| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| My device is not recording video of the birds. Can you help me unserstand why. It says there is no video ans returns me to the live feed. How do i fi | 2023-04-20 | This has been a complete bust for me. The programs that activates the iPhone/ iPad does not work | Sandra White | 2023-04-20 |
| Is this camera activated by motion or by bird chirping, does it have to be a bird or will any animal activate and record event?? | 2023-01-11 | It appears to be activated by motion. I've been recorded filling the feeder, and I am not chirping when I fill the feeder! I think it will record any movement close to the feeder if the camera sensors register the movement. | 123Ruby | 2023-01-12 |
| how do I refill with seeds once it's mounted? | 2023-02-11 | There is a little door at the top that lifts up, it is very easy to refill | Laurie G. | 2023-02-11 |
| how do I refill with seeds once it's mounted? | 2023-02-11 | Carefully remove (pull up on) the blue top cover. Just ensure the tangs on each side of the top cover are free and clear of the bottom blue piece as you pull the top cover off. Once the top cover is removed, filling the food holder is done by pouring the food into the open top of the holder. When the holder is full, just reinstall the top blue cover and you are done! | 123Ruby | 2023-02-15 |
| I have a smart bird feeder model pcd001 we can add an sd card to the camera … the slot is too small for standard sd and too big for microsd ??? | 2022-12-31 | Mine came with an sd card that fit | Sheena | 2022-12-31 |
| If I don't have a fence and only brick house what pole can I buy to set it up in my yard? | 2023-03-06 | I bought some metal pipe prom lowes, cut a small piece of wood to the size of the whit piece, drilled four holes and attaché the piece of wood with zip ties; and screwed the bird feeder on the piece of wood. Very crude, but it works. | Dan | 2023-03-06 |
| If I don't have a fence and only brick house what pole can I buy to set it up in my yard? | 2023-03-06 | You can go to a bird feed store and they can help. But it can be mounted directly to a tree | Valerie | 2023-03-06 |
| If I only have a small tree brick house and need a pole where can I find one to fit what size do I need? | 2023-03-06 | The mounting bracket has 2 screw slots that are approximately 2.5 inches apart. So a 4 inch post works very well. It can be installed on a brick home if you have someone who can install some concrete anchors and use the screws that come with those. | Keith | 2023-03-07 |
| Where is the on off button? | 2023-03-10 | There is no on/off button. Just keep it charged and it works automatically. | English Teacher | 2023-03-10 |
| I’m having a problem charging the device it won’t turn on - what am I doing wrong? | 2023-03-20 | My camera will not talk to the phone nor ipad | Sandra White | 2023-03-21 |