| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this record any motion to SD card and alert me, without any need for cloud storage? | 2023-04-02 | Mine does | Ernie | 2023-04-03 |
| Can this be used with solar rather than plug in an outlet? | 2022-10-08 | Hello dear customer, thanks for your interests of our security camera, this camera just can be used pluged in an outlet, any other questions pls also feel free to contact us at support@iwinees.com. | WINEES | 2022-10-09 |
| Can this be used with solar rather than plug in an outlet? | 2022-10-08 | Yes either or last answer was not answering your question directly.............if you are going to solar buy the up graded panel I think it's the 4 watt panel ......... | CruzeUnlimited | 2023-03-15 |
| How do you set the recording length? | 2023-04-26 | Look in the settings. | Calandra Calton-Abdullah | 2023-05-09 |
| Does it record a clip of movement when it detects movement? | 2022-09-10 | Dear, yes our camera will notify you when motion events are detected. Hope this helps you :) | WINEES | 2022-09-14 |
| Do they replace a stolen camera? | 2023-04-25 | No | Sissy | 2023-04-25 |
| Can I have a camera in each room? Or can only one be used? | 2023-05-02 | Yes. Multiple cameras can be used on the same WiFi. | Calandra Calton-Abdullah | 2023-05-09 |
| cuales es mejor la F1 o la 2K1? | 2023-06-12 | La 2k1 | José mendoza | 2023-06-13 |
| cuales es mejor la F1 o la 2K1? | 2023-06-12 | No sabría decirte por que yo tengo la 2k1 pero es una cámara muy buena calidad a un precio razonable | Diego Gracia Ledezma | 2023-06-13 |
| Does this record 24/7? | 2023-05-03 | Yes | Redbone13 | 2023-05-15 |
| Does it allow more than one user to view? | 2023-05-09 | Yes | llo | 2023-05-09 |
| Can one hang it upside down? | 2023-05-01 | Yes. Secure in place. | Calandra Calton-Abdullah | 2023-05-09 |
| What app is used to view motion? | 2022-09-13 | Hello dear customer, thanks for your interests about our outdoor 2K spotlight security camera, the app is AiDot, any other questions pls feel free to contact us at support@iwinees.com. | WINEES | 2022-09-14 |
| Does this record 24/7 ? | 2023-04-25 | Yes as long as you pay ring fee they are recorded on phone app | Sissy | 2023-04-25 |
| Does this camera work with 5G wifi? | 2022-09-21 | Hello northern, thanks for your insterests about our outdoor security camera, this one is just work with 2.4G wifi, we have another outdoor security camera that work with 5G, the link is: https://www.amazon.com/Outdoor-Cameras-Security-Spotlight-Detection/dp/B09PH17SXQ , any other questions pls also feel free to contact us at: support@iwinees.com | WINEES | 2022-09-22 |
| So is this a 100 percent private video surveillance? Or can just anyone view? | 2023-05-09 | Dear, The winees camera adopts advanced encryption and privacy protection; only you or your family members who are connected to this camera can see the video, please rest assured. :) | WINEES | 2023-05-10 |
| So is this a 100 percent private video surveillance? Or can just anyone view? | 2023-05-09 | I’m not a techie but I would assume your phone app to access it can be hacked by someone knowledgeable. | Mary Lynne Jarvis | 2023-05-10 |
| Que tan largo es el cable eléctrico ? | 2023-03-15 | No lo suficiente largo tendrás que usar una extensión adisional | Dayson | 2023-03-15 |
| buenas tardes quiro saver si esta camara no pierde conexión si estas lejos de casa y quiere ver la cámara? | 2022-09-26 | Pierde conexión y tarda en cargar el modo en vivo | Dayson | 2023-03-15 |
| What's the camara distance | 2023-05-18 | I put it on the mantle of the fireplace and it easily picked up about 20 feet to the edge of the next room. | Mary Lynne Jarvis | 2023-05-19 |
| Hi can this record 24/7 to the sd card and cloud ? | 2022-11-16 | cloud | Janet | 2022-11-16 |
| Electricity power by plug in or wire hardware? | 2022-09-28 | Solar power | t. mckay | 2022-09-28 |
| Electricity power by plug in or wire hardware? | 2022-09-28 | Plug in, you can get an power cable extension | Amazon Customer | 2022-09-28 |
| Why does it want my credit card info if if this is free | 2023-04-30 | I am not sure. We only used our payment information during the actual purchase of the camera. | Calandra Calton-Abdullah | 2023-05-09 |
| Do i have to buy a plan? | 2023-05-15 | No, just connect your Wifi to it and you’re good to go. | Jess | 2023-05-15 |
| Do i have to buy a plan? | 2023-05-15 | No plan, camera works great... | Redbone13 | 2023-05-15 |