| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you turn off the night vision or at least tell me there are no lights that come on the camera when night vision comes on? | 2023-01-27 | Yes it glows red when the nitevision is on | Rudolph Neely | 2023-01-27 |
| Can you turn off the night vision or at least tell me there are no lights that come on the camera when night vision comes on? | 2023-01-27 | I got these for my daughter,but I can check. We kept everything on though | Amazon Customer | 2023-01-27 |
| Is this a stationary camera or can it move with app? | 2023-01-16 | Stationary | Mr Benz C250 1.8L | 2023-01-16 |
| Is this a stationary camera or can it move with app? | 2023-01-16 | Stationary mount. You can adjust, but stationary | King, J&J | 2023-01-16 |
| Is this a stationary camera or can it move with app? | 2023-01-16 | The 2 I bought one of them the wiring inside came off so it doesn't work unless I can get it re welded back on . Not , afe well at all | Claudia McCune | 2023-01-17 |
| Does the camera move directions through app? | 2023-01-16 | No | King, J&J | 2023-01-16 |
| Que Aplicación puedes usar para conectar la cámara? | 2022-11-28 | Meshere se llama la aplicacion | Crystian | 2022-11-28 |
| Que Aplicación puedes usar para conectar la cámara? | 2022-11-28 | Cuando recibes la cámara también recibes unndocumento que te indica cómo conectarles tienes que seguir los pasos del manual que trae y se conectan rápidamente y ma aplicación se llama ( meShare) | Jorge Luis Ros Diego | 2022-11-28 |
| How do you turn on sound on these? I can't figure it out. | 2022-12-23 | There is no audio on these ....even though it clearly shows the speaker function in the app. I had tried for weeks and tech support told me they do not have audio. | Pamela J Seeley | 2022-12-23 |
| How do you turn on sound on these? I can't figure it out. | 2022-12-23 | Sorry, this camera does not support two way audio | ShouShi Trading | 2022-12-26 |
| Operating temps in cold weather | 2022-12-03 | I can't answer the question because I returned the cameras. They wouldn't work in the place I wanted them. Sorry. | Linda | 2022-12-03 |
| Can the camera connect to 5g wifi? | 2023-01-15 | That is what mine is connected through | Dana L Cain | 2023-01-15 |
| Do they work on snonet system? | 2022-11-12 | Sorry,no, the App for this camera is meshare | ShouShi Trading | 2022-12-07 |
| Does this camera support real time streaming protocol? this allows me to pull the camera stream to a nvr that i own. | 2022-12-07 | Sorry, this camera does not support NVR | ShouShi Trading | 2022-12-07 |
| What is the wire for? It says wireless but I clearly see a wire | 2022-12-02 | You do have to plug in to get it to turn on. It hooks up to your internet to work as other cameras. After following directions. Keep the scan bar in the box just in case you may need to use again. We did once after a power outage for a long time. | coachmama | 2022-12-02 |
| What is the wire for? It says wireless but I clearly see a wire | 2022-12-02 | It is for the power to the camera. The camera is wireless that it don’t have wires running to a recording/ monitoring device | Hazard | 2022-12-02 |
| What is the wire for? It says wireless but I clearly see a wire | 2022-12-02 | The wire is for110v power. A 5 ft cord with a power adapter plug. The video signal is wireless. | G E Anderson | 2022-12-02 |
| It doesn’t seem compatible with my existing me share app even though the description says it is. Has there been any changes? | 2023-02-01 | I advise you to return it and get a new one tell them it doesn’t work. | Mohammad Ranginwala | 2023-02-02 |
| I don't want to pay for any subscription. Can this camera be setup to record locally? | 2022-11-26 | It records in short segments if you want it to record for a long period of time you have to buy a subscription | Hazard | 2022-12-02 |
| The meshare up says the cameras are not compatible help please? | 2023-04-14 | Point your phone at the security camera that's how you add it | Rudolph Neely | 2023-04-14 |