| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this battery powered as the description says? Or does it need to be plugged in continuously ? | 2022-09-09 | plug 🔌 in | GINA | 2022-09-09 |
| Is this battery powered as the description says? Or does it need to be plugged in continuously ? | 2022-09-09 | Mine shut down when I unplugged it. It’s honestly an absolutely terrible camera. I had it plugged in 24/7, and a large memory card in it, and it still ended up useless. Constantly having to “reconfigure” the card, rebooting, crashing, rebooting again, unplugging and then replugging. 10/10 do not recommend. | Vanessa Snug | 2022-09-09 |
| Is this battery powered as the description says? Or does it need to be plugged in continuously ? | 2022-09-09 | It has to be plugged in continuously! | Scott Powell | 2022-09-10 |
| Can I use these outdoors (Thats the sole purpose I need), or are they strictly for indoor use? | 2022-07-25 | No, the one I purchased are indoor only but there are Geeni brand for outdoors. | Wilma Werner | 2022-07-25 |
| Can I use these outdoors (Thats the sole purpose I need), or are they strictly for indoor use? | 2022-07-25 | i use one in my garage in Wyoming all year long no problems i think they make one strictly to put out doors this one may get messed up from rain i believe it would work if under something out of the weather. good luck 👍 | big daddy. | 2022-07-25 |
| Can I use these outdoors (Thats the sole purpose I need), or are they strictly for indoor use? | 2022-07-25 | Hi Brandon, thank you for reaching Geeni technical support. To answer your question, unfortunately we do not recommend to use it outdoor since it is not water proof and it has a limited WIFI range unlike the outdoor cameras. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 10:00 AM to 7:00 PM EST. | Geeni - Customer Support | 2022-07-26 |
| Can these be mounted to the wall oe ceiling? | 2023-02-16 | Yes you can mount the camera to a wall or ceiling | Bernadette | 2023-05-04 |
| Can the audio be disabled? | 2023-05-04 | Audio can be muted | Bernadette | 2023-05-04 |
| Can the audio be disabled? | 2023-05-04 | Yes i. Pretty sure it is one of the settings under profile | Michelle R Sullivan | 2023-05-04 |
| Does this camera create it's own hotspot? I really want to know if I can run this bluetooth/smartphone only. | 2023-01-05 | No. It needs wifi to work | Michelle R Sullivan | 2023-05-04 |
| Es de batería o de corriente directa? | 2022-08-22 | Saludos, de corriente | JUAN ERAZO… | 2022-08-23 |
| How does this mount? Does it use a command strip type adhesive or is it Screws? | 2023-03-12 | The Camera has a Base which allows it to stand alone, no screws required. | A & O Worldwide | 2023-03-12 |
| Do you need to pay monthly? | 2023-01-02 | Yes you have to pay for a subscription monthly to record | Bernadette | 2023-01-02 |
| Do you need to pay monthly? | 2023-01-02 | No | Elizabeth A. Thomas | 2023-01-02 |
| You keep speaking of paying for subscription to record so what is the micro sd card for? | 2023-01-03 | The SD card is internal if used no subscription required to access stored video | Thomas Baldwin | 2023-01-04 |
| Se puede ver desde 2 movil | 2022-08-19 | Claro hasta de 5 no importa es una cuenta que tú creas y la puedes abrir donde quieras | Mildredmvp | 2022-08-21 |
| Is setting up a subscription optional? | 2023-01-02 | Yes | Elizabeth A. Thomas | 2023-01-02 |
| Is setting up a subscription optional? | 2023-01-02 | Subscription is not required. A login to access the devices via the app is. | Gia | 2023-01-02 |
| Does the ios geeni app for these cameras have a setting so that 2fa (two factor authentication) can be enabled? | 2021-12-27 | Hi, thank you for reaching Geeni technical support. To answer your question, yes Geeni does have 2 factor authentication setting on it's application. For assistance, feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 09:00 AM to 12:00 MN EST. | Geeni - Customer Support | 2022-01-02 |
| Can this be used with a mobile hotspot instead of Wi-Fi? | 2023-04-30 | Yes. When we would travel I would use my phone as a hot spot for connection to the camera | m71 | 2023-04-30 |
| Can i use this camera with no wifi? | 2023-01-03 | No | Thomas Baldwin | 2023-01-04 |