| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this or P3 better? | 2023-03-02 | I haven’t used the P3 | David | 2023-03-10 |
| What is the IP rating for these? | 2023-06-08 | IPX5 is the rating | SurveyJunky | 2023-06-08 |
| How do I make a warranty claim? Right earbud stopped working after 3 months. | 2023-01-12 | write the company. | waddelll | 2023-01-12 |
| Is there a charging indicator? | 2023-03-09 | Yes there is a flashing light on the front bottom of the charging case. | David | 2023-03-10 |
| Is there a charging indicator? | 2023-03-09 | In the app it tells you how much life is left in the buds | Mike… | 2023-03-10 |
| Is there a charging indicator? | 2023-03-09 | Yes. The light goes out when charged | David C. | 2023-03-10 |
| Is there a charging indicator? | 2023-03-09 | Yes. There’s a light and your phone shows the percentage. These are the best earbuds. I bought two for myself- work and home. And the only ones I recommend. | Betsy tidwell | 2023-03-11 |
| Is there a charging indicator? | 2023-03-09 | Typical LED light indicator of "need charging" or "charged" | Merediths | 2023-03-11 |
| How do I make it louder? | 2023-02-26 | Click once on the right ear bud. To make the sound lower, click once on the left ear bud. | GadgetGirl | 2023-02-26 |
| How loud are these | 2023-02-10 | Loud enough. I listen to them at 70-80%. They have a volume reserve. But the volume also depends on the audio track. | Amazon Customer | 2023-02-10 |
| How loud are these | 2023-02-10 | They are plenty loud to me. I normally use them at about half their maximum volume and that's plenty for me. They have great sound at any volume I've used. | Edward N Collins | 2023-02-10 |
| How loud are these | 2023-02-10 | The sound level is adjustable to your needs | David C. | 2023-02-13 |
| Replacement ear tips? How?? | 2023-04-23 | The silicone ear tips can be removed, they are a pretty standard size most aftermarket ear tips will work with these, I switched to foam eartips to help with the noise cancellation | SurveyJunky | 2023-04-26 |
| Will this ever get the capability to have more than one device stored and connect via Bluetooth? | 2023-05-04 | I use these for both phone and TV, not at the same time. They usually connect to the last used device so you will have to turn off BT on the device last used in order to switch to the other device. | RT | 2023-05-05 |
| Answers not consistent for ear bud tip sizes. Do they come with a small size or not? And are there replacement smalls? Thanks! | 2023-03-06 | They come with one pair of each small medium and large. | Brianna Peery | 2023-03-06 |
| Answers not consistent for ear bud tip sizes. Do they come with a small size or not? And are there replacement smalls? Thanks! | 2023-03-06 | They come with medium installed plus one pair each of small and large sizes. | Tim S | 2023-03-06 |
| Answers not consistent for ear bud tip sizes. Do they come with a small size or not? And are there replacement smalls? Thanks! | 2023-03-06 | It comes with 3 replacement bud sizes - large, medium & small. I have small ears & the medium buds are comfortable. Medium buds were on the ear set when I opened the box. The ANC is very good. | Deb | 2023-03-06 |
| Answers not consistent for ear bud tip sizes. Do they come with a small size or not? And are there replacement smalls? Thanks! | 2023-03-06 | It comes with three sizes. So far , i like this product mic phone is crystal clear and i can use my earbuds whole day without charging but one earbud at a time. | Roberto… | 2023-03-10 |
| The apple airpods allow me and my wife to listen to the same ipad. will these do that? | 2023-04-05 | No | Redalert6 | 2023-04-05 |
| Does all the Samsung work from a10e to theast lne and does it work with computers too | 2023-05-31 | I can confirm it works great with Computers. I do not know about Samsung. In theory, it should work well with all Bluetooth enabled devices. | J Davis | 2023-06-01 |
| A alguien le paso que uno ya no funciona, ya los cargue pero no siguieron sin funcionar tiene 1 mes que los compre | 2023-04-12 | Es correcto o se desconecta mucho | ROBERTO CORONADO | 2023-04-13 |
| Are these the same as Soundcore note 3i? | 2023-01-15 | No | Muranomax | 2023-01-15 |
| Are these the same as Soundcore note 3i? | 2023-01-15 | I don't know sorry but they are worth the money I didn't know how to pause it but they sound good | donald simon jr. | 2023-01-17 |
| I can't find a compatible case for these. Any suggestions? | 2023-04-26 | They come with a charging case like any other set of earbuds, not sure if you meant something beyond the charging case it comes with. | SurveyJunky | 2023-04-26 |
| Are these compatible in "live listen" mode on an iphone? i want to use them as a hearing aid. | 2023-03-08 | As long your gadget has a bluetooth it should be compatible | Roberto… | 2023-03-10 |
| What's the difference between life note 3i and life p3i? | 2023-04-22 | 3pi is newest model | Amazed Customer | 2023-04-28 |
| Call quality? i have a1s that i like but the mic is not so great. thought perhaps this design with the stem would be better for making calls? | 2023-04-08 | So far it’s been great. I will say I don’t use it excessively or for business but audio coming in is clear. You can YouTube this pair and find out how it sounds going out, but no one I’ve talked to has seemed to have issues on their end. Also, the app allows you to toggle between noise cancelling, normal, and a hybrid mode. I hope this helps. | Edgar G | 2023-04-08 |
| Call quality? i have a1s that i like but the mic is not so great. thought perhaps this design with the stem would be better for making calls? | 2023-04-08 | The quality is very good much better than the 1st generation AirPods maybe even better than the 2nd. | Shantrise | 2023-04-08 |
| Call quality? i have a1s that i like but the mic is not so great. thought perhaps this design with the stem would be better for making calls? | 2023-04-08 | Call quality is really good. They can hear you loud and clear and you can hear them the same too and the notice cancellation works pretty well | Alexandros. | 2023-04-08 |
| The volume controls work well on my iphone, but they don’t work at all on my dell pc. any suggestions for volume adjustment on pcs? | 2023-04-04 | i use mine with my android phone and have not tried using with pc | kim Reidling | 2023-04-09 |
| Are these compatible with iPhone 14? | 2023-04-28 | Any compatible Bluetooth phone | Amazed Customer | 2023-04-28 |
| Is this compatible with ps5? | 2023-04-12 | If the PS5 accepts Bluetooth connection ,then it should work. You need to see what the PS5 provides in terms of connections. I am not a PS5 user, but the ear buds do work with any Bluetooth compatible device. | Amazed Customer | 2023-04-12 |
| Do i have to buy anything seperately when buying this, like batteries or sumthin?g | 2023-05-17 | The only thing you need to have is a usb charging brick which is a everyday household item. Everything else, including battery and charging cable is provided in the box. And if you don't find them, you can email their customer service representative, and they will provide the missing item. | Kazi Ashraf | 2023-05-17 |
| Do i have to buy anything seperately when buying this, like batteries or sumthin?g | 2023-05-17 | No, you don't need to buy anything | Amarachukwu… | 2023-05-17 |
| Do i have to buy anything seperately when buying this, like batteries or sumthin?g | 2023-05-17 | I didn’t purchase anything. I just paired it with my phone and that was all. The headphones come with a cable for charging | tigerlily | 2023-05-17 |
| Do i have to buy anything seperately when buying this, like batteries or sumthin?g | 2023-05-17 | The set comes with a case which is a charger as well. It has a USB cord the plugs into a charger (not a wall plug), like a phone charger. | Amazed Customer | 2023-05-17 |
| Do i have to buy anything seperately when buying this, like batteries or sumthin?g | 2023-05-17 | Nothing at all. Just have a USB type c cable for charging the case | Alexandros. | 2023-05-18 |
| When a call comes in to my iPhone it does not default to the headphones. How to fix? | 2023-04-21 | Mine wouldn’t answer either. I kept having to manually change it on the phone during the call. You’re supposed to double tap the logo on the earpiece for it to automatically answer but for some odd reason mine wouldn’t do it. | Mika S. | 2023-04-21 |
| When a call comes in to my iPhone it does not default to the headphones. How to fix? | 2023-04-21 | Make sure your bluetooth is connecting for calls and audio. It's a phone setting, not headset setting. | J. S. | 2023-04-21 |
| When a call comes in to my iPhone it does not default to the headphones. How to fix? | 2023-04-21 | Sounds like an iPhone issue. Switch to Pixel. | RT | 2023-04-23 |
| Does the case charge wirelessly on a pad that is a qi wireless charger? | 2023-04-10 | No, the case is a plug in. | Amazed Customer | 2023-04-12 |
| Can you use it with one in the case and one in you ear? And can you skip songs with the earbuds? | 2023-01-11 | Yes you can use one at a time....you can also skip and lower/raise the volume. These are great for phone calls | MTM92 | 2023-01-11 |
| Can you use it with one in the case and one in you ear? And can you skip songs with the earbuds? | 2023-01-11 | Yes and yes | Chris W. | 2023-01-12 |
| Can you use it with one in the case and one in you ear? And can you skip songs with the earbuds? | 2023-01-11 | Yes you can use only one , I do it all the time because with both in your ears you may not hear things around you. superior noise cancelling. As to skip I cannot answer that only use mine for phone calls. | waddelll | 2023-01-12 |
| what is the water resistant level IP?? | 2023-02-01 | Loud enough. I listen to them at 70-80%. They have a volume reserve. But the volume also depends on the audio track. | Amazon Customer | 2023-02-10 |
| Hello does it work with google mobile? | 2023-02-19 | Yes it works perfect with an android phone os... I have a galaxy by Samsung works great with it | Mike… | 2023-02-19 |
| puedo usar un auricular ? | 2023-03-29 | Si | Halfstreat | 2023-03-29 |
| puedo usar un auricular ? | 2023-03-29 | Pues yo si he usado uno solo y el otro lo guardo en su estuche y me ha servido | julio andres vargas mendoza (V… | 2023-03-29 |
| puedo usar un auricular ? | 2023-03-29 | Sí y funcionan perfecto. Cuando yo tomo llamadas en lugares cerrados me gusta solo usar uno y, a diferencia de todos los demás que he probado, estos funcionan perfecto así, uno a la vez. | Rogelio B. | 2023-03-30 |
| puedo usar un auricular ? | 2023-03-29 | Sí, es posible usar uno de los dos auriculares | Jorge Mora | 2023-03-30 |
| Whats the dofference between these and cheaper soundcore note 3i? | 2023-01-16 | Great sound | Julio Morales | 2023-01-16 |
| Son resistentes al agua? | 2023-04-12 | Por el momento no le podré confirmar si son o no lo son hasta el momento solo le a caído algunas leves gotas de agua de la lluvia pero nada serio y los audifonos han seguido como si nada. Pero algo si digo son excelentes audifonos y excelente calidad y potencia de audio al igual que su vida útil de carga es buena. | Diosbanis Emilio Licea Richerd… | 2023-04-12 |
| Are these compatible with mac computers and samsung galaxy tablets? | 2023-03-06 | I've used them with my Mac just fine but can't speak to the Samsung question. | GadgetGirl | 2023-03-06 |
| how is the volume during calls if using only one side? | 2023-04-09 | I use my ear buds daily. most times I only use 1 and have excellent ability talking and hearing phone calls. I highly recommend these. great deal and price!!! | kim Reidling | 2023-04-09 |
| what does it mean when they say "earbuds last for 9 hours on a single charge or 36 hours with the compact case"? | 2023-03-30 | The case charges them. When you take them out, you can wear them for 9 hours before putting them back in the case to charge. But the case will recharge 3 times without needing a charge itself. | J. S. | 2023-03-30 |
| what does it mean when they say "earbuds last for 9 hours on a single charge or 36 hours with the compact case"? | 2023-03-30 | The earbuds will hold up to 9hrs of continuous use without having to charge them. If you happen to use them for a while then put them back in the case the earbuds will last up to 2 days without having to be charged. | Solange Garcia | 2023-03-30 |
| would i be able to buy a singular ear bud since one of mine was lost? | 2023-05-25 | You can't. You can try emailing their customer support but make sure to mention that you want to BUY one earbud and not want one for free. | Kazi Ashraf | 2023-05-25 |
| would i be able to buy a singular ear bud since one of mine was lost? | 2023-05-25 | I don't think so. It comes in pairs | Amarachukwu… | 2023-05-25 |