| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do you get the Camera to take still shots at night? | 2023-05-29 | The bird feeder with camera has a motion capture function that automatically shoots and sends messages to your phone when it senses a moving object in front of you. If you want to shoot still life at night, you can turn up the PIR sensitivity will shoot. | KUAMEI | 2023-05-31 |
| Camera connected and power is on but says offline .why? | 2022-05-08 | Video could not be loaded | KUAMEI | 2022-05-09 |
| The motion sensor doesn’t seem to be working…any tips? | 2022-06-06 | Video could not be loaded | KUAMEI | 2022-06-07 |
| The motion sensor doesn’t seem to be working…any tips? | 2022-06-06 | Did you remove the protective plastic on the front of the bird feeder as well as the camera sensor and lens. Additionally try adjusting the camera sensitivity | J. D. G. | 2022-06-07 |
| The motion sensor doesn’t seem to be working…any tips? | 2022-06-06 | You need to inter the settings on the APP "Boslab", and there is a “Sensitivity” setting in the Events settings that can be increased. | Amazon Customer | 2022-06-08 |
| I have 2.4 and 5G but they are combined into 2D. Will it work? | 2022-11-29 | The smart bird camera need linked to the 2.4G. Normally when using a wireless router, it is recommended to separate 2.4G and 5G, with cell phones, computers, network boxes, smart TVs and other high traffic terminals linked to the 5G band, and smart home devices linked to the 2.4G band. | KUAMEI | 2022-11-29 |
| What is the switch to the right of the power switch and below the power level lights? | 2022-06-11 | it's AP mode connection settings.AP mode can be selected in an environment without wifi. But we are all connected in wifi mode so that we can watch the birds anytime, anywhere. | KUAMEI | 2022-06-12 |
| Is there a way to adjust the camera coloring on the blue birdhouse? The colors are drab and make my green grass look dead. | 2022-05-09 | You can set the pixel of the camera and choose HD | KUAMEI | 2022-05-10 |
| How does this attach to a wall/tree/post? How easily is the camera removed to recharge the battery? Can someone post pictures? | 2023-01-03 | Video could not be loaded | KUAMEI | 2023-01-04 |