| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| One earbud stopped working in less than a year, i love these headphones, is there a warranty or somehow i could get a replacement? | 2022-10-29 | I would reach out to the seller. It’s a very good product. Out of 27 that I bought, one had this problem. I think it was one of the kids being rough with it, but they were very kind and sent a replacement out after the one-year warranty. They will always keep my business when I buy these for my classroom. | Jason W… | 2022-10-30 |
| One earbud stopped working in less than a year, i love these headphones, is there a warranty or somehow i could get a replacement? | 2022-10-29 | I no longer have the paperwork but I’d call if there’s an 800 number listed for manufacture or vendor. Should still be working great. I’m rough with mine and mine are working great still. This is my second pair ordered I like so well | Mar | 2022-10-30 |
| I got them and tried to pair them but only one of them is making sound i tried resetting it and it still wont work | 2022-12-21 | Sounds like you have a defective product and need to return it to the seller for another one | anonymous | 2022-12-21 |
| I've used these for years for my iphone. i've had several. but the new ones do t work w my iphone12. any tips? | 2022-12-07 | Have only used with my iPhone for a month, but totally pleased with clear + crisp sound | ira hillyer | 2022-12-07 |
| I've used these for years for my iphone. i've had several. but the new ones do t work w my iphone12. any tips? | 2022-12-07 | I usually have to delete it from mine and reinstall then it works. Does the same thing on my computer and when watching videos on my tablet the sound doesn't sync with the visual. | John | 2022-12-07 |
| Can i use these for a samsung galaxy s10+? | 2023-03-26 | It should work as long as your Galaxy S10 has a USB-C connector. My phone is a OnePlus and these earbuds work fine and sound great with it. | Mike Thompson | 2023-03-27 |
| How do you know how charged the case is? | 2023-02-09 | When plugged into a USB port when charged there is a blue light that will light when charged. Same fo the ear buds. | Bill | 2023-02-16 |
| How can i Disable the microphone so i can use the phones built in mic instead? | 2023-06-20 | I wouldn't think that you could, but have you Googled it or tried asking the seller? Maybe Amazon customer service can help you get in touch with them. | Crispations | 2023-06-20 |
| How can i Disable the microphone so i can use the phones built in mic instead? | 2023-06-20 | Sorry, I don't know. I only use my ear phones at night for Youtube videos or music and never use them for speaking on the phone. Hope someone else has an answer for you. ☮️ | joseph guess | 2023-06-21 |
| Are these compatible with an iPhone 14 Pro Max? | 2022-10-29 | I have an iPhone 11. Perhaps check with an Amazon rep if it’s not answered in product description. I’m very pleased with the sound. Sounds better then my Bluetooth | Mar | 2022-10-30 |
| Are these magnetic? | 2023-04-07 | This model is NOT magnetic - there is a newer model of exact same headphones that specifically is / says magnetic. Type in same name but “magnetic headphones” if that matters to you. | KM | 2023-04-07 |
| Are these magnetic? | 2023-04-07 | No they aren't | Benjamin Thorman | 2023-04-07 |
| Are these magnetic? | 2023-04-07 | Are they magnetic? Not that I can tell. | joseph guess | 2023-04-08 |
| Are these magnetic? | 2023-04-07 | They have magnets in them; that's how almost all speakers work, no matter what size they are. Will they stick to a refrigerator? No. | Crispations | 2023-04-08 |
| Are these magnetic? | 2023-04-07 | No, this type of earbuds doesn't have magnetic, so it would be more lightly, don't fall out from ears easily | innomart | 2023-04-10 |
| how good is the noise cancelling on the earbuds when used outdoor | 2022-11-06 | The image shown, here, is not that of the product I received. The noise cancellation, indoors, was decent. As the earbuds phone functions stopped working exactly one week after we got the product - we don't know how well noise cancellation works in multiple environments. Not happy with the early breakage. | J L R - 2Rise Publishing | 2022-11-06 |
| how good is the noise cancelling on the earbuds when used outdoor | 2022-11-06 | Virtually non-existent | Patricia C. Hale | 2022-11-07 |
| Just to be cautious. doet this headset, with lightning connector, compatibe to my new iphone 14 pro max? thanks fo your time. | 2023-01-05 | Should be. | Bill | 2023-02-16 |