| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does your phone always need to be on that app or can you use your phone? | 2022-07-17 | Hi, friend. You could download "SANNCE" app to watch it. | SANNCE MindKoo Electrons | 2022-07-18 |
| Does your phone always need to be on that app or can you use your phone? | 2022-07-17 | No, of course not, this isn't 1997. While the camera is always "on" and recording it isn't broadcasting your signal. Log in and watch when you log out it's done. Review the footage via 5he app or threquired app compatible with your platform. | Hiroku-hiroku | 2023-01-26 |
| Can you watch 2 cameras the same time like side by side? | 2022-09-01 | Hi, friend. This camera can only be watched on the app and you can only watch 1 camera at the same time. | SANNCE MindKoo Electrons | 2022-09-02 |
| Will i be able to connect this to my sannce account that i use for my sannce wired security system, or open a new account for just these? | 2022-08-12 | Hi, friend. You could refer to the link below to do it: https://wetransfer.com/downloads/eea58a566cca8bf8b3e25bbc0574a15d20220815031320/1c46d3 | SANNCE MindKoo Electrons | 2022-08-15 |
| Does it have a rechargeable battery or does it need to be connected to electricity? | 2022-08-03 | It need to be connected to AC outlet ( electricity) all time. | minhhung56 | 2022-08-03 |
| Does it have a rechargeable battery or does it need to be connected to electricity? | 2022-08-03 | Hi, friend. This camera doesn't have a rechargeable battery. It comes with a 5V power supply. | SANNCE MindKoo Electrons | 2022-08-04 |
| Can you turn the night vision on and off? | 2023-03-27 | No, it's automatic and goes to black & white display. Full color when in normal function. These camera's work excellent. | Thomas Rohan | 2023-03-27 |
| Can you turn the night vision on and off? | 2023-03-27 | Yes, it can be turned off so that there is no reflection of the infra red lighting when videoing through a glass window. | Amazon Customer | 2023-03-27 |
| Can you turn the night vision on and off? | 2023-03-27 | Hi friend, You can turn it on or off on the night mode option from features. If you still don't know how to set it, please contact us by amazon email. We could send you the photos. | SANNCE MindKoo Electrons | 2023-03-28 |
| Can you turn the night vision on and off? | 2023-03-27 | The night vision function can be turned on or off. For the specific operation method, please contact our customer service or technical support. This is the way to service touch: 1. To get faster technical support, you may also contact us via ANNKE live chat. ANNKE live chat is available from 4:00 am-10:30 am, Monday to Friday, (Eastern Standard Time, UTC−5) on this website: https://helpchat.annke.com/live/ 2. Email Support: support@annke.com We are always here to provide 1-on-1 support to you! | Smart Home Brand Store US | 2023-03-28 |
| If you put in a SD card, how far back can you go to watch video? | 2022-08-03 | Two days | Rob Griffin | 2022-08-03 |
| If you put in a SD card, how far back can you go to watch video? | 2022-08-03 | Hi, friend. The recording time depends on the bit stream of the camera, we have not done the test. | SANNCE MindKoo Electrons | 2022-08-04 |
| Could it be set up to record when it detects an intruder/motion in my vacant house (when I'm away) and send me an alert with the video to my phone? | 2022-06-14 | Hi, friend. Yes, it could be set up to record when it detects an intruder/motion. | SANNCE MindKoo Electrons | 2022-06-15 |
| Does the camera support ceiling mounting or does it come with the bracket to be mounted? | 2022-10-06 | Hi,xa0friend.xa0 Couldxa0youxa0pleasexa0sendxa0anxa0emailxa0toxa0thexa0SANNCExa0technicalxa0supportxa0teamxa0forxa0furtherxa0help? | SANNCE MindKoo Electrons | 2022-10-09 |
| Is it 1080p or 720p | 2023-02-27 | Hi friend, It is 1080P. | SANNCE MindKoo Electrons | 2023-02-27 |
| Does this camera have a dedicated url so it can be watched from internet connection on a fire stick tv? | 2022-05-18 | If you have a cell phone you can watch from that not sure if you can download to a computer takes up to 128 gb little tiny card | Vickie Green | 2022-05-18 |
| Does this camera have a dedicated url so it can be watched from internet connection on a fire stick tv? | 2022-05-18 | Hi, friend. It can't be watched this camera on TV. You can watch it only on your phone. | SANNCE MindKoo Electrons | 2022-05-19 |