| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I connect 2 device iphone and Android? Would they work simultaneously | 2023-02-28 | The short answer is: Yes | RWinAZ | 2023-02-28 |
| Can I connect 2 device iphone and Android? Would they work simultaneously | 2023-02-28 | I gave these as a gift, so I don't know. | Amazon Customer | 2023-02-28 |
| Is there an iso app? please don't tell me about android. | 2023-04-02 | No Idea, but why don't you just check? | Dan I. | 2023-04-02 |
| Is there an iso app? please don't tell me about android. | 2023-04-02 | There an iOS app, I’m currently using it, and it’s working well with the controls for me. Search soundcore on AppStore | A | 2023-04-02 |
| Is there an iso app? please don't tell me about android. | 2023-04-02 | Yes I use the headphones on my iphone and my Samsung smart tv and have the Soundcore app on my phone. | Lori Galloway | 2023-04-02 |
| How well do these isolate you from conversation or noise while in normal mode (without using anc)? does the eq in the app work when in normal mode? | 2023-03-10 | I guess that would depend on the fit but for me it blocks out noise just fine without ANC turned on. The EQ works in all modes so that's not an issue. For Android you can use an app like Wavelet to get even more turning options than just an EQ. | Gene | 2023-03-12 |
| Can I skip songs without an app with these? Like a button? Touch sensor? | 2023-04-22 | Yes, there is a button to skip to the next song | Gary Van | 2023-04-22 |
| Can I skip songs without an app with these? Like a button? Touch sensor? | 2023-04-22 | Yes, pressing and holding the up or down volume buttons will skip or rewind the song | ETC | 2023-04-23 |
| Is there a way to keep them from disconnecting from my Apple phone while I'm listening to music? It's been doing that this month. | 2023-04-21 | You can try to have your iPhone "forget" the Q35's and go through the adding it into your phone again to see if that helps. | bob falcone | 2023-04-21 |
| Is there a way to keep them from disconnecting from my Apple phone while I'm listening to music? It's been doing that this month. | 2023-04-21 | These headphones allow multiple connections simultaneously. The switch is on the headset, to swap between devices. Are you inadvertently touching the switch which would cause them to lose connection to your iPhone? If so, touching the switch again, should reconnect to your phone. If it's not this, I can't help. Good luck. | Regina Ann | 2023-04-21 |
| Does this headset work well with discord? | 2023-06-03 | I use it with discord and it works very well. | drummagick | 2023-06-03 |
| Can you turn off the auto pause feature in the app? | 2023-03-15 | I'm not sure, what I am sure if is, these work very well compared to many other, very long battery time, no feed back, great reception. Always ask if u want to connect, when u turn on tv. Very happy! | Dan I. | 2023-03-15 |
| Can you turn off the auto pause feature in the app? | 2023-03-15 | No | LJRinLewesDE | 2023-03-17 |
| Si los conecto por 3.5mm sigue funcionando el microfono? | 2023-01-08 | Funciona bien tanto en conector como en Bluetooth | Kindle Customer | 2023-01-08 |
| Si los conecto por 3.5mm sigue funcionando el microfono? | 2023-01-08 | El cable que trae para 3.5, tiene micrófono integrado | Manuel J. | 2023-01-08 |
| Si los conecto por 3.5mm sigue funcionando el microfono? | 2023-01-08 | si, lo puedes conectar con cable de 3.5 mm, de hecho trae su cable con micrófono en 3.5, | Amazon Customer | 2023-01-08 |
| Si los conecto por 3.5mm sigue funcionando el microfono? | 2023-01-08 | Video could not be loaded | Carlos cortes | 2023-01-08 |
| Si los conecto por 3.5mm sigue funcionando el microfono? | 2023-01-08 | si, lo puedes conectar con cable de 3.5 mm, de hecho trae su cable con micrófono en 3.5, | 007 | 2023-01-08 |
| can you charge the q35 while wearing? | 2023-05-30 | Not possible . | Russ Bartone | 2023-05-30 |
| can you charge the q35 while wearing? | 2023-05-30 | No. As soon as you plug in the charger it turns off. | Jason Minier | 2023-06-03 |
| Can I connect iphone and android phone at the same time? | 2023-02-26 | No only one at a time | Ralph Marchesano | 2023-02-26 |
| How many devices can you connect with these headphones? | 2023-02-26 | You can connect to two devices, but only one can stream to it at a time. If device A is playing and you start something on Device B, it pauses A and plays B. | Tech-Father | 2023-02-26 |
| How many devices can you connect with these headphones? | 2023-02-26 | I have connected 2 iPhones | Gustavo | 2023-02-27 |
| How many devices can you connect with these headphones? | 2023-02-26 | I have mine connected to multiple devices. It automatically connects to the last device used with them once turned one or whichever device has Bluetooth turned on that you have previously connected to. | Erica Larkin | 2023-02-28 |
| will these block out loud tv ? will these work for pc win 10? | 2023-02-26 | They work with anything that has bluetooth or a 3.5mm plug for wired connections. If you turn them up loud enough they can block out anything. With the noise canceling on and no audio on, it will quiet it down. I love them for flights to sleep. It blocks out talking and most of the engine sounds | SR | 2023-02-26 |
| Does this set provide the same capabilities whether bluetooth or wired? | 2022-12-29 | Yes | Don Birmingham | 2022-12-29 |
| Does this set provide the same capabilities whether bluetooth or wired? | 2022-12-29 | Yes | Brooster | 2022-12-29 |
| Does this set provide the same capabilities whether bluetooth or wired? | 2022-12-29 | Well, I think so.as I tried all features. They worked also with wired. | Elie Kallassy | 2022-12-29 |
| Does this set provide the same capabilities whether bluetooth or wired? | 2022-12-29 | Yes the Bluetooth or wire is for the audio signal in. The difference is you can still use wired without battery power. You wont be able to use noise canceling without power though | SR | 2022-12-29 |
| How well do they isolate you from noise or conversation in normal mode (without using the anc)? does the eq in the app work in normal mode? | 2023-03-10 | Wife uses them and I yelled at her 10' away and she paid me no mind. I did try equalizer using app and it worked. She took them off her ears and gave them to me and they were not playing and I told her so. She said you have to put them on your head and yes they worked great. She loves the Q35 and I am impressed. Buy them. | Stoney Autry | 2023-03-10 |
| How well do they isolate you from noise or conversation in normal mode (without using the anc)? does the eq in the app work in normal mode? | 2023-03-10 | They do isolate a bit it depends on how loud the audio is. If I have the audio all the way down I can have a conversation. If I have the audio up halfway or more I can't hear a thing anyone is saying. | MrMalicious | 2023-03-10 |
| Does noise-cancelling work when using the provided AUX wired cord to connect to airplane's entertainment system? | 2022-12-05 | Yes, it does. It also works on the Space Q45's. I have had both on separate flights. | Kevin S. | 2022-12-05 |
| Does noise-cancelling work when using the provided AUX wired cord to connect to airplane's entertainment system? | 2022-12-05 | Yes it does. | Thomas Plummer | 2022-12-05 |
| Does noise-cancelling work when using the provided AUX wired cord to connect to airplane's entertainment system? | 2022-12-05 | Yes | Bugsy | 2022-12-05 |
| Is there a headphone made for use with a Smart TV? | 2023-01-16 | Works great with my Samsung QLED after making two settings adjustments. | Kathy P. | 2023-01-16 |
| Is there a headphone made for use with a Smart TV? | 2023-01-16 | Yes, I use it with my Smart TV.. just make sure you can connect with Bluetooth | The Maintenance Man | 2023-01-16 |
| Can you use headset to change songs? | 2022-12-01 | Yes | Sarah Cooper | 2022-12-09 |
| Can you use headset to change songs? | 2022-12-01 | Yes | Nicole P | 2022-12-14 |
| Does it drain battery when you use it in normal wired mode while having custom EQ enabled by power on/off button on the headset? | 2022-12-08 | Any feature you use beyond audio line is going to require power - but likely will be a slow drain. Honestly might as well use the wireless feature - its good for 2 solid days of use. (I Use mine an average of 20 hours a day as it is) | Kage Goomba | 2022-12-08 |
| Does it drain battery when you use it in normal wired mode while having custom EQ enabled by power on/off button on the headset? | 2022-12-08 | I'm not sure but tbh there is no need to worry about battery life.... I can wear there for 2 12 hour shifts and a few hours after work before charging them. Had them for about 2 months now so the batteries are not fresh either. | Gordon | 2022-12-08 |
| How is this compare to airpod earbud? | 2023-04-21 | Uhm, kind of comparing a car with a bike but if the question goes around sound quality, you may find it similar. However when you consider all things together, I definitely recommend this headphone. | The Benitez family 🙈 | 2023-04-21 |
| How is this compare to airpod earbud? | 2023-04-21 | The Q35 has incredibly deep base. I keep the base frequency at its lowest level. The sound quality of the Q35 is much better then the Airpod's. Airpod's are easier to travel with, and you can use just one at a time if you prefer. | BigVint | 2023-04-21 |
| How is this compare to airpod earbud? | 2023-04-21 | It sounds better but you expect that for an over ear vs buds. They're for two different purposes. These are for chilling and listening to music you wouldn't want to work out in them | MrMalicious | 2023-04-21 |
| Does it drain battery when you use it in wired normal mode while having custom EQ enabled by power on/off button on headset? | 2022-12-08 | I used them on my Jet Blue flight wired in to the screen and I did not notice any difference in battery usage. They lasted me all day and then some. Battery life is honestly pretty darn good on these headphones. | Sarah Cooper | 2022-12-09 |
| is there a replacement jack I can buy if I lost the original? | 2023-06-21 | All that is needed to charge your headphones is a USB-C to USB cable and a USB receiver to 110v wall plug. These are available on Amazon, Walmart, and possibly other stores that sell phone charger cables. | Larry Mitchum | 2023-06-21 |
| Does the eq work in normal mode? | 2023-03-11 | Yes, In all modes, Normal, nc, and transparency | ETC | 2023-03-11 |
| Is this compatible with any Apple product? | 2023-03-11 | Any bluetooth equipped device. | Brooster | 2023-03-12 |
| Is this compatible with any Apple product? | 2023-03-11 | Yes, it's standard Bluetooth all should work with no issues. There should be a Soundcore app on the Apple store to control the functions. | Gene | 2023-03-12 |
| Is this compatible with any Apple product? | 2023-03-11 | Yup, it's just a Bluetooth headphone after all. There's also an aux port if you have a lighting to aux adapter if you want to use plug it in. | Andly K. | 2023-03-14 |
| How can I eliminate notification interruptions to music? | 2023-05-18 | That depends on your phone and not the headphones. On Samsung phones you definitely can bit not sure about other ones. You can probably mute notifications but it varies with each manufacturer. | Gene | 2023-05-18 |
| How can I eliminate notification interruptions to music? | 2023-05-18 | Turn your notifications sound completely silent. Even vibrations. Because when it vibrates it'll still stop the music. I also make sure my headphones are only connected for audio and not calls also so when I get phone calls it doesn't stop the music. (I don't like to use headphones for calls) | MrMalicious | 2023-05-18 |
| How can I eliminate notification interruptions to music? | 2023-05-18 | Go to settings on your device or I-phone and block notifications. | Russ Bartone | 2023-05-18 |
| How can I eliminate notification interruptions to music? | 2023-05-18 | Put your notifications to silent. Also put your ringer volumn to vibrate. | Paul Hager | 2023-05-19 |
| Do they fit your ears? | 2023-03-16 | They fit perfect I don't have large ears just regular size but there is a lot of room covers the whole ears and the sound is awesome | rayzer | 2023-03-16 |
| Do they fit your ears? | 2023-03-16 | Yes, they fit my ears and are comfortable for several hours. However, this doesn’t mean they will fit your ears. | Noel Marin | 2023-03-16 |
| Do they fit your ears? | 2023-03-16 | My daughter-in-law said she loves the and said nothing about the fit. I have to assume from that, that they do fit. I hope this helps . I know they flew out to New Jersey from CA and that is when she used them. | pamela harrison | 2023-03-21 |
| Can you adjust the headphone volume while the 3.5mm jack is connected? | 2023-06-09 | Not the through the headphone controls at least when using a standard trs cable. I don't have a trrs to see if that works. | Tech-Father | 2023-06-10 |
| Can you adjust the headphone volume while the 3.5mm jack is connected? | 2023-06-09 | Yes, by using the volume control on the device the headphones are plugged into. The volume controls on the headphones themselves do not work when the 3.5 jack is engaged, the headphone volume only works with Bluetooth. | Amazon Customer | 2023-06-10 |
| How many anc switches on it & is it simple to use anker q35? | 2023-02-25 | simple to use, just a switch it on/off. if you google anc switch soundcore q35 they have how to videos | SR | 2023-02-26 |
| How many anc switchez are thee is simple to use anker q35? | 2023-02-25 | These were a gift, so I haven't personally used them. So, no. | Amazon Customer | 2023-02-28 |
| Will the anker 35mm premium auxiliary audio cable aux work with my soundcore q35 headphones and then plug into my 2017 13" macbook pro with touchbar? | 2023-03-25 | no idea, only have windows | Dan I. | 2023-04-02 |
| Can use the anker life q35 for the ps5. | 2023-05-15 | They're standard Bluetooth so you should be able to use them with any BT compatible devices. | Gene | 2023-05-18 |
| My audio is super choppy. My phone is the oneplus 9. Why is this happening? | 2023-04-04 | Try to reset your app and reconnect Bluetooth | rayzer | 2023-04-04 |
| Can i use the anker 3.5mm auxiliary audio cable aux with my soundcore q35 headphones? | 2023-03-25 | I would think so but if you cannot, it comes with one. | John Rigsby | 2023-03-25 |
| Can i use the anker 3.5mm auxiliary audio cable aux with my soundcore q35 headphones? | 2023-03-25 | Not positive. But, I think it may need ok. But, you still get a aux cord. | LJRinLewesDE | 2023-03-25 |
| Can i use the anker 3.5mm auxiliary audio cable aux with my soundcore q35 headphones? | 2023-03-25 | Yes | Tech-Father | 2023-03-26 |
| Can i connect two devices iphone and android? They work simultaneously. | 2023-02-26 | Anker Life Q35 works well with iPhone. I haven’t tried it with Android phone, but I think it should work. Sound quality is excellent, but I expected the battery would last longer. | Stingray | 2023-02-26 |
| Se conectan bien con pc windows y mac? | 2023-01-08 | Se conectan bien pero recomiendo ecualizarlos previamente desde la aplicación para dispositivos moviles | JELER PIRAGAUTA | 2023-01-08 |
| Se conectan bien con pc windows y mac? | 2023-01-08 | Funcionan muy bien con todos los dispositivos | José Morales | 2023-01-08 |
| Se conectan bien con pc windows y mac? | 2023-01-08 | Se conectan peefectamente. Tanto en windows, mac y lunix, en Android tambien funcionan perfecto | Kindle Customer | 2023-01-08 |
| Se conectan bien con pc windows y mac? | 2023-01-08 | muy bien a windows 10, 11. No lo he usado en mac pero ok con linux | Andres Barrera | 2023-01-09 |
| I have difficulty finding headphones that are comfortable, would these work with my large head? | 2022-12-14 | They seem very accommodating. The earpieces are adjustable and comfortable, and the band extends and is also very flexible. My head is on the large side too, and I can wear these for hours on end without my ears getting sore or getting a headache from the pressure. | Leilani | 2022-12-14 |
| I have difficulty finding headphones that are comfortable, would these work with my large head? | 2022-12-14 | Shouldn't be a problem. These are great sounding headphones. You cant go wrong with soundcore! You can always send back if you dont like the fit as you need them to. | SR | 2022-12-14 |