| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this allow two different portions to be dispensed? I have a 19lb dog and 40lb dog and I wasn’t sure if you could customize for each bowl. | 2023-04-22 | No, unless you mix the two different types of dog food. The hopper is filled and dispenses into two portions what is put in the reservoir. Hope that answers your question. | Hulagirl | 2023-04-22 |
| Does this allow two different portions to be dispensed? I have a 19lb dog and 40lb dog and I wasn’t sure if you could customize for each bowl. | 2023-04-22 | No, it dispenses evenly the same portions in each bowl. | Laureen | 2023-04-22 |
| Does this allow two different portions to be dispensed? I have a 19lb dog and 40lb dog and I wasn’t sure if you could customize for each bowl. | 2023-04-22 | No, there is only one setting which applies to both bowls. | LFitz | 2023-04-22 |
| Purchased less than a month ago. Been working great and all of a sudden stopped dispensing food. I've unplugged it and tried resetting it. Suggest? | 2023-03-21 | Mine never worked right. I sent it back. | Sally T | 2023-03-21 |
| What are the dimensions with the bowls attached? I want to put this on the bottom shelf of a bookcase, but I don't know if it'll fit | 2023-02-08 | 13 1/2 inxhes tall by 12 inches wide by almost 12 inches deep. | Baseballfan | 2023-02-08 |
| What are the dimensions with the bowls attached? I want to put this on the bottom shelf of a bookcase, but I don't know if it'll fit | 2023-02-08 | 13” high x 11.5 deep x 12.5 wide | Moab45 | 2023-02-09 |
| What are the dimensions with the bowls attached? I want to put this on the bottom shelf of a bookcase, but I don't know if it'll fit | 2023-02-08 | About 5-6 inch across | Marilyn futrell | 2023-02-10 |
| Why did my feeder stopped dispensing food after a year. Have power. It alerts the pets but never despenses. Please help. | 2023-05-16 | You might want to check the auger, the inside part that turns and makes the food come out. Crumbs can collect in there and prevent it from turning. | KRAFF | 2023-05-16 |
| Why did my feeder stopped dispensing food after a year. Have power. It alerts the pets but never despenses. Please help. | 2023-05-16 | Check to see if there is no food stock between the reels. It did happened to me. Also the cat or dog food shouldnt bee too big or it will not go through. The other thing is, the food dispenser provides more food in one side than the other one. | Patricia Deluna | 2023-05-16 |
| Why did my feeder stopped dispensing food after a year. Have power. It alerts the pets but never despenses. Please help. | 2023-05-16 | SOUNDS TO ME LIKE EVERYTHING IS AS IT SHOULD BE EXCEPT THE MOTOR AND OR SMALL IMPELLER MAY BE JAMMED IN SOME WAY. POSSIBLE THAT KIBBLE SIZE MAY HAVE BEEN CHANGED OR SOMETHING ELSE MAY BE PREVENTING THE PORTION DISPENSER FROM ROTATING...OTHER THAN THAT WITH EVERYTHING CHECKED AS YOU DID I DO NOT KNOW. | Robert Speaker | 2023-05-20 |
| how do i record for feeding times? | 2023-04-17 | I am not sure - the reason I returned it is because the directions were terrible and the machine spits out only 4-5 little kibbles. I set it to 4 and it didn’t work at all. | bertha deLanda | 2023-04-17 |
| Can I use this outdoors? I need an automatic feeder for an outdoor dog | 2023-01-31 | Yes, but you need to keep the food from wild animals | Penny Allen | 2023-01-31 |
| Can I use this outdoors? I need an automatic feeder for an outdoor dog | 2023-01-31 | I would be worried about the electric components if exposed to the elements. I also feel that the top where the food is would get moist or allow bugs. It does click shut but I don’t imagine it’s sturdy enough to keep out rain or critters. If it’s a covered area, I would say chances are better. | Amazon Customer | 2023-01-31 |
| Can I use this outdoors? I need an automatic feeder for an outdoor dog | 2023-01-31 | You should be able too! Instead of plugging it in, you could use batteries. I would assume it shouldn’t get wet though, so maybe as long as you cover it or put it under something that’ll protect it from rainy weather. | Ileana | 2023-01-31 |
| Can I use this outdoors? I need an automatic feeder for an outdoor dog | 2023-01-31 | considering the electronics, Id say no unless it was covered/protected from the elements. | LFitz | 2023-01-31 |
| Can I use this outdoors? I need an automatic feeder for an outdoor dog | 2023-01-31 | I doubt it would handle the weather, plus unless the dog is tiny it doesn’t dispense enough for a larger animal. | Moab45 | 2023-02-01 |
| Why does it come with different amount of food for each bowl? It should be eaven. But food comes too little for one bowl than the other bowl. Is it de | 2023-03-19 | It would be nice if it was even but it just depends on how the food fall out of the hopper on which bowl gets more food. They should be close to the same though. | Tim Jones | 2023-03-19 |
| Why does it come with different amount of food for each bowl? It should be eaven. But food comes too little for one bowl than the other bowl. Is it de | 2023-03-19 | May not be level. If the unit is level the spout may not be. Don’t try to bend the spout. I put a couple sticky pads under one end to even it out. Works. It’s not perfect science as there’s one chute for two bowls. | Moab45 | 2023-03-20 |
| Is this power cord an AC or DC supply? Need replacement power cord for my unit. | 2023-06-18 | Ac | Amazon Customer | 2023-06-18 |
| My feeder stopped dispensing food. what do i do? i lost the manual. the program is that but no food is dispensed | 2023-02-24 | Did you lose power? And did you have batteries in it? If no batteries, I think the programming would be lost if you lost power or it came unplugged. If you Google "HoneyGuardian automatic cat feeder" you will find the manual and can read it online. | KRAFF | 2023-02-24 |
| My feeder stopped dispensing food. what do i do? i lost the manual. the program is that but no food is dispensed | 2023-02-24 | Sorry, but I have no idea as I haven’t even been able to program the darn thing….. | Mia | 2023-02-26 |
| Is it possible for a cat to stick their paw in the splitter? How close is the wheel to the splitter? | 2023-03-19 | I believe there's enough distance between the wheel and the splitter. My cats, (8 of them), have never gotten their paws very far in. I've had success with this for over a year now. | Laureen | 2023-03-20 |
| Can it be used as a bird feeder with the small grained bird food? | 2023-06-02 | I am sorry, but I have no idea. I might. I still haven’t been able to program the thing….. | Mia | 2023-06-02 |
| Can it be used as a bird feeder with the small grained bird food? | 2023-06-02 | I think it would work fine when the food gets empty time up to have it Phil again | Amazon Customer | 2023-06-02 |
| Can it be used as a bird feeder with the small grained bird food? | 2023-06-02 | With how the dispecer works, I wouldn't see why bird seed would not with. Only possible issue is that it could potentially bind up the rotating mechanism inside with really small bird seed. Also, unsure how it would hold up outside, if indeed it's for outside birds. | Chris | 2023-06-02 |