| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| None of the qr codes in instructions provide the correct app link. and "longplus" is no longer an app. how do you get the app? | 2022-08-28 | I dont know ? I returned mine because o the app did not work | Donna Piper | 2022-08-28 |
| None of the qr codes in instructions provide the correct app link. and "longplus" is no longer an app. how do you get the app? | 2022-08-28 | Must have Android sys get app at google playstore, I have android and it works fine. t | tommy | 2023-01-07 |
| Can this be used with 2g wifi | 2022-05-27 | Yes, it only works with 2.4g | Lisa 1977 | 2022-05-27 |
| Do these cameras work with the mipc app? | 2022-11-15 | Yes, it does work. | Robinette West-White | 2022-11-15 |
| Do these cameras work with the mipc app? | 2022-11-15 | No. | Linda Schacht | 2022-11-15 |
| It keeps saying wifi password error when i try to connect, but i know i have the right password. what do i do? | 2022-11-03 | Return it. Mine didn’t give me any problems when connecting! | Tyni… | 2022-11-03 |
| It keeps saying wifi password error when i try to connect, but i know i have the right password. what do i do? | 2022-11-03 | I do not know ,but there is something wrong with the app, I returned mine | Donna Piper | 2022-11-03 |
| Can this camera be mounted on the ceiling for viewing down? | 2022-11-12 | Yes you can it rotates up and down left and right if I’m not mistaken it turns full 360 | Tyni… | 2022-11-14 |
| Will this work with the camhi or camhipro app? | 2023-03-20 | Glad to answer your question! This camera only work with LongPlus APP and Vicohome APP. Any other questions, please contact Tech support via support@longplus.com. | LongPlus Direct | 2023-03-23 |
| This camera keeps going offline for no reason. I have a strong internet connection, but it will show offline for hours at a time. Is there a fix? | 2022-05-29 | I have not had this problem but I would return it for replacement. | Amazon Customer | 2022-05-31 |