electricity, and it has no batteries, so I don't think it will work. | Draude Inongav | 2023-02-20 |
| How do I know which Sd memory card goes with the lightbulb camera? | 2023-05-03 | Great question I had trouble with this lightbulb getting to work I wish I had a better answer it is hard to get to the manufacture for help. Sorry | Emile | 2023-05-03 |
| How do I know which Sd memory card goes with the lightbulb camera? | 2023-05-03 | Mine came with the sd card.. it's the micro mini SD card I believe | Ronnie | 2023-05-03 |
| How do I know which Sd memory card goes with the lightbulb camera? | 2023-05-03 | The camera comes with a sd card if you need to replace use the card that comes with the camera. You can also contact customer service and they will assist. Hope that was helpful. | Darrell Carpenter | 2023-05-03 |
| Can the 64gb memory card be formatted while in the camera and using the camera app? | 2022-10-11 | I havent been able to Security concerns | Amazon Customer | 2022-10-12 |
| Why won't the adapter fit into the slot?I have purchased 3, the snd card did t come with adapter, so card won’t fit and the adapter I bought is big? | 2023-04-25 | These cameras are not made very well and there’s different manufactures although they look the same. I’ve had three cameras, and was able to get one to work the other two I had to send back | Gassergirl | 2023-04-25 |
| Why won't the adapter fit into the slot?I have purchased 3, the snd card did t come with adapter, so card won’t fit and the adapter I bought is big? | 2023-04-25 | You'll need the mini SD card. The adapter is used to put mini SD into it. | Ronnie | 2023-04-25 |
| What is the default password setting for the camera? I want to change it but can't find it? | 2022-12-10 | I remember it saying there is a small hole to reset the unit, but it's hidden by a cover. I was intent on finding it in case I needed it. I just found it! it's a hole next to the memory card slot, it is labeled, "RESET". | Draude Inongav | 2023-01-01 |
| Does this work on 220 v | 2022-10-13 | It will. | hawksnest | 2022-10-21 |
| Can you view footage on sd card without purchasing cloud storage? | 2023-02-22 | I don’t know, I haven’t tried that and I did purchase the iCloud storage. | Kelly Worten | 2023-02-22 |
| Can you view footage on sd card without purchasing cloud storage? | 2023-02-22 | Yes, you can view the footage on SD card. It's actually much more clear with no delays on the SD card vs the app. I'm not sure about the cloud, I haven't purchased it. These cameras have come in handy on more than one occasion. | AmandaS | 2023-02-22 |
| Can you view footage on sd card without purchasing cloud storage? | 2023-02-22 | Yes, as long as it’s enough storage on the microSD card. | Aailyah Feliciano | 2023-02-22 |
| Can you view footage on sd card without purchasing cloud storage? | 2023-02-22 | Yes you can view it on sd card. You can also send visit and screen shot clips to your gallery in your phone | Gwen… | 2023-02-23 |
| Can you view footage on sd card without purchasing cloud storage? | 2023-02-22 | I'm not positive because I wouldn't recommend this product to anyone. I am quite familiar with tech.stuff and this to me was a absolute fail. I wish you luck but I wish I'd never spent the money. | Bob Stassen | 2023-02-23 |