| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do i format the SD card? I connected it to the wifi and clicked on format on the settings, but it says i have to format my sd card | 2022-10-26 | Suggests the card is not being read or is not compatible. | Air Boss | 2022-10-26 |
| Is the camera wide enough to catch someone who door dings? I have someone who lives at the apartment I do who keeps hitting my car and I want proof | 2022-06-28 | Depends entirely on where the camera is aimed. The camera has a 140 degree horizontal field of view. | Air Boss | 2022-06-28 |
| Is the camera wide enough to catch someone who door dings? I have someone who lives at the apartment I do who keeps hitting my car and I want proof | 2022-06-28 | Hello 👋 my friend. Thank you for your question! 😊 You can adjust the mounting position to achieve. All of our dashcams come with a one month no-questions-asked return and a one-year warranty, which means you can contact us, and we will do our best to help you if you have any questions or needs about the camera during use. P.S. If you need any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge. Sincerely look forward to the opportunity to serve you. Best regards. COOAU | COOAU Dash Cam | 2022-09-01 |
| Does it drain your car or aux battery if hard wired? | 2022-07-30 | Hello 👋 my friend. Thank you for your question! 😊 Please don't worry, our camera has a power protection device, when your car is low on power, the camera will stop recording and shut down. In addition, the M26 is simple in construction and uses less power. All of our dashcams come with a 1-month free return and a 1-year warranty. You can contact us, and we will do our best to help you if you have any questions or needs about the camera during use. P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge. Sincerely look forward to the opportunity to serve you. Best regards, COOAU | Amazon Customer | 2022-12-16 |
| Does it drain your car or aux battery if hard wired? | 2022-07-30 | Hello 👋 my friend. Thank you for your question! 😊 Please don't worry, our camera has a power protection device, when your car is low on power, the camera will stop recording and shut down. In addition, the M26 is simple in construction and uses less power. All of our dashcams come with a 1-month free return and a 1-year warranty. You can contact us, and we will do our best to help you if you have any questions or needs about the camera during use. P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge. Sincerely look forward to the opportunity to serve you. Best regards, COOAU | Xinyuan Wang | 2022-12-16 |
| Can i just get a replacement plastic dash mounting? | 2022-11-25 | Hello 👋 my friend, Thank you for your question! 😊 Of course! #About US All of our dashcams come with a 30-day free return and a 24-month activatable warranty, which means you can contact us, and we will do our best to help you if you have any questions or needs about the camera during use. P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge. Sincerely look forward to the opportunity to serve you. Best regards, COOAU | Amazon Customer | 2023-01-12 |
| Can i just get a replacement plastic dash mounting? | 2022-11-25 | Hello 👋 my friend, Thank you for your question! 😊 Of course! #About US All of our dashcams come with a 30-day free return and a 24-month activatable warranty, which means you can contact us, and we will do our best to help you if you have any questions or needs about the camera during use. P.S. If you require any additional accessories, please email us via the email address in the manual, and we will arrange a package for you free of charge. Sincerely look forward to the opportunity to serve you. Best regards, COOAU | Zengxing | 2023-01-12 |
| Can it be installed on the dashboard? Thanks | 2022-06-11 | Thanks for your help. No problem, I suggest you use 3M adhesive directly instead of using static stickers if you want to mount it on the dashboard. Hope to help you. | COOAU Tech | 2022-06-17 |
| Soporta una memoria de 128 GB? | 2022-06-30 | Hola 👋 amigo mío. Gracias por tu pregunta! 😊 Sí. Soportan tarjetas de memoria de 32 a 128 GB. Todas nuestras dashcams vienen con un mes de devolución sin preguntas y un año de garantía, lo que significa que puede ponerse en contacto con nosotros, y haremos todo lo posible para ayudarle si tiene alguna pregunta o necesidad sobre la cámara durante el uso. P.D. Si necesita algún accesorio adicional, envíenos un correo electrónico a través de la dirección de correo electrónico que aparece en el manual, y le prepararemos un paquete sin coste alguno. Sinceramente, esperamos tener la oportunidad de servirle. Saludos cordiales. COOAU | COOAU Dash Cam | 2022-09-01 |
| Soporta una memoria de 128 GB? | 2022-06-30 | Cómo se conecta esta cámara cuál es la app | Guevara | 2022-10-10 |
| Can i easily take this inside . i park my car on the street overnight. Have concerns as i live where there is extreme heat etc. | 2022-07-29 | Yes! Works great for me! Range is adequate. | Evy G | 2022-07-30 |
| I have a hardwired usb in my glovebox, is there an adapter with two female ends to connect this camera to the installed usb? | 2022-08-14 | There are all sorts of F-F USB adapter cables and connectors available. You could also use an extended USB-Micro-USB cable. | Air Boss | 2022-10-26 |
| Does it record voice with video? | 2022-08-04 | Yes, although it's optional. | LightBlurs | 2022-08-24 |
| How does it deal with the intense heat/temperature (110 F) in the car, and under the sunlight? | 2022-07-19 | Haven't had a problem, so I guess the answer is, it deals with the cabin heat and sunlight. | Air Boss | 2022-07-19 |