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一、已回复的问题详细:

问题 提问时间 答复内容 回复人 回复时间
can I give someone 2 cameras, and not have to connect to eachothers cameras? 2023-04-14 Yes as far as I know..each is individual. Amazon Customer 2023-04-14
I was thinking to install these came on my car for shooting videos for making music videos, can I send 12volt to the usb cable to power up the cameras 2023-04-22 Yes solmaria andrade 2023-04-23
I was thinking to install these came on my car for shooting videos for making music videos, can I send 12volt to the usb cable to power up the cameras 2023-04-22 Hi, the compatible supply power is 5V DC 1A. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-04-23
Si estoy conectado al mismo wifi de la camara puedo ver el video si mi wifi no tiene internet? 2023-02-10 No, you need to be connected to the internet Francisco J. 2023-02-10
Si estoy conectado al mismo wifi de la camara puedo ver el video si mi wifi no tiene internet? 2023-02-10 AS long as your cameras are connecting to your home 2.4g wifi, and your home router wifi is working, then no matter where you go, you could use your phone to check the cameras. (as long as your phone connects to wifi or its cellular data) Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-02-16
Does the Company have access to your footage ? 2023-03-17 Pretty sure that’s illegal Jojo 2023-03-21
How big can you us sd card 2023-01-15 The Class ten 32-128GB SD card is okay for our cameras. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-17
When motion is detected will your phone be notified with sound or vibration? 2023-05-20 Yes it will or you can turn that notification off. What I expected. 2023-05-20
When motion is detected will your phone be notified with sound or vibration? 2023-05-20 With sound or vibration, it depends on your phone settings. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-24
Can you record with mobile phone using the mobile app ? Without having a cloud but just saving vids on ur phone? 2023-04-15 Yes, it will save in the app but if you go to that in app album you can have it export/save to your phone. jonathan philavanh 2023-04-15
Do you have to pay for cloud storage? can i use an sd to rewind instead of cloud storage? where do i see pricing? 2023-01-25 Unfortunately you have to pay for cloud storage. Misty 2023-01-25
Do you have to pay for cloud storage? can i use an sd to rewind instead of cloud storage? where do i see pricing? 2023-01-25 No, you do not need to use. You could use an SD card. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-30
Can you connect to a stand alone monitor or does it have to be connected to an app? If so, instructions please 2023-06-10 I believe you have to do it through a app. You have to download the app in order for it to work and to connect it. Feather 2023-06-10
Can you connect to a stand alone monitor or does it have to be connected to an app? If so, instructions please 2023-06-10 I have four and all are connected to the app for monitoring Mike Runo 2023-06-10
Can you connect to a stand alone monitor or does it have to be connected to an app? If so, instructions please 2023-06-10 - --No you can't and don't waste your time on the cheap cameras. Radar 2023-06-11
Can you connect to a stand alone monitor or does it have to be connected to an app? If so, instructions please 2023-06-10 You need to connect to a 2.4G wifi and use LaView app to se up our cameras. EagleEyeCCTV 2023-06-14
Do I buy (1) 128 micro sd card or (4) 32 micro sd card? 2023-04-30 You would need 4. Each camera has its own SD slot Jessica… 2023-04-30
Do I buy (1) 128 micro sd card or (4) 32 micro sd card? 2023-04-30 yep, you would buy 1- 32 bit memory fcard or each camera if you would like to save images that are caught. Bruce W. 2023-05-01
Do I buy (1) 128 micro sd card or (4) 32 micro sd card? 2023-04-30 You will need a SD card for each camera Charlottesmom2014 2023-05-03
Do I buy (1) 128 micro sd card or (4) 32 micro sd card? 2023-04-30 Hi, each camera can take up to a 128Mb sd card, I would suggest you go with at least a 64Mb for each camera. Conrado 2023-05-08
Does it automatically.record video when its triggered by motion, or just take a pic 2023-06-07 It takes pictures but if you do purchase a SD you can set it up to record Michelle B. 2023-06-07
Does it automatically.record video when its triggered by motion, or just take a pic 2023-06-07 If you have a SIM card or cloud storage on them Shallena Spillman 2023-06-07
Does it automatically.record video when its triggered by motion, or just take a pic 2023-06-07 To my knowledge you control recording - it is not automatic. You can, however, set a motion alert alarm and manually hit the record button when you are notified. Note* an SD card is required in the device to save the recording. RRodriguez 2023-06-07
Does it automatically.record video when its triggered by motion, or just take a pic 2023-06-07 Just a pic. You can put a SIM card in and maybe have video. I don’t use one. joseph Laflamme 2023-06-07
Does it automatically.record video when its triggered by motion, or just take a pic 2023-06-07 Just a pic if you do not have SD card or cloud storage. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-06-14
How do i change the password for the cameras? not the wifi password, but i'm only assuming the cameras are password protected. i've searched.... 2023-06-08 There is no password for the camera. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-06-14
Does anyone know why i cant reconnect my cameras after a poweroutage 2023-02-28 1.Reset your camera until you hear 3 prompt sounds. 2.Restart your router, use your phone connects to the 2.4G wifi again. 3.follow app step by step to set it up all over again 4.Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-03-04
How long are the electrical leads for the cameras? 2023-03-20 Just USB connections. They come with six ft cable but you can extend them with usb extender cable. Brad 2023-03-27
Will it record if the internet goes down and you have sd card in it 2023-05-22 I’m Not Sure, Mine Wouldn’t Read The Cards At All Or Record Nani 2023-05-22
Will it record if the internet goes down and you have sd card in it 2023-05-22 Yes. Records on card in it Svyatoslav Iotko 2023-05-22
Will it record if the internet goes down and you have sd card in it 2023-05-22 I don’t think so. It works with internet. Shiv B. Sarki 2023-05-22
Do I need the cloud subscription to be able to view 9 live view simultaneously? 2023-04-06 No you don’t and I bought memory cards Travis D Reese 2023-04-06
Is there any wall brackets I can use to mount this system to my walls? It did not come with brackets at all. Only adhesive pads. 2023-03-26 I used the adhesive pads to hang them upside down. They seem to be strong enough fifth primogenitor 2023-03-27
How does the app notify you when motion has been detected. Does something flash across your phone screen? 2023-05-22 Yes, you can set up your app to notify you in different ways, set up up schedules, etc. Carlos Villalobos Jr 2023-05-22
How does the app notify you when motion has been detected. Does something flash across your phone screen? 2023-05-22 By turning on your motion alert on and it will notify you every time Janet 2023-05-23
How does the app notify you when motion has been detected. Does something flash across your phone screen? 2023-05-22 It will push your phone an alert notification. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-24
Are these compatible with an iPhone Apple Watch? 2023-03-25 Yes they are NsR422 2023-03-25
Are these compatible with an iPhone Apple Watch? 2023-03-25 I use it on my iPhone app and it works well from anywhere. As long as your watch is syncing with your phone it should work. Brad 2023-03-27
How do you install the micro sd card? I can’t find any diagram or instructions on which way it goes in. 2023-03-18 The slot is on the side of the camera hidden in the small gap between the front and back shells of the device. The sd card will sit almost flush with the edge when properly inserted. It will only go in one way. You may have to use your finger nail or the edge of a credit card to get the as card to click in. Ryan’s Cray 2023-03-18
How much recording time from a 128gb card? 2023-04-07 I have a 32g and it saves a week worth before overlapping. jonathan philavanh 2023-04-15
Do you need the cloud or will memory cards be good? 2023-05-17 Memory cards are fine, as they have good storage at 32GB each; if you have the cloud for storage on "apple products, then if you download your memory card or any events on the card it will be stored in your cloud. Bruce W. 2023-05-17
Do you need the cloud or will memory cards be good? 2023-05-17 The FAQ's state that videos can be stored on a SD card or in the cloud which requires a subscription. Mary E. Honer 2023-05-17
Do you need the cloud or will memory cards be good? 2023-05-17 M cards good. JOSEPH N. MORA 2023-05-18
Do you need the cloud or will memory cards be good? 2023-05-17 Cloud Storage and SD card is not a must to use the camera. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-24
Do these require a subscription? 2023-01-30 No. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-02-09
What microsd card is compatible with these cameras? 2023-02-17 The Class ten 32-128GB SD card is okay for our cameras. You can format the SD card on a computer to FAT32 before inserting it into LaView cameras. Or you can format it via the app. We also sell SD cards on AMZ, search 'Laview SD card' and you will see, they are compatible with our cameras. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-02-24
With multiple pets in the house will the cameras go off every time one of them move? 2023-05-14 The app gives you the option of having each cameras motion detector on or off. Pets will set off motion detector if it is on. joseph Laflamme 2023-05-14
With multiple pets in the house will the cameras go off every time one of them move? 2023-05-14 I have multiple pets in my house and the cameras work pretty good 👍, I am able to step out my house and watch my dogs and able to speak to them with laview camera . Janet 2023-05-14
With multiple pets in the house will the cameras go off every time one of them move? 2023-05-14 Hi, we suggest that you adjust the sensitivity to low. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-16
How far away can I check the cameras from my phone? 2023-04-21 if you have connection to wifi or cellular data. anywhere is possible aaron n 2023-04-21
How far away can I check the cameras from my phone? 2023-04-21 Anywhere. Either through mobile or wifi connection. But initially to set the cameras up, you need to have your phone on the same Wi-Fi as your cameras. After that your software can view from anywhere where you have Web access. Brad 2023-04-21
How far away can I check the cameras from my phone? 2023-04-21 as long as your camera is online, as long as your phone has connected to wifi or cellular data, you could check the camera via your phone app. EagleEyeCCTV 2023-04-23
What is a "Coud" server? - refer to your graphic, if you can't spell, how secure are you? 2023-01-20 Cloud Storage - a virtual place to store data Misty 2023-01-25
What is a "Coud" server? - refer to your graphic, if you can't spell, how secure are you? 2023-01-20 'Where there is movement, cameras will record automatically and save those videos to Cloud Server'. Our cloud service is hosted by AWS which is HIPAA compliant. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-30
Where can I purchase extra adhesive mounts? 2023-04-21 Best place is hardware stores an get double-sided, tape or Velcro gorilla glue makes a double sided tape that works tremendously Nicholoi Bennett 2023-04-21
Where can I purchase extra adhesive mounts? 2023-04-21 I used command adhesive wall mounts Kammie B 2023-04-21
Where can I purchase extra adhesive mounts? 2023-04-21 contact the support team via laview app. EagleEyeCCTV 2023-04-23
I'm not receiving any notifications, whether there's motion or sound detected..all of my settings are on, but nothing. Can it be fixed? 2023-03-18 Probably not. I got notifications for about the first hour. Then they never worked again Jojo 2023-03-21
Will these work without an SD card? 2023-04-09 Yeah mine do and I didn’t insert anything just plugged them in and then set them up and it was pretty easy. Eve 2023-04-09
Is the 2k cameras a 4 pack or just one? 2023-05-31 4pk ROBERTA MCCRARY 2023-05-31
No he podido recolectar mi cámara, nunca titila lo he hecho de mil formas, ayuda por favor 2023-04-05 Asegúrate de que la app tenga activos los permisos de wifi y Bluetooth. Usualmente puedes verificarlo en la configuración de tu dispositivo (Android o iOS) Jenifer 2023-04-06
No he podido recolectar mi cámara, nunca titila lo he hecho de mil formas, ayuda por favor 2023-04-05 Me paso igual tienes que reiniciarla Airys 2023-04-06
Could i link these cameras to view on a Smart tv. 2023-06-05 I’m sure there is a way but I’d ask the manufacturer about that- sorry… pat beal 2023-06-06
Do i have to have the cloud service in order to watch recorded videos? the ones i have now only let's me watch seconds of action, and i do use sd card 2023-03-06 Yes without the subscription it will just rakw screenshots of the first site of movement and A SD card is recommended as the memory is based on the subscription you purchase Nakia Scott 2023-03-06
What kind of sd card do these take? So far I’ve bought two different types and neither has worked 2023-03-21 Class ten, 32-128 GB micro SD cards. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-03-21
I do not want a subscription. i plan to use sd cards. will the camera record automatically when motion is sensed? 2023-03-02 Yes Kindle Customer 2023-03-02
I do not want a subscription. i plan to use sd cards. will the camera record automatically when motion is sensed? 2023-03-02 There are non-stop recording and event recording two methods for SD card. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-03-04
I do not want a subscription. i plan to use sd cards. will the camera record automatically when motion is sensed? 2023-03-02 You can set it to record continuously, on motion or sound detection. The alarm zones can be designated by you and you can manually enabled/disable protection or have it on a schedule. Has integration to support smart home scenes and triggers also. Ryan’s Cray 2023-03-04
With no cloud subscription, using an sd card only, how long does the camera record an event? just 10 seconds? 2023-03-05 idk I don't use an SD card because I don't want to take it in and out. I subscribe for 4 cams and it's a year for around 85.00. I have no problem with the recordings then that way and much easier. But they are good cams. and I like that u can unplug and move them around and don't have to resubscribe as u do with geeni cams. hope this helps. Shelly 2023-03-06
How much Wi-Fi do you need for each camera ? 2023-04-17 the Wi-Fi cameras really don't take a lot of band width to operate; compared to streaming on your smart TV; however each time your Wi-fi service is interrupted (turned of/on) your cameras & thermostate & any other Wi-fi connected item will stop working until it either is automatically or manually re-connected to Wi-Fi Bruce W. 2023-05-01
How can I adjust time the sensitivity alarm goes off, when i’m in the office I don’t want it on but when office is closed I want notifications on? 2023-03-17 Open the camera app and select the camera you want to make changes to. Then on top right of camera window, there is an icon that will display all the settings for that camera. Make your changes there and save results. Look under Detection and Alarm settings then you can adjust motion, sound and schedule. Brad 2023-03-17
Tiene que estar conectadas todo el tiempo o se cargan?? 2023-06-10 Tienen que estar conectadas todo el.tiempo Chefpirata 2023-06-10
Tiene que estar conectadas todo el tiempo o se cargan?? 2023-06-10 Should be connected all time, they are not rechargeable. Francisco J. 2023-06-10
Tiene que estar conectadas todo el tiempo o se cargan?? 2023-06-10 Buenas noches, deben de estar conectada pero su consumo es como un teléfono saludos Oscar Leonel Díaz Polanco 2023-06-10
Tiene que estar conectadas todo el tiempo o se cargan?? 2023-06-10 si a la electricidad y al wi-fi de la casa Iliana torres 2023-06-22
can these be hook to the cloud edge app? 2023-05-22 I don’t think sis. Shiv B. Sarki 2023-05-22
can these be hook to the cloud edge app? 2023-05-22 You could only use LaView app. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-24
if i have alexa i dont need dual 2.4 g 5g router? 2023-03-02 You need to have a 2.4G router wifi to set up the cameras. And our cameras support Alexa, and you could view the cameras on your Alexa when the cameras are set up successfully. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-03-04
cuanto cuesta el servidor anualmente y cuántas cámaras permite?? 2023-02-21 Hola trae 4 cámaras y aguanta hasta 16 cámaras funciona perfecto 👌 y tiene diferentes mensualidades y anualidad loa precios varian. Chefpirata 2023-02-21
cuanto cuesta el servidor anualmente y cuántas cámaras permite?? 2023-02-21 Puedes pagar desde 1 hasta 7 cámaras. Te dejo algunos precios: 1 cam: usd 59.99 (yearly) 4 cam: usd 119.99 (yearly) 7 cam: usd 40.99 (monthly) Jenifer 2023-02-21
would it work in brazil if i buy it 2023-01-03 As long as the power outlets are 110 Volt's and you have a internet connection and wireless router that is standard wifi ..... 👍❗ Gerald F. 2023-01-03
would it work in brazil if i buy it 2023-01-03 Yes it would work anywhere. Misty 2023-01-03
would it work in brazil if i buy it 2023-01-03 Hi, as long as there is a 2.4 G router, you could set up the cameras anywhere you need. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-04
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 No me funcionaron ni adentro ni afuera! Muy bueno 2023-05-23
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 Not really, this are indoor cameras Francisco J. 2023-05-23
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 Si es para una terraza si 7867571528 2023-05-23
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 SI Yo tengo 2 en interior y 2 en exterior y son muy buenas y estables Chefpirata 2023-05-23
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 There are indoor cameras.We also have lots of outdoor cameras, searched LaView outdoor cameras and you will see. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-05-24
Este tipo de cámara se puede usar también para el exterior? 2023-05-23 Estas cámaras están diseñadas para interior, si se expone a agua y nieve puede dañarlas Cristhian T 2023-05-25
do I need to have an as card in order for it to connect to the app? 2023-04-17 No u do not Treessence Mumphrey 2023-04-17
I walk in my sleep, and want to be able to record myself and be able to see what I'm doing in my sleep 2023-01-10 You could insert an Class ten 32-128GB SD card and set it to record 24/7 nonstop. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-17
can camera work with any free cloud services? 2023-04-18 The company has their own cloud storage. But you can put a memory card in the camera and it will store up to five days of video and sound and it can be accessed from anywhere on the web. Brad 2023-04-21
can camera work with any free cloud services? 2023-04-18 each account has a 30 days free trial of cloud storage. even without cloud service, you could use the cameras without any problem. EagleEyeCCTV 2023-04-23
Can i go back in recording dates ? 2023-01-30 Yes, both SD card and Cloud Storage can do that. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-30
Is there an option to rollback firmware? 4 cameras, updated 1st one and now has trouble displaying camera view. 2nd cam works better w/o update 2023-05-09 For that I will call laview , they can help you with anything you need . They have helped me out with my cameras 📷 . Janet 2023-05-23
How long is the power cord? Wanting to hand from ceiling. 2023-03-29 The cord is long but not long enough to get the camera on the ceiling tenisha 2023-03-29
Can i take my information off the cloud 2023-04-25 yes, each time you delete an item "you have saved on the cloud" it will delete on the cloud automatically (if you are syncroyed to the cloud) or you can sign onto the cloud with your "registered account" and delete information that way. Bruce W. 2023-05-01
Can footage be deleted from sd storage from the app or does the card need to be removed? 2023-01-06 You must remove the sd card to delete the data Kay 2023-01-06
Can footage be deleted from sd storage from the app or does the card need to be removed? 2023-01-06 You could delete the videos on the LaView app without taking out the SD card. Any other questions, please open LaView app-Me-Live Chat to ask our support team for help. EagleEyeCCTV 2023-01-10
Does this camera support access thru third party apps using ip address or is it just a regular wi-fi camera that only works with their own app? 2023-04-18 It has its own app Brad 2023-04-21
Will the camera lights still be on in privacy mode? 2023-03-27 Sandisk Nicholoi Bennett 2023-04-04
Cuantas cámaras vienen en el paquete? 2023-02-21 Cuatro cámaras, con todo lo necesario para instalarlas Amazon Customer 2023-02-21
Cuantas cámaras vienen en el paquete? 2023-02-21 Depende de cuántas compre, hay de 2 y otras de 4 cámaras. Habría que escoger la correspondiente al momento de agregar al carrito Luis A. 2023-02-21
Cuantas cámaras vienen en el paquete? 2023-02-21 Vienen 4 cámaras Amazon Customer 2023-02-22
Cuantas cámaras vienen en el paquete? 2023-02-21 Vienen 4 Jaqueline Rodriguez 2023-02-22
Cuantas cámaras vienen en el paquete? 2023-02-21 This link, four. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-02-22
Do you have to have a credit card for verification? 2023-03-27 Yes Nicholoi Bennett 2023-04-04
You can see the cameras on my pgine and does it alert me if someone is seen on The camera? 2023-03-02 When there is movement, camera will save these movements as pictures and send your phone push notifications. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. EagleEyeCCTV 2023-03-04
After I register enroll cameras, is an internet required or can I just run them on my wifi network with no internet? 2023-03-19 Hi, you only need wifi to run them, download the app and connect it to your phone O&C products 2023-03-19
What type of sad card do I need ?? 2023-04-03 You need the SD card mini. I did not install an SD card in my camera yet toby tobias wallace 2023-04-03
What type of sad card do I need ?? 2023-04-03 Sandisk Nicholoi Bennett 2023-04-04
Can I setup it straight on PC without online registration? 2023-03-29 Yeas you can I love mines it’s easy to set up I used my phone tenisha 2023-03-29
Can I setup it straight on PC without online registration? 2023-03-29 Don't do it Too many bugs. Find something different Shackled 2023-03-29
Can I setup it straight on PC without online registration? 2023-03-29 I’m not sure but it tells you to setup it up through the app which I did. I can see everything through my phone. The app is called LaView with a blue eyeball image. Lakeysha 2023-03-29
I only intend to use and view using my web browser and not my phone. Can I set this system up not using the app? 2023-03-13 Yes Haley 2023-03-15
I bought the $90 icloud thing for 4 cameras on the app, but it still only takes pics when motion sets it off, why wont it take.video 2023-06-07 You need to add your cameras to this cloud storage plan, then click the cloud button to replay videos. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. EagleEyeCCTV 2023-06-14