| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is the camera waterproof? | 2023-01-28 | I have mine outside and it works great. | Sadeq | 2023-01-28 |
| Is the camera waterproof? | 2023-01-28 | Its says it is in the description mine is on my deck exposed to the weather and works | Melody1005… | 2023-01-28 |
| Is the camera waterproof? | 2023-01-28 | The camera is outside on my front porch but it is under the roof. It operates fine outside all four seasons in Michigan. No issues. | DanO | 2023-01-28 |
| Is the camera waterproof? | 2023-01-28 | Nope the. I. Got wet from rain that's because it was under the porch ceiling and it still burned out | robert thompson | 2023-01-29 |
| Can this product be used with a wirless security recorder | 2023-02-27 | No | EVERSECU | 2023-02-28 |
| how many hrs of video can be recorded on a 128 GB SD card? | 2022-11-13 | Mine has 64GB and around 1 week is being recorded continuously. | Joms | 2022-11-13 |
| Can you buy a longer Power cord for this camera? | 2023-02-09 | Yes you can , these cams are absolutely the best I have bought they are very easy to use and they are very reliable for the job | luis marcial perez | 2023-02-09 |
| Can you buy a longer Power cord for this camera? | 2023-02-09 | Yes | Snow | 2023-02-09 |
| Can you buy a longer Power cord for this camera? | 2023-02-09 | It's got a standard 12v to 110v adapter that it comes with. You COULD buy an extension cord. | Sadeq | 2023-02-10 |
| Can you buy a longer Power cord for this camera? | 2023-02-09 | Bought this product a year ago and can't get it to connect to wifi. Seller not good with customer service | King.of.Queens | 2023-02-16 |
| Can you use a 256 sd card | 2023-01-11 | Yes. I currently use 256 Micro SD Card | TONY | 2023-01-11 |
| Can you use a 256 sd card | 2023-01-11 | yes | me | 2023-01-11 |
| Can you use a 256 sd card | 2023-01-11 | No, Max 128g TF Card | EVERSECU | 2023-01-12 |
| My old light was wired in, I do not have an outlet, how do I resolve? | 2023-03-22 | Oh this is a bummer, this light here is 12V and the way I resolved it was to run an extension cord through the soffett and into the attic where I have a 115V box and I plug extension cord there and plug the transformer into the extension and I'm in buisness. If you have a light in your attic you can get a screw in adapter to handle the extension cord. If you don't have that, and your access is through the trap door in the garage then you can plug it into a 115v outlet in the garage. The only other way out of this is to get the solar panel camera device thats exactly what this one is. You really don't want the battery one because that means changing batteries once a month. I hope this gives you some insight. Shon | Shon Goldsby | 2023-03-22 |
| Will not stream | 2023-01-16 | reset the camera, unplug for 5 minutes , if that dont work reload the app on you phone | Darrin Robinson | 2023-01-16 |
| is a sd card required for the camera to work or will it work without the sd? | 2022-11-15 | It will work without sd card. It also stores pictures and videos on the app. | Darrin Robinson | 2022-11-16 |
| Do you have a camera that is hard wired to 120v? | 2022-11-15 | I have the power supply that is hard wired to 120v | johnd3000 | 2023-01-09 |
| Can this be used with eversecu 4ch smart wireless security camera system? | 2023-03-05 | I have two cameras that run with our Alexa Echo Show all together. I hope that helps with your question. | Mother Mela René… | 2023-03-05 |
| Can this be used with eversecu 4ch smart wireless security camera system? | 2023-03-05 | Nope | EVERSECU | 2023-03-07 |
| What is the operational tempures for this camera? | 2023-01-28 | They are excellent | luis marcial perez | 2023-01-30 |
| Will this work with the YCC365 plus app? | 2023-02-14 | I’m not sure, I use the Tuya Smart app from Apple without any issues. | Maxxer21 | 2023-02-14 |
| Will this work with the YCC365 plus app? | 2023-02-14 | No, the app is Tuya smart. | EVERSECU | 2023-02-14 |
| Is echo show required, or can i just use my iphone? | 2022-11-13 | You can use your phone with the TuyaSmart App | Sadeq | 2023-01-09 |
| Are the flood lights adjustable? | 2023-01-09 | Nope they do not move on the white model but they do on the black model. | Sadeq | 2023-01-09 |
| Are the flood lights adjustable? | 2023-01-09 | you can spin them lights up and down. The Intenity of the ligh is not adjustable | johnd3000 | 2023-01-09 |
| How many lumans do the lights have? | 2023-01-17 | Very bright I would say | luis marcial perez | 2023-02-09 |