| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I tried putting this together and the mount appears to be missing something, it does not turn into the mount, what can I do ? | 2022-09-01 | There is a hexagonal nut that must be unscrewed from the mounting bracket first before the swivel can be slipped through the bracket. | Lives Among Savages | 2022-10-10 |
| The description sates, "3 days of free rolling recordings for new users." Do you have to pay to keep using it? | 2022-11-25 | Yes there is a monthly fee. | Wanderer | 2022-11-25 |
| How do i turn on 2 way audio on this camera? | 2022-04-14 | There's an option to do this in the app that is installed on your phone. It also has a little alarm feature that you can make go off remotely. | Rann | 2022-05-02 |
| How does the solar panel mount? | 2022-10-10 | Three wood screws that attach the mounting bracket to a surface. The swivel on the bracket allows you to fix the position of the panel for maximum exposure. The solar panels keep the cameras charged so you do not have to keep taking them down to charge inside. | Lives Among Savages | 2022-10-10 |
| Is it sound activated? | 2022-08-27 | No. Motion activated. | Wanderer | 2022-08-27 |
| Do i have to sign up with a subscription | 2022-05-04 | Yes | Dtu12 | 2022-05-05 |
| Anyone had a problem with a strange noice coming from the camera but only when the solar panel is plugged into it. | 2022-10-29 | No | Susan Jackson | 2022-10-29 |
| is there a film covering the lens,, or is it bumpy covering ? | 2022-10-07 | When you first remove the camera from its box, a protective plastic film has been placed over the lens that must be removed. | Lives Among Savages | 2022-10-10 |
| Can I view my cloud videos on a PC/laptop? | 2022-05-03 | Yes,through the long plus app. | Dtu12 | 2022-05-05 |
| can video be shared among others at same time? | 2022-05-15 | Yes. They can only view the videos. They have no control over anything else. | Wanderer | 2022-05-15 |
| is this product from china | 2022-07-31 | Yup | Joe Morales | 2022-09-06 |