| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Image is upside down. How do you flip the image? | 2022-04-30 | Basic functions, there is a switch to flip the camera. I can't put in a picture. 3 dots upper right gets you the menu. | Aronowitz | 2022-05-01 |
| The camera faqs say that motion sensitivity can be adjusted, but where is it in the app (it isn't under settings as per faqs)? | 2022-08-04 | You have to go into -Settings - PIR motion sensor, - then sensitivity and you have a slider that you move to set the sensitivity . | Berangere L. | 2022-08-04 |
| My cameras won't connect to wifi. Is there something I can do to correct this? | 2022-06-13 | Its been a week and the camera is off line This is a bad deal | Ricardo chacon | 2022-06-13 |
| Do you have to use the ethernet cord? | 2022-08-02 | No | Kc | 2022-09-13 |
| How long is the cable between the solar panel and camera, what kind of connector on the cable? | 2022-07-12 | It is long enough, but since the solar panel mounts on the top of the camera, it is no problem. It has been a while since i put it up, but I think it was a 4-pin connector that mates with the plug. | Aronowitz | 2022-07-13 |
| If I get this camera but also another indoor 1 of a different brand, will the app accept it as 1 stream? | 2022-08-13 | Video could not be loaded | security cameras | 2022-08-13 |
| Hi who can I contact for a solar panel replacement since I remodel my home and broke the solar panel by accident?. | 2022-06-28 | Please contact this email for help: sovmiku@163.com | security cameras | 2022-06-29 |
| Does this support Humanoid Detection to minimize false alarms from shadows, bugs or leaves blowing?” | 2022-10-01 | Yes, the sensitivity is adjustable | Mike n Puddin | 2022-10-01 |
| Does this support Humanoid Detection to minimize false alarms from shadows, bugs or leaves blowing?” | 2022-10-01 | I returned this camera. It wouldn't function correctly. Sorry I cannot give you an answer. | Rural Girl | 2022-10-03 |
| The sound on the camera is not picking up, it use to work, but now isn't and YES the phone sound and volume icon is on, any helpful suggestions? | 2022-07-15 | You have to go to -Settings - PIR motion sensor - Sensitivity, you have a slider that you move left or right. | Berangere L. | 2022-08-04 |
| What is the radar function do? | 2022-06-12 | The motion detector didn’t respond well in real time. I ended up returning my unit. Hope this is helpful | mary hansel | 2022-06-12 |
| How to remote view on my PC/laptop? | 2022-09-13 | Download the app | Kc | 2022-09-13 |