| 问题 |
提问时间 |
答复内容 |
回复人 |
回复时间 |
| max sd card size? |
2023-01-09 |
🦌🦌🦌🦌 Hi, Usogood trail cam supports SD Card up to 64GB. |
Zronus |
2023-01-10 |
| How far is the wifi signal range? |
2023-03-15 |
🦌Hi, The distance of wifi connection is 65ft, when you connect the game camera, the camera automatically switches to settings mode so that motion detection is disabled. If you disconnect the camera from Wi-Fi, the camera can be switched to on mode to detect motion again. |
Zronus |
2023-03-17 |
| What is minimum video delay to avoid missing action in progress? |
2023-01-09 |
🦌🦌🦌Hi, optional time interval: 00:15 ~ 59:59, that is, every how long the camera will take a photo, these photos automatically composite a video file, which you can use to record the growth process of plants or other slow-changing things. |
Zronus |
2023-01-11 |
| When ordering this camera what comes with it? trail camera 4k 48mp, usogood wifi game cameras with motion activated night vision, |
2023-01-15 |
I gave it as a gift but opened the box and am pretty sure it was just the camera |
KMT |
2023-01-16 |
| When ordering this camera what comes with it? trail camera 4k 48mp, usogood wifi game cameras with motion activated night vision, |
2023-01-15 |
🦌🦌🦌Hi，Package list：1 *usogood Trail Camera
1 * Mounting strap
1 * Wall mount bracket
1 * USB cable
1 * User manual
3 * screws
3 * Rubber plugs
And you'll get great customer service from usogood. |
Zronus |
2023-01-18 |
| My TC80 is not taking any picutres once discounted from my iphone on wifi/bluetooth...any help? |
2023-01-07 |
🦌🦌🦌Hi, Usogood TC80 trail camera can take photos or videos without connecting to the app, if the camera does not work you are advised to:
1, check whether the battery is charged,
2, turn off the camera's time-lapse recording and custom monitoring period, if the above features are set, the PIR sensor does not work, please close the settings or restore the default settings,
3, you can contact our customer service for help, we will provide you with the most detailed instructions to help you solve the problem, best wishes. |
Zronus |
2023-01-11 |
| Seems the app is no longer in google play. the qr code does not work. is there anyplace else to get the app for android? |
2023-01-17 |
🦌🦌🦌Hi, the app is under maintenance, Android users please search in Google Play to download the app, if you have any questions you can contact us for help. |
Zronus |
2023-01-18 |
| why is the app not on google play? why does the QR code for the app broken? why does the seller try to distribute and install the app via email? |
2022-12-28 |
🦌🦌🦌Thank you for your attention to Usogood trail camera, due to APP routine maintenance, we temporarily in google play down the app, but users can still download it by scanning the QR code, we try to distribute and install the app via email because our purpose is to Provide good customer service, to avoid customers themselves found in google play can not search app and then contact us, now the app has been re-optimized on the shelves, you can rest assured that the use and purchase, best wishes. |
Zronus |
2023-01-10 |
| In order to connect to a wifi source tha camera has letters numbers and symbols to input the password? |
2023-05-07 |
It comes with a password already. You can keep the factory password or change it if you like. |
Rick F. |
2023-05-07 |
| In order to connect to a wifi source tha camera has letters numbers and symbols to input the password? |
2023-05-07 |
You don't need to change the logon numbers. |
Wade Y. |
2023-05-09 |
| Will app work with camera on house wifi from 175mi away? |
2023-04-28 |
I’m having trouble getting mine to sinc up with household Wi-Fi period |
judy clare |
2023-04-28 |
| Will app work with camera on house wifi from 175mi away? |
2023-04-28 |
I doubt it. |
Krista |
2023-04-28 |
| I cannot locate an app for the camera and the QR code does not work. Any help available? |
2023-01-28 |
search for Wildlife Cam Pro. it is a black icon with a white deer. |
R. Morrell |
2023-01-29 |
| I cannot locate an app for the camera and the QR code does not work. Any help available? |
2023-01-28 |
Hi. Unfortunately, I bought this trail camera for my husband for Christmas, and we have not installed it yet. We will be going up to our cabin later on this month and when we attempt to install it then I can let you know if we’re having the same problems. |
Barbara M. Figlewicz |
2023-02-01 |
| Distance to get cell photo pictures |
2023-04-11 |
Still trying to connect to wifi |
judy clare |
2023-04-28 |
| What solar panel is recommended? |
2023-04-11 |
Don’t know haven’t connected to solar |
judy clare |
2023-04-28 |
| What solar panel is recommended? |
2023-04-11 |
You can search for ‘solar panels for trail cameras’ and find several. I bought a Rexing Universal panel that seems to be well made, works well and is reasonably priced. |
BeemerPilot |
2023-05-08 |
| Will the camera send notifications when there is a new picture/video? |
2023-01-04 |
No. It doesn't. |
Robert McRae |
2023-01-04 |
| Will the camera send notifications when there is a new picture/video? |
2023-01-04 |
No. You have to go in range and connect to it. |
R. Morrell |
2023-01-04 |
| Will the camera send notifications when there is a new picture/video? |
2023-01-04 |
🦌🦌🦌Hi, when there is a new picture/videos, the game camera and the app will not send notifications, you can directly view photos through the 2.0-inch LCD screen or regularly remove the SD card to download photos or videos. |
Zronus |
2023-01-10 |
| Does anyone use the camera next to the garden feeder? How is the observation effect? |
2023-03-17 |
Video could not be loaded
|
Zronus |
2023-03-17 |
| If target recording time is set to "off" does the camera function both in the daytime and night? |
2023-04-09 |
I do not know. I returned mine. Very, very outdated tech. You can buy IP 66 wireless cameras that track movement, have infrared, night vision, and are app contollable.
You literally had to scroll through a menu on the thing like programming a gen 1 flip phone. |
George R. Anderson III |
2023-04-10 |
| If target recording time is set to "off" does the camera function both in the daytime and night? |
2023-04-09 |
Yes. Though I find it does not trigger as well in the daytime. Nighttime is when it works the best. |
R. Morrell |
2023-04-10 |
| If target recording time is set to "off" does the camera function both in the daytime and night? |
2023-04-09 |
Yes! |
Zronus |
2023-04-13 |
| When i try to transfer a 30 second 1080p video from the camera to my iphone the transfer rate is painfully slow. basically useless. is this expected |
2023-01-20 |
Hi, There are three reasons for the slow download. 🦌The larger the video, the longer the download time; 🦌You are in an environment with a lot of signal interference (e.g. a router, a working LCD monitor, some other wireless device, etc.), it is recommended that you change to an environment with less interference.🦌Choose NOT allow access to All photos when downloading the app, then it can not be downloaded successfully. Please find the app in the iPhone settings, and check if the album permission of the app is , please select .if you have any questions, please feel free to contact us via our official email: 📧👉support@usogood.co👈
|
Zronus |
2023-02-13 |
| Pir is 120 degrees but what is the fov? |
2023-01-09 |
🦌🦌🦌Hi, the angle of PIR refers to the working range of the sensor. The working range of a single PIR module is about 60 ° (infrared sensor + Fresnel lens), the PIR angle on both sides due to overlap with the middle PIR, each takes 30 °, the total working range is about 60 ° + 30 ° * 20 = 120 °. PIR does not calculate fov, the focus fov of the video imaging lens is 90 °. |
Zronus |
2023-01-11 |
| what will happen if i use a 128 sd card? |
2023-04-10 |
I don’t know the answer, but y he instructions that came with the camera will tell you the maximum size to use. I would believe them. |
BeemerPilot |
2023-05-08 |