| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is there an extra antanna that will give it a better range to connect from a distance greater than 50’? | 2023-04-08 | No extra one came with mine but I can connect to it at about 100 feet. | D. Roclevitch | 2023-04-08 |
| Is there an extra antanna that will give it a better range to connect from a distance greater than 50’? | 2023-04-08 | No. | joe | 2023-04-09 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | Yes- you have to be close to connect. Trying to connect through a wall can be problematic too. | Michael Blanksma | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | Yes. I've had to stay within ten to fifteen feet to see images on my Samsung 8+ and to modify settings. I'm not sure what the limit is. There may be something about that online. | Ricardo Small | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | Yes I think the discription says reliable wifi up to 45 ft but I am able to go about 100 ft away before I loose connection. | D. Roclevitch | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | Our camera is about 50 feet from the house. I usually don't have a problem connecting to the camera. The only time I have had trouble is when the batteries are low. Or if something is between the house and the camera. Sometimes my husband parks his truck in front of the camera and I can't lock on to the camera. Otherwise, it works great! | dasher | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | It has to be within 100 feet, per the directions. It also notes some walls will obstruct the signal. My cameras within 100 feet and sometimes it takes a couple of attempts to "log in", but eventually it will. | Kindle Customer | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | You need to be within 3 feet of the camera. | Keith A. Weber | 2022-10-11 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | I need to be within about 50 feet to the camera & within a distance that will reach my WiFi router as well. It needs to communicate with the camera then connect via WiFi. So both are important. | Mac | 2022-10-13 |
| We keep loosing our connection, not sure why. Does the phone have to be close to keep the connection? | 2022-10-11 | Mine stays connected at about 50 feet, any farther than that and it disconnects, I only keep it connected long enough to download the images. | deb | 2022-10-16 |
| Camera works great but i can't connect to the camera's wifi as it needs an 8 digit password. support won't respond...? | 2023-05-18 | My camera only requires a 4 digit password? Are you sure this isn't the Bluetooth pairing code? Most of these are 8 digits. Sorry I can't be of more help as I haven't had this issue. | RAM | 2023-05-18 |
| Does the E8 camera have it's own wifi or does it use your cell phone wifi as a hotspot to connect? | 2022-11-16 | not sure but it woks real well my camara is 30 yds from my house and i ca get a connection almost any place in my house.I don't have hotspot yurnd on on my iphone | Dave's Sports Shop | 2022-11-16 |
| Does the E8 camera have it's own wifi or does it use your cell phone wifi as a hotspot to connect? | 2022-11-16 | You have to use your own wifi | Trena W. | 2022-11-17 |
| Does the E8 camera have it's own wifi or does it use your cell phone wifi as a hotspot to connect? | 2022-11-16 | your hotspot not seperate | Brian Hiebert | 2022-11-22 |
| during initial setup how do you format the SD card for gardepro E8? | 2022-11-22 | Go to MENU. Select FORMAT SD CARD. Done. | yogatoga | 2022-11-22 |
| during initial setup how do you format the SD card for gardepro E8? | 2022-11-22 | It has that option in the main menu on the camera. super simple | dasher | 2022-11-22 |
| during initial setup how do you format the SD card for gardepro E8? | 2022-11-22 | Scroll down settings, there is a choice to format memory card | Maria H AD | 2022-11-22 |
| during initial setup how do you format the SD card for gardepro E8? | 2022-11-22 | It's in the settings. You can do it through the settings either by the phone app or directly through the buttons and screen on the camera itself. | Jeremy B | 2022-11-27 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No | D. Roclevitch | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No | Donald Wright | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No | Keith A. Weber | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | It does not. You have to connect to the camera to review photos. | James… | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No, you will not get notifications to your cell phone. There is NO communication to your cell phone until you connect to the camera via WiFi & then can view or download the videos & photos if you want. | Mac | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No. It does not give real time notifications to your cell. And, you have to be within 20-30 ft or closer for the bluetooth to show photos and videos on your cell phone. The E8 doesn't send over the Internet. | Ricardo Small | 2022-11-15 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No, you have to get within 50 feet of the camera and initiate the connection | deb | 2022-11-16 |
| Does E8 camera do real time notification to your cell when photos are taken? | 2022-11-15 | No it doesn't. You have to access any photo/video activity via Bluetooth or pulling the memory card. You can, however, view what the camera is seeing in a live mode. You see what the camera is seeing, but no pictures or videos are taken while you're in live mode plus most people don't have the time to sit and watch a live feed. | Kindle Customer | 2022-11-16 |
| Does this camera connect to home wifi? | 2023-02-25 | No, it only connects through the GardePro Mobile App. I have tried several times to connect to my PC via bluetooth, and while I can find the camera, I cannot view the output from the camera. If there is a way, I'd love to know how. | RAM | 2023-02-25 |
| Does this camera connect to home wifi? | 2023-02-25 | Yes as long as it’s in range. If this is the main reason you are buying it, you will have to keep it close to your house. I think you can separately purchase Wi-Fi for the camera (not 100% certain). Mine is in the woods behind my house out of range so I pull the SD card and check the footage maybe every 2 weeks on my computer. | David Storione | 2023-02-25 |
| Does this camera connect to home wifi? | 2023-02-25 | Yes, this camera connects to your home Wi-Fi. | Porky🐷 | 2023-02-25 |
| Does this camera connect to home wifi? | 2023-02-25 | I don't think so, but perhaps it does. My only experience using Wi-Fi is via the GardePro Mobile App. Once set up, it is easy to view what the camera captured / is capturing on your celluar phone remotely as well as on the camera itself. | JR Sound | 2023-02-25 |
| Does this camera connect to home wifi? | 2023-02-25 | Yes. | Ryan | 2023-02-25 |
| Does this camera connect to home wifi? | 2023-02-25 | Yes. Bluetootch. | Ricardo Small | 2023-02-26 |
| Can it be turned off and on remotely ? | 2023-02-09 | From a nearby smart phone with blue tooth, not over the Internet long distance. | Ricardo Small | 2023-02-09 |
| Can it be turned off and on remotely ? | 2023-02-09 | While I don't think it can be turned off, per se, it does have a feature that you can set the times that it reacts to motion and takes pictures. For example, I have mine set to only take pictures from 6pm to 7am. I know this helped to extend battery life, so it most likely uses less power if set up like this. | RAM | 2023-02-09 |
| Can it be turned off and on remotely ? | 2023-02-09 | No it can't. You have to open the camera in order to do that. My strong advise is to buy a different camera! I got rid of mine and went to WiFi security cameras! | John | 2023-02-10 |
| What is the physical size of the image sensor? | 2022-10-23 | About 1 inch round | yogatoga | 2022-11-22 |
| do you need wifi or will bluetooth work alone if in range | 2023-03-02 | WiFi is required | Keith A. Weber | 2023-03-02 |