| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I record video to local storage? | 2022-04-14 | Yes, the camera supports up to 128G SD card. You can add a SD card to the camera for storage. | Kittyhok | 2022-04-14 |
| Will camera record with no wifi connection? | 2022-08-10 | Not that i am aware of. Only works when wifi is connected | kbs | 2022-08-10 |
| Will camera record with no wifi connection? | 2022-08-10 | It need to be connected to wifi when first use(support 2.4ghz wifi only). If there is a SD card instered in the camera, the camera can still record videos when there is no Internet, but you will not receive the alarm notification on phone. For better experience, we suggest you get the camera connected with network. Any more questions, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-08-11 |
| Can you turn the alarm off? | 2022-04-16 | Yes, you can turn off the alarm. | Kittyhok | 2022-04-16 |
| How long will motion alarm sounds stay on after motion is detected? | 2022-05-06 | The siren alarm will stay on for about 10 seconds after motion is triggered. | Kittyhok | 2022-05-07 |
| Does it recognize cars ? | 2022-04-16 | Yes, it can recognize cars. | Kittyhok | 2022-04-18 |
| Does it cost to use this app for the camera? | 2023-03-28 | No unless you want enhanced features and longer time to keep videos | Russell | 2023-03-28 |
| Does it cost to use this app for the camera? | 2023-03-28 | No the app i use “vicohome” does not require a subscription. | kbs | 2023-03-28 |
| Does it cost to use this app for the camera? | 2023-03-28 | No it does not cost. Fantastic camera for the price ! | Beverly P. | 2023-03-29 |
| Does it cost to use this app for the camera? | 2023-03-28 | No the app is free and the camera works great | Glen Orso | 2023-03-29 |
| can we see the records on sd card with the application ? | 2022-04-15 | Yes, you can. You can playback videos stored in the SD card with the app from anywhere in the world. | Kittyhok | 2022-04-16 |
| How can I pan remotely? Can't find the directions to pan or speak into the audio. | 2022-08-17 | Video could not be loaded | Kittyhok | 2022-08-17 |
| If you lose Wifi and and have an sd card inserted to record videos, will the recorded sd videos be transferred to cloud when Wifi rerturns? | 2022-08-11 | According to their paperwork yes the SD card should continue saving to the cloud even when wifi goes out. We have not had to test that feature yet though so I cannot say it definitively works or not. | Megan Burchfield | 2022-08-11 |
| If you lose Wifi and and have an sd card inserted to record videos, will the recorded sd videos be transferred to cloud when Wifi rerturns? | 2022-08-11 | No, the recorded videos will not be transferred to cloud when Wifi rerturns. Any questions,pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-08-12 |
| Will this work with my current kitty hook security system | 2022-11-27 | The PTZ battery camera doesn't support to work with Kittyhok wireless security system. If you want the battery camera that can work with Kittyhok 2K wireless security system, you can search the asin: B09KV1XXZB on amazon. Any more questions, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-11-28 |
| Will the camera follow the motion that it detected? | 2022-05-07 | For longer battery life, the PTZ battery powered camera can't follow the motion it detected. Any more question, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-05-07 |