| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this rotate from the app while you're watching live video? | 2022-06-28 | No | Petsam | 2022-06-28 |
| Can this rotate from the app while you're watching live video? | 2022-06-28 | No | electronics discount store | 2022-06-28 |
| Can this rotate from the app while you're watching live video? | 2022-06-28 | No, view is fixed but angle is wide so you shouldn’t have a problem | Patrick W. Forys | 2022-06-28 |
| Is this camera compatible with swnvk-875804 | 2021-08-17 | Yes | electronics discount store | 2021-08-17 |
| What is the operating temperature of the camera? | 2022-08-09 | The NHD-887MSFB cameras that come with this kit have an operating temperature of -22ºF to 131ºF / -30ºC to 55ºC. I have eight of them, one failed early when it was not that hot yet so I replaced it. After the one failure, the replacement and remaining 7 cameras have survived 122 degree days last Summer and have survived this one so far. The components of this combo are an NVR-8580 with 2TB HDD & 8 x 4K Spotlight IP Security Cameras NHD-887MSFB. | David W Studeman | 2022-08-09 |
| Is it compatible with a dvr8-4680rn? | 2022-10-24 | Yes. | electronics discount store | 2022-10-24 |
| Is it compatible with a dvr8-4680rn? | 2022-10-24 | You should just call Swann, all there camera's are very specific to the DVR/NVR model. It's a costly mistake to buy the wrong one. | RALPH CHANEY | 2022-10-24 |
| Is it compatible with a dvr8-4680rn? | 2022-10-24 | No it’s not | adrian | 2022-10-24 |
| can i connect it to my iphone? | 2022-05-09 | There’s an app you can download to view cameras remotely. | Teesh | 2022-05-09 |
| Can you have 2 separate systems monitored from 1 phone or thru the same app? | 2022-08-01 | Yes, I have 5 different locations and I use the app to view all 5 of them at the same time | Amazon Customer | 2022-08-01 |
| can i add swann wireless cameras to this system? | 2022-03-14 | No. | Mickey H. | 2022-04-25 |
| How does it power on? Previous owner left it | 2022-05-14 | The ones I bought were for my brother in-law he hard wired them all I don't all the details but they are working. Sorry this is all I know. | LG | 2022-05-15 |
| Can the original ethernet cables be replaced by higher end cat 6 ethernet cables? | 2022-03-26 | Yes. In fact your replacement cat 5 or 6 will be better quality than the supplied cables. | Amazon Customer | 2022-03-27 |
| Will this camera work with swann NVR8-8580? | 2022-07-29 | I doubt it. It seems the only cameras that work with their recorders are the ones that come with them. I have tried to replace my cameras 4 different times and every time the camera did not connect. Swann must have a scam going. I will never buy their products again. | Amazon Customer | 2022-07-29 |
| Will this camera work with swann NVR8-8580? | 2022-07-29 | Yes | Johnny H. | 2022-07-29 |
| Will this camera work with swann NVR8-8580? | 2022-07-29 | That’s the same camera system we have and it works great with it | Barb | 2022-07-30 |
| Is this a analog camera? | 2020-11-01 | Hello, Thank you for reaching out to us with your question. Yes, this is an analog camera. Please let us know how we may further assist you, Thank you. JV Swann Customer Support | Swann Communications | 2020-11-03 |
| Can you turn the lights off on some cameras in setup? Or are they all set to on all of the time with no independent on/off ability? | 2021-08-30 | Yes you can | Jag | 2021-10-17 |
| Are the videos date and time stamped? | 2023-03-05 | Yes | chuck945 | 2023-03-05 |
| Are the videos date and time stamped? | 2023-03-05 | Yes | Kenneth M | 2023-03-05 |
| Are the videos date and time stamped? | 2023-03-05 | Thanks for your question, yes, they are. LV - Swann Team | A manufacturer | 2023-03-07 |
| Does the nvr have to be hard connected to modem to be able to view cameras with the app? in other words is it wi-fi capable? | 2023-03-21 | Thank your question, this model not Wi-Fi capable, wired connection is required to view the cameras through the app. LV - Swann Team | A manufacturer | 2023-03-21 |
| Does the nvr have to be hard connected to modem to be able to view cameras with the app? in other words is it wi-fi capable? | 2023-03-21 | mine is wi go capable | dab | 2023-03-22 |
| Can the LED lights and siren feature be turned off permanently? | 2021-10-17 | Yes they can | Jag | 2021-10-17 |
| What would be a good 20' long hdmi cable to get to connect to 4k tv | 2022-08-13 | (Onn) Total Signal HDMI 2.0 4K Cable 25ft, Black | Backend Wholesale Distribution | 2022-08-13 |
| How many hard drive can this 16-ch nvr store and how many tb can each hard drive be? | 2022-08-14 | Give Swann Tech Support a call on the phone or email. Hopefully when you get the full Swann tech support experience you will look at other brands. Pretty sure you can only hook up 1 hard drive in the NVR 8580. The manual for NVR 8580 has this in FAQ's. What is the largest hard drive that I can install inside my NVR? The largest hard drive you can install is 6TB (terabyte). We recommend that you purchase a drive that is surveillance rated. | Babopp | 2022-08-15 |
| I need 100 ft cables what is recommended ethernt cables cat5e or cat6e | 2022-05-06 | cat6e should do just fine Thanks Sincerely Amazon | Backend Wholesale Distribution | 2022-05-06 |
| Can you here audio when recording | 2021-11-22 | Yes, audio is recorded as well as available when viewing live. | Amber M. | 2021-11-22 |
| Can you here audio when recording | 2021-11-22 | Yes you can hear from each individual camera | Marcus Jancewicz | 2021-11-22 |
| Can more than one family member monitor cameras at the same time? | 2022-04-05 | Yes no problem | Kenneth M | 2022-04-05 |
| Can more than one family member monitor cameras at the same time? | 2022-04-05 | Yes, it is absolutely possible. Download the app on your smartphone, tablet, and/or PC and watch your cameras from any device simultaneously. Log in on any device and live video will be available to you and anyone who has login info. | Amazon Customer | 2022-04-06 |
| Can more than one family member monitor cameras at the same time? | 2022-04-05 | As far as I know, yes. As long as they use the app. Don't know what is the maximum of people but I try on my phone and my wife phone at the same time and it work | AD | 2022-04-06 |
| Can more than one family member monitor cameras at the same time? | 2022-04-05 | Yes. You install an app on a pc or phone. | Tod Dunlap | 2022-04-06 |
| Will this camera work with an NVR8-7400 system? | 2023-04-18 | No | electronics discount store | 2023-04-18 |
| Will this camera work with an NVR8-7400 system? | 2023-04-18 | Thank you for your question. These two products are not compatible. Our NVR8-7400 model is one of our legacy products that have now been discontinued. LV - Swann Team. | A manufacturer | 2023-04-19 |
| What type of poe cable do i need to extend the reach of the camera? | 2021-12-10 | I used cat5E. | HQ | 2021-12-10 |
| Can I add a swann wireless camera to this nvr? | 2022-01-30 | The NVR does not support wireless cameras. | Amazon Customer | 2022-01-31 |
| Can I add a swann wireless camera to this nvr? | 2022-01-30 | Yes, but you will need to purchase the wireless antenna to enable that capability for the NVR. | Tramaine Washington | 2022-02-01 |
| Any subscriptions or hidden fees? | 2022-02-21 | No. App and access are free and without any further subscriptions or fees. | Amazon Customer | 2022-04-06 |
| Does this camera need to be connected to the NVR for it to work or can it be connected to any ethernet cable after set up? | 2021-04-30 | Needs to be connected to a Swann NVR | Ray | 2021-04-30 |
| Does this camera need to be connected to the NVR for it to work or can it be connected to any ethernet cable after set up? | 2021-04-30 | Swann cameras MUST be connected to a SWANN NVR, and usually only a few Swann NVRs are valid. Check with SWANN. | RALPH CHANEY | 2021-04-30 |
| Can you speak to ppl with the 2way audio on camera? | 2022-07-11 | Yes you can | Jag | 2022-07-11 |
| Can you speak to ppl with the 2way audio on camera? | 2022-07-11 | Yes | Sebolicous | 2022-07-11 |
| Does this camera work with Blue Iris? | 2021-03-18 | Whenever I have a compatibility issue with my Swann system I always call their customer care service and they will send you a listing of all their component matches | Amazon Customer | 2021-03-18 |
| Does this camera work with Blue Iris? | 2021-03-18 | Hello, Thank you for reaching out to us with your question. Swann only tests compatibility with other Swann products. We are unable to confirm if our cameras will work with third-party products. Please let us know how we may further assist you, Thank you. JV Swann Customer Support | Swann Communications | 2021-03-22 |
| Can the motion lights be disabled? | 2022-04-25 | The motion lights are off by default. You have to activate them for them to come on. At night you only have night vision unless you set the NVR up for the floods to come on with motion. You can manually turn them on and off while live viewing also. | Mickey H. | 2022-04-25 |