| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you restrict video saving to sd card only (no cloud recording) while still connecting to internet for push alerts? | 2022-11-16 | Yes you can restrict video saving to SD card. | Jewelz | 2022-11-16 |
| Can you restrict video saving to sd card only (no cloud recording) while still connecting to internet for push alerts? | 2022-11-16 | Video could not be loaded | MZX-Tech | 2022-11-17 |
| Do these cameras record? | 2022-09-06 | I had to return mine when it rained i wouldn't be Abel to see nothing like others cameras .. and no I believe not had issues with it | THELMA CRUZ | 2022-09-06 |
| Do these cameras record? | 2022-09-06 | Yes | Maged | 2022-09-06 |
| Do these cameras record? | 2022-09-06 | Hello, the camera supports SD card and cloud storage, and the video will be recorded in the SD card (insert SD card). | MZX-Tech | 2022-09-07 |
| Is the product water resistant? | 2022-08-05 | Yes. My two cameras are mounted under the eaves of my roof and have been working fine. | Robert Walker | 2022-08-05 |
| Is the product water resistant? | 2022-08-05 | I guess so it is installed outside exposed to different weather factors and working well, sometimes you may in need to clean it with a piece of wet soft towel | Maged | 2022-08-05 |
| Is the product water resistant? | 2022-08-05 | The security camera supports IP65 waterproof to meet your outdoor surveillance needs. | MZX-Tech | 2022-08-09 |
| Is the product water resistant? | 2022-08-05 | I have 11 of these that I bout over the summer. We got our first rain and 3 of them went out. No warranty.... | Don | 2022-08-24 |
| SIM card mi cámara de seguridad no trae la Targeta es asi o no me la enviaron | 2023-03-18 | No viene con la sim. | Alejandro cordero | 2023-03-19 |
| Is this camera compatible with a starlink router? (reason for asking is I have a garage door opener that isn't) | 2022-08-10 | Hello. This camera only supports 2.4GHz WIFI, not 5 GHz WIFI. Please check if your router network is 2.4GHz WIFI. | MZX-Tech | 2022-08-15 |
| I want motion detection to record video to my sd card, not a photo. how do i do that? | 2022-08-08 | Hello. The security camera supports SD cards up to 128GB, please check if your SD card is suitable for the camera. | MZX-Tech | 2022-08-09 |
| How to connect the Solar security camera? | 2022-11-16 | Fasten to a wall with provided screws and connect to phone with the app and WiFi. | Pappy | 2022-11-16 |
| How to connect the Solar security camera? | 2022-11-16 | Fasten to a wall with provided screws and connect to phone with the app and WiFi. | Brian… | 2022-11-16 |
| How to connect the Solar security camera? | 2022-11-16 | You must put camera next to your modem first download app. When you try to connect the confirmation will be on spam. It's really easy just be patient. It's really a great product it works great | james lopez | 2022-11-16 |
| How to connect the Solar security camera? | 2022-11-16 | Dear friend, Hello, thank you for your inquiry. 1. Make sure the camera has been powered on（If the device sleeps. Please click to wake up） 2. “add the device” on the Cloudedge app. 3. Reset the device. (long press the reset for 5s, and you will listen to the sound “boogu” and wait for the indicator light to turn to red.) 4. The camera only supports 2.4GHZ WiFi, please ensure the WiFi signal strength is more than75%, and the password is right. 5. Put the QR code in front of the camera lens about 15cm. The device lens is aimed at the QR code on the phone screen at a distance of 15cm. After the camera makes a sound, connect it .(help@jeebervip.com) | MZX-Tech | 2022-11-17 |
| where can I get a instruction manual for this Jeeber camera? | 2022-08-29 | The instruction manual should be in the box. | maryland | 2022-08-29 |
| where can I get a instruction manual for this Jeeber camera? | 2022-08-29 | Hello, the box contains the product instruction manual, which can solve most of your questions. I wish you a happy life. | MZX-Tech | 2022-08-30 |
| where can I get a instruction manual for this Jeeber camera? | 2022-08-29 | From the application there is a description | Maged | 2022-08-30 |
| Is there a detailed introduction to this security camera? | 2022-11-16 | No there isn't. Lot's of problems with this camera. So don't waste your money like i did. | Johne | 2022-11-16 |
| Is there a detailed introduction to this security camera? | 2022-11-16 | Video could not be loaded | MZX-Tech | 2022-11-17 |
| Can I connect this camera to my computer? If so, can I connect multiple computers, and record all at once? | 2022-09-06 | I’m not sure. I only mine use with phone or tablet. | Pappy | 2022-11-16 |
| Can I connect this camera to my computer? If so, can I connect multiple computers, and record all at once? | 2022-09-06 | I’m not sure. I only mine use with phone or tablet. | Brian… | 2022-11-16 |
| Can the cable be replaced by a longer cable, e.g. 5 ft? | 2022-12-08 | I'm pretty sure. I don't see a problem with it | james lopez | 2022-12-08 |
| Can the cable be replaced by a longer cable, e.g. 5 ft? | 2022-12-08 | If you can find a connector you could do that and then make sure it’s waterproof with waterproof tape. That’s what I have to do. Connect 2 cords. | Brian… | 2022-12-08 |
| Can the cable be replaced by a longer cable, e.g. 5 ft? | 2022-12-08 | I guess so, if you ment the cable bet solar and the camera | Maged | 2022-12-08 |
| Can the cable be replaced by a longer cable, e.g. 5 ft? | 2022-12-08 | Dear friend, Hi, thanks for your inquiry. You just need to replace the cable with usb interface.The cable needs to be adapted to 220v.(help@jeebervip.com) | CXB-TECH US | 2022-12-08 |
| Can the cable be replaced by a longer cable, e.g. 5 ft? | 2022-12-08 | If you can find a connector you could do that and then make sure it’s waterproof with waterproof tape. That’s what I have to do. Connect 2 cords. | Pappy | 2022-12-08 |