| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | The only way to reduce the alerts is to set your parameters on your alerts. I believe there’s 3 options, general detection zone, a line being crossed and detection path. For cars I’d suggest the path option. Note there’s options to break down the capability of alerts but it requires setting up 3rd party software platforms | Cody Rose | 2023-04-16 |
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | It good | Maroeun | 2023-04-16 |
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | you need to play around with the settings and move the range and also choose the option for person and vehicle on the app but it wont stop the other alarms. You can however change the opt out for notifications | Tinkerbell | 2023-04-16 |
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | No, this camera can not discriminate the signals from each other. I ended up smutting off the alarm function to avoid annoying notifications from wind, bugs, rain etc. If you want to have a real security camera, you may want to check middle to high-end cameras with AI capability. | Jim | 2023-04-16 |
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | I can tell you how I have mine set and I only get human alarms. I first set my specific detection area and toggled “Indicator On/Off” to the ON position in settings. | Crypticmood | 2023-04-16 |
| How do I get only person and vehicle alarms instead of general motion alarms? I get far too many alarms and never gotten a person or vehicle alarm | 2023-04-16 | Eddie, I wish I knew, we also have many nuisance alarms. I have learned to fast forward through the “ false “ alarms at 8x the speed, then, If there something I want to see I will stop it and rewatch that particular video. Good luck. | Joey | 2023-04-16 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | funcionan sin dvr pero debes ponerle tarjeta de memoria | Jenn Wever | 2023-01-11 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | Funcionan individualmente grabando a una microsd o a la nube... soy muy fáciles de instalar y configurar. solo requieren conexion permanente a la corriente eléctrica, tienen incluido un transformador de 110/230v a 12v para la alimentación. Requiere una conexión wifi estable. NO recomiendo al vendedor " TechGadgets Inc. " | Diego Fleitas | 2023-01-11 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | Se descarga app ezviz y puedes ver en tu celular o laptop | Fabricio Merizalde | 2023-01-11 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | Sin dvr y con micro sd | Erik Johannes Chaparro Bautist… | 2023-01-11 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | las cámaras son completamente inalámbricas, no requieren de dvr, solo hay que descargar el programa y hacer la vinculación por código qr. | JAIME JAVIER ECHEVERRI | 2023-01-11 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | Yo no tengo dvr y funciona | Amazon Customer | 2023-01-12 |
| Hay que tenerlas conectadas a un dvr o funcionan sin dvr? | 2023-01-11 | No hace falta dvr | Elsa Tovar | 2023-01-12 |
| Esta camara gira ? | 2023-04-21 | Gira si tu la mueves pero por el app no, es estatica | Elsa Tovar | 2023-04-21 |
| Esta camara gira ? | 2023-04-21 | esta no es una cámara robótica, no gira pero dependiendo de como se ubique tiene un amplio rango de visión. | JAIME JAVIER ECHEVERRI | 2023-04-21 |
| Esta camara gira ? | 2023-04-21 | sola no, pero si la puedes girar para donde gustes | Jenn Wever | 2023-04-21 |
| Esta camara gira ? | 2023-04-21 | Esta cámara no tiene movilidad. | Andres Camilo | 2023-04-21 |
| Esta camara gira ? | 2023-04-21 | No, esta cámara es de lente fijo, para un ángulo focal determinado, EZVIZ tienen otros equipos para interior y exterior con características PTZ los culés pueden girar y realizar zoom. | OSQUI | 2023-04-24 |
| Could you provide a picture with the power plug adapter? Is it 110 V or 220 V? | 2023-03-26 | Some adapters are capable to manage both voltages however, I'm using my cameras on 110 V. | Ivan Mejia | 2023-03-27 |
| Could you provide a picture with the power plug adapter? Is it 110 V or 220 V? | 2023-03-26 | It’s a standard 110V plug for the U.S. | Inscents41 | 2023-03-27 |
| I really dont understand the differences between c3wn, c3n, and c3w, some one knows? there are very similar. | 2023-01-04 | price and distance of motion captured and the one is hard wired | Tinkerbell | 2023-04-16 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | You just need to add your new network name in your camera setting. | Ivan Mejia | 2022-12-02 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | When I had to do that I just used the reset on the camera and did a fresh setup on it | Don O | 2022-12-02 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | Having same problem doing this and can’t get new info to e we idk so I can’t answer that yet and no response from company | Elk master | 2022-12-02 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | if you go into the settings for your camera in the app there's a line for wifi | catballou7 | 2022-12-03 |
| Is this camera onvif compatible? | 2022-11-15 | Very good cam | Maroeun | 2022-11-15 |
| Is it 110V or 240V ? | 2022-09-07 | 110v is actually 120v but the answer is its 110v 🙂 | Tony | 2022-09-07 |
| Is it 110V or 240V ? | 2022-09-07 | 110V | Bill Short | 2022-09-07 |
| is this camera C3TN is Onvif ? | 2022-11-19 | Yes this camera support ONViF | Massimo | 2022-11-20 |
| is this camera C3TN is Onvif ? | 2022-11-19 | Very good ..no problems | Joseph C. Randazzo | 2022-11-20 |
| Can I use this to send to my own recorder with out any kind of subscription service ? | 2022-12-10 | No I do not believe that is possible but you can save video clips on the micro SD card and view live video from your phone or PC 24/7 without a subscription | Elk master | 2022-12-10 |
| Can I use this to send to my own recorder with out any kind of subscription service ? | 2022-12-10 | Only 2 ways to record movement that I've found: cloud with a subscription or SD card that you can view on your phone. | seahawk11 | 2022-12-10 |
| Can I use this to send to my own recorder with out any kind of subscription service ? | 2022-12-10 | Yes this camera tiene ONVIF protocol , so you can connect your NVR, or your DVR hibrid | Massimo | 2022-12-10 |
| Can I use this to send to my own recorder with out any kind of subscription service ? | 2022-12-10 | I think so, you make an album and save any photo or video there. | Joey | 2022-12-10 |
| Es necesario tener si o si Alexa? o se puede manejar también desde la aplicación? | 2022-11-25 | Todo lo manejas desde la aplicación de ezviz | JAIME JAVIER ECHEVERRI | 2022-11-25 |
| Es necesario tener si o si Alexa? o se puede manejar también desde la aplicación? | 2022-11-25 | no es necesario tener alexa, yo utilizo el app que viene con la camara y excelente funcion | Jenn Wever | 2022-11-25 |
| Es necesario tener si o si Alexa? o se puede manejar también desde la aplicación? | 2022-11-25 | desde la aplicación resuelves | Gilbert M. | 2022-11-25 |
| Es necesario tener si o si Alexa? o se puede manejar también desde la aplicación? | 2022-11-25 | Puede ser manejado desde la aplicación de ezviz muy buena los cierto, o desde Google home o la aplicación de apple | MELCHOR DAVILA | 2022-11-25 |
| Can i power this camera via poe ? | 2022-11-19 | This camera appears to be wifi only | mike cabe | 2022-11-19 |
| Can i power this camera via poe ? | 2022-11-19 | This model doesn't support POE , only corded power sypply | Massimo | 2022-11-20 |
| There has to be a way to reduce the sensitivity of the microphone! i’m seeing numerous recordings of nothing! just hearing the wind, birds, etc. help! | 2023-04-06 | I don't think so. This is a lower-end camera, don't expect a smooth sail though. | Jim | 2023-04-06 |
| I have (5) "OutPro" cameras at my house and cannot determine if there is a method of reducing the sensitivity of the microphone?? | 2023-04-01 | I’ve only found options for audio on or off in settings. | Bhg | 2023-04-01 |
| Is this 100-240 V? | 2023-06-14 | I assume you mean 120or 240volt, Its 120 volt. A small power source plugs into the unit. | Larry Ferguson | 2023-06-14 |
| Is this 100-240 V? | 2023-06-14 | Regular 100v I love mine they are so clear … the places where the cords wouldn’t reach I just plugged an extension cord up | leslie smith | 2023-06-14 |
| Sirve para electricidad 220v? | 2023-04-24 | Si es el voltaje de mi casa y mis cámaras tienen 5 años las recomiendo son súper buenas | TCR | 2023-04-24 |
| Sirve para electricidad 220v? | 2023-04-24 | No el cargador es para 110 v , tendrías que pedir que te la envíen con el cargador de 220v | Kleber | 2023-04-24 |
| Sirve para electricidad 220v? | 2023-04-24 | I think it is not for 220 | Marcelo Aleman | 2023-04-27 |
| Does it work with out a memory card? | 2022-11-11 | Sure it does. But if you don't have a memory card in you will need to use their cloud (EZVIZ) which is free to storage your recordings only for a limited period of time. | Ivan Mejia | 2022-11-11 |
| Does it work with out a memory card? | 2022-11-11 | yes the camera working workout a merory card, but doesn't recording, to record without a memory card is possible use cloud storage | Massimo | 2022-11-11 |
| Does it work with out a memory card? | 2022-11-11 | I’m sure it does but either you pay for a service to record the data or you can check it on the card you can buy! | Martyk | 2022-11-11 |
| Does it work with out a memory card? | 2022-11-11 | Yes but if you don't have it connected to the cloud storage you will not be able to record or save | Tony | 2022-11-11 |
| Does it work with out a memory card? | 2022-11-11 | Yes | Ceejay59 | 2022-11-11 |
| How long does the battery last in the c3wn? | 2023-05-10 | Mine uses a power cord not batteries | Tony | 2023-05-10 |
| How long does the battery last in the c3wn? | 2023-05-10 | Not battery, they use wire plug in | Maroeun | 2023-05-10 |
| How long does the battery last in the c3wn? | 2023-05-10 | There are no batteries in this unit. It requires power | Alan M. | 2023-05-10 |
| How many ezviz cameras can you set up on the network or will work with the app? | 2023-05-23 | I’m not sure of the max number but I have 7 cameras and it will allow more | Don O | 2023-05-23 |
| How many ezviz cameras can you set up on the network or will work with the app? | 2023-05-23 | I have have 3. The program for my laptop can handle 4 live screen | Larry Ferguson | 2023-05-23 |
| How many ezviz cameras can you set up on the network or will work with the app? | 2023-05-23 | I have two, my neighbor has 5 on same network and neither of us haven issues. | Joey | 2023-05-23 |
| How many ezviz cameras can you set up on the network or will work with the app? | 2023-05-23 | I have 3 hope that helps! | Martyk | 2023-05-23 |
| Cual es el peso en libras como para enviarla por paqueteria a Ecuador? | 2023-05-08 | 1 Libra | PRODUCCIONES 100DEGREES | 2023-05-14 |