| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| it this plug and play with an Hikvision NVR? | 2022-11-11 | Yes, plug and play with Hikvsion NVR | Anpviz Direct | 2022-11-11 |
| How can i get hikvision firmware for model ipc-d283wd-s? | 2022-08-18 | I have a rep taht contact me occasionally to see if I am interested in anything new or to offer a sale they have going on. Go to the Webb site and look for tech support or software tabs. I went to the Anpvis website and found the support section whether this has your camera I do not know. there was a contact us tab displayed for questions. Hikvision should have the same info. Remember this is China they will gather your info if they can and believe me, they can. Amazon Customer Service may can help you with information about updates. It is stated that updates for the cameras are available if needed. | Johnny L Gilbert | 2022-08-18 |
| What is the power consumption in watts? | 2022-01-17 | Hello， this is 12V=0.4A、6.5W, POE：36-57V=0.2-0.15A. | Anpviz Direct | 2022-01-18 |
| We ordered 3 of these, and it looks like it supports only h265, not h264 like the product page advertised. model ipc-d283wd-s how do i turn on h264? | 2021-12-15 | I’m not with the camera, writing this answer, but I remember seeing and changing this setting in the browser admin page for the camera. I believe it’s in there somewhere. | Andrew | 2021-12-15 |
| Can I use this dome camera indoors? | 2022-11-11 | Dear customer, this dome 8mp ip camera is suitable for indoor and outdoor use, it has IP66 level waterproof and built-in microphone. You can install it according to your needs. | Anpviz Direct | 2022-11-11 |
| Can you save the video on an sd card? | 2022-11-10 | Hello,this poe ip camera does not have an SD card slot, so you cannot use an SD card for recording. | Anpviz Direct | 2022-11-10 |
| How is the night vision of this camera? | 2023-02-22 | Good in B&W. | NaCl | 2023-02-22 |
| How is the night vision of this camera? | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| What parts are included in this camera？ | 2023-02-22 | Weather proof Ethernet connector shroud | NaCl | 2023-02-22 |
| What parts are included in this camera？ | 2023-02-22 | Video could not be loaded | Anpviz Direct | 2023-02-23 |
| Does it support Onvif? | 2022-11-10 | Yes, it supports Onvif. | Anpviz Direct | 2022-11-10 |
| Does it support Onvif? | 2022-11-10 | Yes | David G. | 2022-11-10 |
| Has anyone had any luck setting the motion detection area with a mac? I've tried chrome, opera, firefox and safari and none work to change the area. | 2022-11-03 | Video could not be loaded | Anpviz Direct | 2022-11-07 |
| Would this work with a laview poe onvif nvr? | 2021-12-30 | Most likely. I have a GW Security ONVIF NVR and this camera works nicely. | Scott D | 2021-12-30 |
| How is the close up 4-5ft range video? (our trendnet has good close up video no audio, our hikvision 2.8 mm, audio but blurry closeup video) | 2022-11-05 | Hello, your problem may be caused by a dirty transparent cover. You can use detergent or alcohol to clean the camera transparent cover, and then see is normal. If the transparent cover clean or a little reflective, it is the camera installation caused by the installation to avoid the IR lamp is blocked by the dome, the lens do not close alignment to the glass, IR light source and other easily reflected objects, you can adjust the camera installation angle to see. | Anpviz Direct | 2022-11-07 |
| What size hex screw required to remove top of dome? | 2022-08-22 | Hex torx Alan key comes with camera | NaCl | 2023-02-22 |