| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Tiene paneo automatico?, es decir puedo configurar ciertos movieminto que haga la camara por si sola cada determinado tiempo? | 2023-03-02 | No te permite hacer eso | Steven | 2023-03-03 |
| Tiene paneo automatico?, es decir puedo configurar ciertos movieminto que haga la camara por si sola cada determinado tiempo? | 2023-03-02 | No, pero si tiene seguimiento automático, puede seguir a las personas que pasen en la zona de visión de la cámara | Jose | 2023-03-10 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes, I have 4 | CHK3 | 2022-12-21 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes, I have two in my app! I assume you can set up more. You can go between cameras easily in the app too. Plus you can adjust each one separately, turn microphone off and on separately! They are the best cameras I’ve owned. | Kelly | 2022-12-21 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes, you can set up more than one camera on the Ezviz app. I have three cameras set up on the Ezviz app. One Pan/Tilt/Zoom camera and two different Ezviz cameras, all on one app. | DM | 2022-12-21 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes, I have three cameras and the app allows you to view about 2 simultaneously, but only one "live". You can enable alarm and any activity will pop up that camera. Hope that helps? | MitsuJones | 2022-12-21 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes, I have 11 cameras set up in and outside my home. The app is great, it does have its ups and downs every once in a while. I did not have any problems when setting up my cameras or when adding new ones. Just make sure if you want to format these to record, I have 32G memory. I did try to increase, but the camera would not format. The cameras are also compatible with Alexa as well. | Bee | 2022-12-21 |
| can you set up more that 1 camera in the app? | 2022-12-21 | yes 10 more | 123 | 2022-12-23 |
| can you set up more that 1 camera in the app? | 2022-12-21 | Yes. I have 3 EZVIZ cameras set up in the app. They are all different models and in different locations as well. | Jason | 2023-01-03 |
| What degree is the Field of view? | 2022-11-15 | I used my EZVIZ remotely to watch my mare in the barn (foal patrol). The view was a wide angle and I could adjust the camera view with the app. | StableRN | 2022-11-15 |
| Can i add this to my ring gui or interface? wanting outdoor 360 wifi Camera with local or network storage or both. Prefer hardwire, but battery is fi. | 2022-07-10 | No, ezviz only | CHK3 | 2022-07-10 |
| Can i add this to my ring gui or interface? wanting outdoor 360 wifi Camera with local or network storage or both. Prefer hardwire, but battery is fi. | 2022-07-10 | No, this only works off the EZVIZ interface. | LMF dot Com | 2022-07-11 |
| Can i add this to my ring gui or interface? wanting outdoor 360 wifi Camera with local or network storage or both. Prefer hardwire, but battery is fi. | 2022-07-10 | It can connect to an Ethernet with a Cat 5 cord. It uses a proprietary wifi interface allowing user to access camera vision through an App. | Kelly | 2022-07-11 |
| Will this camera connect to the ring app? | 2023-03-04 | No | Amazon Customer | 2023-03-04 |
| Does C8C Lite record 24/7 ? | 2022-08-09 | If you set it that way. Most people set to movement. When your card gets full, it will record over it. | Scott Crawford | 2022-08-09 |
| Does C8C Lite record 24/7 ? | 2022-08-09 | Yes, it does on your micro sd card that you install before you permanently place your camera. It also has a tracker for all movements. | DM | 2022-08-09 |
| Does C8C Lite record 24/7 ? | 2022-08-09 | It can. | LMF dot Com | 2022-08-09 |
| Con targeta sd y wifi, puedo acedera las grabaciones en tiempo real o retroactivo sin suscricion de la nube? | 2022-12-09 | Solo se puede acceder a las grabaciones on line desde la nube, para acceder desde la sd se debe sacar la sd y revisar desde un pc | Ivan C. | 2022-12-09 |
| Con targeta sd y wifi, puedo acedera las grabaciones en tiempo real o retroactivo sin suscricion de la nube? | 2022-12-09 | La verdad no sabría decirle . Yo pago la suscripción anual más económica disponible que mantiene 7 días de grabación y pago 60$ por año | Tomás Díaz | 2022-12-09 |
| Con targeta sd y wifi, puedo acedera las grabaciones en tiempo real o retroactivo sin suscricion de la nube? | 2022-12-09 | Claro que si, no necesitas pagar ninguna suscripción, usando tu cuenta de Ezviz puedes entrar y ver tus cámaras en vivo y grabaciones desde cualquier dispositivo como Celular o PC, aunque de la SmartTV solo puedes ver imágenes en Directo por ahora…. | Jose | 2022-12-09 |
| Con targeta sd y wifi, puedo acedera las grabaciones en tiempo real o retroactivo sin suscricion de la nube? | 2022-12-09 | Si se puede | Xavier | 2022-12-10 |
| Con targeta sd y wifi, puedo acedera las grabaciones en tiempo real o retroactivo sin suscricion de la nube? | 2022-12-09 | Si hay como acceder a las grabaciones en la tarjeta sd. El acceso es mediante la aplicación. | Lenin Naranjo | 2022-12-10 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | google EZVIZ (your model) on YouTube for a video | CHK3 | 2022-12-02 |
| Can it be hardwire? | 2022-07-11 | Yes | CHK3 | 2022-07-28 |
| Can it take to -20/30 weather? North Dakota cold weather. | 2023-01-04 | Mine worked at -8. Do not know about -30. I would say it would be best to mount under an eave to prevent heavy ice accumulation as this most likely would hinder the mechanical panning. | Doze | 2023-01-04 |
| Can it take to -20/30 weather? North Dakota cold weather. | 2023-01-04 | I'm in upstate NY and so far no problem | Thomaws V Wagner | 2023-01-04 |
| Can this go sync with my ezviz wired camera hard drive (2gb) - preferably over wifi? | 2023-03-02 | NO. Only two ways to record. Use there cloud service or memory up to 256 | JAM I AM | 2023-03-02 |
| Can this go sync with my ezviz wired camera hard drive (2gb) - preferably over wifi? | 2023-03-02 | No | Francisco Rodriguez | 2023-03-05 |
| si gravo con tarjeta SD puedo ver desde mi telefono lo grabado en esa tarjetas? | 2023-02-07 | Solo las notificaciones, para ver lo grabado hay que entrar a la SD. | Julio Ramirez | 2023-02-07 |
| Es inalámbrica ? | 2023-03-13 | La cámara de estar conectada a un punto de energía eléctrica para mantenerse encendida. En cambio para revisar los videos la cámara puede conectarse al router de Internet vía wifi o por cable de datos. Permite las dos opciones. Yo tengo mi cámara conectada vía wifi y funciona muy bien todo depende de la cobertura del router. | Lenin Naranjo | 2023-03-13 |
| Es inalámbrica ? | 2023-03-13 | Esta no es inalámbrica pero se que ellos tienen la versión inalámbrica | Tomás Díaz | 2023-03-13 |
| Es inalámbrica ? | 2023-03-13 | No es inalámbrica si se necesita conexión eléctrica | Amazon Customer | 2023-03-13 |
| Es inalámbrica ? | 2023-03-13 | es wifi para el video, pero tienes que poner cable electrico pq no usa baterias | Amazon Customer | 2023-03-13 |
| Is this the c8 model | 2022-03-09 | There are two (2) C8C models. One is the "C8C-color night vision" and one is the "C8C Lite - 1080P". The "C8C-color night vision" is more expensive. I have no idea what the difference is between "color night vision" and the "C8C-Lite" which has extended infra-red vision up to 100-feet. I just have the "C8C-Lite" and it works great. Not sure having color night vision adds anything. | Strucen | 2022-03-09 |
| Can you pan this camera from your smart phone? | 2023-02-22 | Yes. Look through the pictures there’s one that shows pan tilt | busdriver | 2023-02-22 |
| Can you pan this camera from your smart phone? | 2023-02-22 | Yes | Richard D Gonzales | 2023-02-22 |
| Can you pan this camera from your smart phone? | 2023-02-22 | Yes | Over65Buyer | 2023-02-22 |
| Hola, la fuente es 110v original? En mi país es solo 220v, Voy a necesitar un transformador? | 2023-05-13 | Es correcto, el voltaje requerido para alimentar la cámara es de 110 V y no viene equipada para trabajar con 220 V. Sin embargo, debería revisar su instalación porque suena extraño que no tenga habilitado el 110 V | Luisca | 2023-05-13 |
| Hola, la fuente es 110v original? En mi país es solo 220v, Voy a necesitar un transformador? | 2023-05-13 | La fuente es 220, la compre para ser usada en Chile y ningún problema | Victor Guerrero Torres | 2023-05-14 |
| Does it have the possibility to save your video on a NAS if you want to? | 2023-04-06 | It can be saved to the memory card and the cloud with a fee. | Kelly | 2023-04-06 |
| Does it have the possibility to save your video on a NAS if you want to? | 2023-04-06 | The only thing I know for sure is you can download footage onto your phone by recording it I don't know about the computer because I always transfer off my phone to my computer so i don't know if it would be able to work that way I know it records everything on a card on the camera but to actually to get it on the computer I always have to use my phone and record on and move it over to my computer from my phone that's the only way I've Ben able to put it on the computer | 123 | 2023-04-07 |
| Can the alarm be disabled remotely if triggered? | 2023-02-16 | Yes but there is no alarm as in a siren or such. | CHK3 | 2023-02-16 |
| Can the alarm be disabled remotely if triggered? | 2023-02-16 | Absolutely, just go to setting and disable the alarm….. very. Easy. This is a very good camera and the ability to do such other thing are amazing But the motor that let can to go up an down perpendicular fail if you over use it. This. Is my only issue….. guess what I did? Did not return the camera cause of the hustle of do It it “ but bought another one lol hope this one don’t give me the same problem, nevertheless I love it and is a amazing cam | Francisco Rodriguez | 2023-02-16 |
| Can the alarm be disabled remotely if triggered? | 2023-02-16 | Yes you can through the app | JAM I AM | 2023-02-16 |
| Can the alarm be disabled remotely if triggered? | 2023-02-16 | Yes, remote disarming is possible | Amazon Customer | 2023-02-16 |
| Can the alarm be disabled remotely if triggered? | 2023-02-16 | Yes | Kelly | 2023-02-16 |
| i got a new router/modem=the camera info is under my old router/modem | 2022-12-02 | It's also on the bottom of the camera | Thomaws V Wagner | 2022-12-02 |
| i got a new router/modem=the camera info is under my old router/modem | 2022-12-02 | You will need to re-establish wifi connection. should be an EZVIZ YouTube video. | CHK3 | 2022-12-02 |
| Where I can find this verification code, so I change the password? | 2023-03-11 | Under Profile in settings. | Kelly | 2023-03-11 |
| Where I can find this verification code, so I change the password? | 2023-03-11 | The Verification Code is located underneath the Camera in all CAP LETTERS. | DM | 2023-03-11 |
| si no pago el ezviz cloud , de cualquier forma me envia notificaciones de movimiento? | 2023-02-07 | Si envía notificaciones y le recomiendo colocar una micro usb para no pagar almacenaje en la nube | Julio Ramirez | 2023-02-07 |
| si no pago el ezviz cloud , de cualquier forma me envia notificaciones de movimiento? | 2023-02-07 | El cloud es solo para guardar tus videos en la nube, pero no lo necesitas por que los videos se pueden grabar en una tarjeta micro SD y igual te enviara alertas de movimiento si así lo programaste en la aplicación | Jose | 2023-02-08 |
| si no pago el ezviz cloud , de cualquier forma me envia notificaciones de movimiento? | 2023-02-07 | Video could not be loaded | BENLUX | 2023-02-08 |
| si no pago el ezviz cloud , de cualquier forma me envia notificaciones de movimiento? | 2023-02-07 | Si, los recibe sin problema. Solo debe estar conectado al internet. | Xavier | 2023-02-08 |
| si no pago el ezviz cloud , de cualquier forma me envia notificaciones de movimiento? | 2023-02-07 | Si. No es necesario tener contratado el cloud a través de la App por notificación push te llegan las alertas de movimiento | Lenin Naranjo | 2023-02-08 |
| May I know if the apps of this camera can install to my macbook pro, if yes, how? | 2022-02-12 | Yes, you can install an App titled "EZVIZ HD" lifestyle to your apple device. You need IOS 13 or greater to install the App. Once you have installed the App, create an account or login if you already have an account. Once you have created an account or logged in you add your devices (cameras) one at a time bt pressing the "+" sign in the upper right-hand corner of the App home page. You scan the QR code which on the bottom or back of the camera or in paperwork. You will need to input the Verification Code of the camera which is usually near the QR code. Once you have input the Verification Code, the App connects to the camera and shows the camera feed. You have to add each camera to the App separately. Now choose the camera you want to monitor and that's all there is to it. | Strucen | 2022-02-12 |
| May I know if the apps of this camera can install to my macbook pro, if yes, how? | 2022-02-12 | Well you have to go to their homepage and download it I download the one for Windows and it works fine installed and icon comes up on the page after you download it click on it and then saw install I don't know about Mac for sure or go to their web page I think it talks about it on there see what they say you can ask them a question two law usually eubacteria pretty fast | 123 | 2022-02-14 |
| i replaced my router=how do i delete the old router info from the camera and connect the camera to the new router? | 2022-12-02 | Hit reset button | JAM I AM | 2022-12-02 |
| How many mp is the c8c? | 2023-05-23 | 1080p Very sharp, my best of 3 brands, ADT, Waze | CHK3 | 2023-05-23 |
| Does Ezvis make an outdoor solar powered wifi camera? | 2023-02-16 | No | Amazon Customer | 2023-03-04 |