| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does wyze support hey google | 2023-01-12 | Hello! The Wyze app is compatible with Google Assistant. | Josan A. Wyze | 2023-01-15 |
| Does wyze support hey google | 2023-01-12 | Yes, you can link the camera to Google Devices. | Maricar P. Wyze | 2023-01-16 |
| Can I use my existing online blink video storage account? | 2022-11-27 | Hello! Wyze app has a different system so this will not be possible. | Josan A. Wyze | 2022-11-27 |
| 5G compatible? | 2023-02-19 | It only works with 2.4GHz network. | Maricar P. Wyze | 2023-02-20 |
| 5G compatible? | 2023-02-19 | No, instead of having it bundled you have to split your internet so you have 2.4. I just went through this with my Verizon internet. When you look for what WiFi is available it only showed 5G so I needed to reconfigure to show both. | Teddi O | 2023-02-20 |
| Is it compatible with an iphone se? i had trouble hooking up a blink mini camera with alexa and amazon. | 2022-12-31 | Hello! The Wyze app is compatible with Android (7.0+) and iOS (14.0+) devices only. | Josan A. Wyze | 2023-01-01 |
| How is the sound quality when it's silent does it sound like static? Also how sensitive is it to sound and can you adjust that? | 2022-11-11 | It is very quiet when it is silent Yes you can adjust the sensitivity very easily | denise barnes | 2022-11-11 |
| why does it say echo show or alexa is required? | 2022-11-20 | Alexa is only required if you was to use your voice with the camera. The only thing you need to use the camera itself is wifi and the wyze app on your phone to see the video. | Marvin C | 2022-11-25 |
| Cam plus 3-month deal expired early? how do i get wyze to reinstate it? this bothers me as i already had a wyze complaint ticket closed and ghosted. | 2022-11-22 | Hello, we are sorry to hear you have not heard back from our team and would like to look into this. If you are up for it, could you please send us a message with your support ticket number so we may take a look and try to help? You may send us a message directly on here by going to the product page, tapping our name, and tapping Ask a Question. | Maricar P. Wyze | 2022-11-22 |
| If you have multiple cameras does each camera need a separate camplus subscription? | 2022-11-25 | You can self monitor your cams and use the SD card and get still pictures from the cloud after your free trial but in order to keep the cam plus you would have to subscribe and pay for each cam that you want to have the plus service | jam2x | 2022-11-25 |
| I want to use this to record out of a window at night when all lights in the house are off. What are the best settings to reduce glare? | 2022-11-11 | You can't use night vision. The ir's will just reflect. | ms09 | 2022-11-18 |
| Does it support 512gb sd card? | 2022-11-25 | The instructions don’t provide either a minimum or a maximum card capacity so therefore I would understand that yes you could use a 512Gigs card. And just to clarify it has to be a miniSD card, the device doesn’t accept any other type of cards. | Fernando M. Dolagaray | 2022-11-25 |
| Does it support 512gb sd card? | 2022-11-25 | No. I believe 128 mb is the max. It is not a continuous record. | Steve | 2022-11-25 |
| Does it support 512gb sd card? | 2022-11-25 | By the looks of it the pan V2 only supports up to a 32 gig card according to the website. I have a 64g card on my camera and it works fine. | Marvin C | 2022-11-25 |
| Does it support 512gb sd card? | 2022-11-25 | From what I could find on the Wyze website, it supports 8,16, and 32GB micro SD cards. | ck | 2022-11-25 |
| Does it support 512gb sd card? | 2022-11-25 | It can only support up to 256GB microSD card in exFAT format. | Maricar P. Wyze | 2022-11-28 |
| Do you need to plug it in to an outlet? I’m trying to put it like a ring doorbell is there a battery or way to charge it? | 2023-04-20 | Wyze Cam Pan v2 requires to be plugged into a power outlet to work. You may check the Wyze Cam Outdoor v2 or Wyze Video Doorbell Pro if you prefer to use a wireless device. | Maricar P. Wyze | 2023-04-20 |
| Do you need to plug it in to an outlet? I’m trying to put it like a ring doorbell is there a battery or way to charge it? | 2023-04-20 | no this camera does not have a internal battery or ability to have one. a external battery can be used and you can use a so;lar panel to charge it | Dean Dulaney | 2023-04-23 |