| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this or does it not work with an at&t specific sim card? not asking about mint or freedompop. | 2022-06-07 | Hello. Sorry that we are afraid our 4G camera is incompatible with the ATT sim card. If you want to use the ATT network, you can have a try for the sim card below. https://www.amazon.com/dp/B09FPNS815 | ReolinkDirect | 2022-06-07 |
| Can i connect these to wifi aswell as the 4g network? | 2023-05-23 | Hello, the camera doesn't support the wifi connection, and you could refer to this instruction to choose the SIM card for the camera to get the network: https://support.reolink.com/hc/en-us/articles/360012407054-How-to-Choose-SIM-Card-in-the-United-States/ | ReolinkDirect | 2023-05-26 |
| Do I need to pay for two seprate cellular plans if I want to use both cameras? | 2022-12-12 | Hello, yes. Each camera needs a SIM card to work, so you need to insert one SIM card into each camera and pay for both cellular plans. | ReolinkDirect | 2022-12-13 |
| How far is the motion sensing capabilities of the camera? | 2022-08-01 | Hello, this Cellular Security Camera Wireless Outdoor is equipped with a digital PIR sensor. Under high sensitivity, the maximum detection distance for living and moving things is 10m(33ft), while for moving vehicles is 15m(50ft). | ReolinkDirect | 2022-08-02 |
| How much data do i need on the sim card? will a prepaid 2 gb be enough? | 2023-04-23 | Hello. Under default settings, 1 GB of data can be used for continuous live streaming for 30 minutes in the mainstream (clear mode), and about 5 hours in the substream (fluent mode). Under normal usage, 2 GB of data a month should be enough. | ReolinkDirect | 2023-04-25 |
| Will these work with att and do i have to pay for a att service or just buy sim cards | 2022-04-16 | Hello, yes the cellular security camera supports ATT, here are recommended carriers you can refer to: T-mobile (prepaid data-only SIM card). Virtual sim card like Mintxa0and Freedompop(based on AT&T). the outdoor 4G camera works with a SIM card with a data plan which means you need to pay for att service. Here is an article about data consumption you can see: https://support.reolink.com/hc/en-us/articles/360008997773 | ReolinkDirect | 2022-04-19 |
| For two cameras, do i have to purchase 2 simm cards, one for each camera? will it work on the verizon network? | 2022-01-16 | Hello, yes, each camera needs one SIM card and you need to buy two. And Reolink Go does not support Version SIM card currently. For the US, we recommend a prepaid data-only SIM card from T-mobile. | ReolinkDirect | 2022-01-17 |
| Does this detect animals? | 2022-06-22 | Hello, so sorry to say that the Reolink Go Plus cannot detect animals. Please don't worry, and we will deliver your suggestion to our engineer. We will launch more Reolink cameras that support pet detection in the future. Please look forward to new products. If you still need further help, please feel free to contact us via Amazon message. Many thanks. | ReolinkDirect | 2022-06-23 |
| Hi. Will this work in Spain? Also, does it store video on a micro sd card just in case there's a loss of network connectivity? | 2022-11-28 | Hello. Yes, it can save the recording to the sd card inside even lose a network connection. However, you may need to purchase the EU version of this LTE Cellular Security camera if used in Spain. | ReolinkDirect | 2022-11-30 |
| Will this work in Mexico 🇲🇽, using Telcel network? Please let me know | 2022-05-26 | Hello, yes, this camera can work in Mexico using the Telcel Sim card. | ReolinkDirect | 2022-05-28 |