| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can they used to hear a smart tv? | 2022-11-24 | Yes connect by Bluetooth my Samsung tv. | Amazon Customer | 2022-12-03 |
| Can they used to hear a smart tv? | 2022-11-24 | Google Pixel Buds A-Series is compatible with devices that support Bluetooth 4.0 or above. However, for smart TVs, it may or may not work. | Made by Google | 2022-12-04 |
| Can they used to hear a smart tv? | 2022-11-24 | Yes they can be paired with a smart TV via Bluetooth, and play clearly. The process is kind of messy, because you might have to unpair them with your phone first, and you have to pair it all back when your done. If you use a Roku, the Roku app makes doing that seamless. | Mike | 2023-01-20 |
| Is there any correction or EQ to combat the flat sound for music with these? | 2023-03-30 | Hi there! Yes, you can use the Sound menu to optimize your Pixel Bud's bass levels to match your preferences. This feature can be used with a device running Android 6.0 or newer and Pixel Buds app 3.282 or newer. Check this link for more info: https://support.google.com/googlepixelbuds/answer/11439534 | Made by Google | 2023-03-30 |
| Are they able to make the holding case not look like a toilet? | 2023-04-15 | Hi there! We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. For questions and concerns, you may contact our support team here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-04-15 |
| What do you do if you lose the charging case? | 2022-11-21 | Order a new one, as far as I know it’s the only way yo charge them. | Amazon Customer | 2022-11-21 |
| What do you do if you lose the charging case? | 2022-11-21 | Unfortunately, it looks like you're going to need to buy another pair. There does not seem to be the ability to purchase a missing bud or case. I personally lost a bud and just bought another full set. You can also check eBay etc. as an option... | Mark Pippin | 2022-11-21 |
| What do you do if you lose the charging case? | 2022-11-21 | We suggest contacting our support team so we can assist you. Contact us here anytime: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2022-12-30 |
| Can these be used with an iPhone? | 2022-11-24 | Yes. Pixel Buds Pro works with all Bluetooth compatible devices, including iPhones. However, Android users get access to additional features, like a companion app for settings and features, and hands-free access to the Google Assistant. | Made by Google | 2022-12-04 |
| Can these be used with an iPhone? | 2022-11-24 | They can. I use them with my iPhone, and they work perfectly as simple Bluetooth earbuds. And the sound is amazing. You just don't get the bells and whistles like Google Assistant. To me, it's not that big a deal, because Siri works fine. If you you want the Pixel Buds Pro, you'll need an Android phone to use the noise cancellation and passthrough features. At that point, you're better off with Airpods. | Mike | 2023-01-20 |
| Can I Buy only one ear pod | 2023-03-04 | No | NICA Cellphones & more | 2023-03-04 |
| Can I Buy only one ear pod | 2023-03-04 | Hi there! If you lost one of the ear buds for your Pixel Buds A-Series, we recommend contacting our support team for further assistance with your concern. Here's the link where you can reach out to us: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-03-06 |
| Can I Buy only one ear pod | 2023-03-04 | No. | ready2call | 2023-03-06 |
| sync with my Galaxy phone and my Asus lap top to the buds and switch back and forth? | 2023-04-15 | Hi there! Pixel Buds A-Series can switch between two concurrently paired Bluetooth devices such as your Galaxy phone and ASUS laptop. Check Google Pixel Buds Requirements & Specifications here: https://support.google.com/googlepixelbuds/answer/7544332 | Made by Google | 2023-04-15 |
| Will these connect to a Playstation and an HP computer? | 2022-11-21 | With a playstation, definitely not. PlayStation does not support Bluetooth with out the dongle. You either need a headset with a 3.5 and plug it into the controller or look into a playstation compatible headset with dongle. | Ray | 2022-11-21 |
| Will these connect to a Playstation and an HP computer? | 2022-11-21 | Pixel Buds A-Series works with all Bluetooth compatible devices. However, Android users get access to additional features, like a companion app for settings and features, and hands-free access to the Google Assistant. | Made by Google | 2022-12-04 |
| I'm a female adult with small ears who so far has only been able to wear Belkin's Nano for kids. Anyone know how these compare in terms of size? | 2023-05-20 | Hi there! Here's Google Pixel Buds A-Series earbuds dimension: (each): 0.81 x 1.15 x 0.69 in (20.7 x 29.3 x 17.5 mm). It comes with eartips with 3 size options: small, medium (attached to earbuds), large. The Pixel Buds A-Series need to be properly adjusted to best fit your ears. We suggest checking this link for more info: https://support.google.com/googlepixelbuds/answer/7573099 | Made by Google | 2023-05-23 |
| I bought these in june and now my right bud doesn't work. i tried everything including rebooting and forget pairing. can i get a replacement? | 2023-03-31 | Hi I think you buy it from another seller because in June I wasn’t have these So sorry to hear that try to call the company or you have to buy new set | EZ GOODPRICE | 2023-04-01 |
| I bought these in june and now my right bud doesn't work. i tried everything including rebooting and forget pairing. can i get a replacement? | 2023-03-31 | I haven't had that problem I would get in contact with Google or Amazon for warranty | Jorge Santiago | 2023-04-03 |
| I bought these in june and now my right bud doesn't work. i tried everything including rebooting and forget pairing. can i get a replacement? | 2023-03-31 | Hi there, we recommend that you reach out to our support specialists so we can confirm if your Pixel Buds A-Series is still eligible for the limited warranty replacement. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-04-03 |
| I would like to switch my buds between phone and computer... Is this possible? | 2023-03-30 | Hi there! Yes. To switch connections between devices which have already been paired with Pixel Buds, select “Pixel Buds” from the Bluetooth menu of the new device. Your Pixel Buds should disconnect from the old device and connect to the most recently connected device. Check this link for more info: https://support.google.com/googlepixelbuds/answer/7558528 | Made by Google | 2023-03-30 |
| I would like to switch my buds between phone and computer... Is this possible? | 2023-03-30 | Yes. | maurice | 2023-04-05 |
| I would like to switch my buds between phone and computer... Is this possible? | 2023-03-30 | The A Series evidently does not support multipoint connectivity, so they cannot be connected to multiple devices and switch between them automatically. You need to manually go into the settings on each device to choose which one it will be connected to. | David E | 2023-04-14 |
| Is this has a strong or good sound of bass? | 2023-05-16 | Yes, l loved! | Gina | 2023-05-17 |
| Is this has a strong or good sound of bass? | 2023-05-16 | It's ok, not that excellent quality. | Ahsan | 2023-05-17 |
| Is this has a strong or good sound of bass? | 2023-05-16 | They have good bass. I wouldn't say strong but the bass in my buds is better than the factory radio in my car | patricia moore | 2023-05-17 |
| Is this has a strong or good sound of bass? | 2023-05-16 | Hi there! Yes, you can use the Sound menu to optimize your Pixel Bud's bass levels to match your preferences. Check this link for more details: https://support.google.com/googlepixelbuds/answer/11439534 | Made by Google | 2023-05-18 |
| Are these better than apple air pods(using with samsung phone)? | 2022-11-20 | Absolutely! In-ear fit is 100% better. The sound is superior. And the price is definitely better. If you're using an iPhone I don't think you'll be able to use the app but I haven't made any changes to the app on my Pixel 6 Pro. | Trust N. Me | 2022-11-20 |
| Are these better than apple air pods(using with samsung phone)? | 2022-11-20 | Yes, they stay in the ear much better than Airpods. The gripe I have with AirPods is the lack of bass. These earbuds do not disappoint. | Mike | 2023-01-20 |
| How do they work for motorcycle riding? | 2023-03-20 | The earbuds have great sound quality. However, they have a tendency to fall out of my ears. I have tried using the optional tips that come with the earbuds. Unfortunately, they don't keep them in my ears any better. So, they might not be the best when riding a motorcycle. | DMAL450 | 2023-03-20 |
| How do they work for motorcycle riding? | 2023-03-20 | These should be great riding motorcycle cause they have adaptive sound feature when in noisy environment they turn up | Jorge Santiago | 2023-03-21 |
| How do they work for motorcycle riding? | 2023-03-20 | Hello there! Thanks for your interest. Adaptive Sound is a feature on Pixel Buds A-Series that detects the ambient noise level around you and subtly and automatically adjusts the volume as you move between noisy and quiet environments. They have beamforming microphones that focus on your voice, to make sure you’re being heard well on the other side of the call, even if you’re in a noisy environment. But take precautions if you plan to wear them while riding a motorcycle. Others may find it comfortable doing the same, but it could also add discomfort for some users. | A manufacturer | 2023-03-22 |
| can they be used with hearing aids? | 2023-02-01 | Yes | NICA Cellphones & more | 2023-02-01 |
| can they be used with hearing aids? | 2023-02-01 | Hi there! Unfortunately, you can't. The Google Pixel Watch comes with in-ear silicone tips that will prevent you from wearing it with a hearing aid device. | Made by Google | 2023-02-07 |
| How far away from my phone can I be and still pick up? What is range? | 2023-03-23 | Hi there! In our tests, Pixel Buds A-Series remained connected to a device up to 15 meters away outdoors; however, environmental factors, physical obstructions, interference from other devices, and the characteristics of the paired device, such as signal strength, may impact Bluetooth range. For other questions and concerns, contact our support team here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-03-23 |
| How far away from my phone can I be and still pick up? What is range? | 2023-03-23 | 300 feet | Heather Dawn Bryan | 2023-03-24 |
| How far away from my phone can I be and still pick up? What is range? | 2023-03-23 | Hello! We have a duplex down. I have often left my phone upstairs and can still answer in-coming calls from my lower level. | Mab1972 | 2023-03-24 |
| I work a lot with 2 stroke engines and my doctor says I'm loosimg my hearing in both ears, do these work well as ear pro? | 2023-05-11 | Hi there! Unfortunately, Pixel Buds A-Series is not designed to work as an ear protection device. We suggest checking this link for more information about all Google Pixel Buds: https://support.google.com/googlepixelbuds/answer/7545575 | Made by Google | 2023-05-11 |
| Can these work well with a samsung phone? | 2022-11-20 | Absolutely! Android users get access to additional features, like a companion app for settings and features, and hands-free access to the Google Assistant. Set up requirements and guide on how to set up Google Pixel Buds: https://support.google.com/googlepixelbuds/answer/7558528 | Made by Google | 2022-12-04 |
| Do they work with a Walkman | 2023-03-20 | With any Bluetooth device. | ready2call | 2023-03-20 |
| Do they work with a Walkman | 2023-03-20 | If the Walkman is Bluetooth, yes if not, no. | Robert J Baskin | 2023-03-21 |
| Do they work with a Walkman | 2023-03-20 | Hi there! Thanks for your inquiry! The Pixel Buds A-Series are compatible with any Bluetooth® 5.0 (or newer) devices. Learn more about the technical specifications here: https://support.google.com/googlepixelbuds/answer/7544332 | A manufacturer | 2023-03-22 |
| I have these buds. The right bud is not charging, the left is. I have cleaned the ports, factory reset the buds, still won't charge. Any advice? | 2022-11-17 | Some of these are faulty. I have one case set that the case can not charge past 7% but luckily the buds can charge up no problem m but the buds are definitely not interchangeable from case to another case. So take that for what it's worth. | Ru G. | 2022-12-29 |
| Will this work with samsung phone's and amazon fire tablets? | 2023-05-04 | Ideally, it should work. It works well on my both surface devices. | Ahsan | 2023-05-08 |
| Will this work with samsung phone's and amazon fire tablets? | 2023-05-04 | Hi there! Pixel Buds A-Series will work with any Assistant-enabled companion mobile phone or tablet device having a Bluetooth 4.0 version (or newer) and running on Android 6.0+ or higher versions. Full access to features will also require a Google Account and an active internet connection. Your Samsung phone will most likely work as long as it meets the requirements we highlighted. On the other hand, A-Series will still work with your Amazon Fire tablet but as a regular Bluetooth earphone only since Amazon tablets use Alexa instead of the Google Assistant. If you still have some questions about Pixel Buds A-Series, we'd be happy to answer them here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-05-16 |
| The pro buds disappointed - are they louder? | 2023-01-14 | Hi there! We suggest checking Google Pixel Buds Requirements & Specifications for better comparison. Here's the link: https://support.google.com/googlepixelbuds/answer/7544332 | Made by Google | 2023-02-10 |
| The pro buds disappointed - are they louder? | 2023-01-14 | These should be great when riding motorcycle cause they have adaptive sound feature when the environment around you gets noisy they turn up just enough | Jorge Santiago | 2023-03-21 |
| Does it harm the earbuds or case to be on a magnetic surface? | 2023-05-08 | I don't think so, but why would you do that? | Ahsan | 2023-05-08 |
| Does it harm the earbuds or case to be on a magnetic surface? | 2023-05-08 | Hi there! No, the Google Pixel Buds A-Series shouldn't get damaged when placed on a magnetic surface. Also, the Pixel Buds case uses magnets to help keep the Buds seated while they're charging inside. For other questions and concern, contact our support team here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-05-10 |
| How far away from my phone can I be and still pick up? What is the distance range? | 2023-03-23 | Hi there! In our tests, Pixel Buds A-Series remained connected to a device up to 15 meters away outdoors; however, environmental factors, physical obstructions, interference from other devices, and the characteristics of the paired device, such as signal strength, may impact Bluetooth range. For other questions and concerns, contact our support team here: https://support.google.com/googlepixelbuds/gethelp | Made by Google | 2023-03-23 |
| Can you find the device if they are not charged? | 2023-02-22 | Hi there! Find My Device makes it easier to locate the earbuds when you misplace them. If you Fast Paired your Google Pixel Buds with a compatible device that has Location and Location History enabled, the paired device should remember the place it was last connected with the earbuds. Check this link for more info: https://support.google.com/googlepixelbuds/answer/9642885 | Made by Google | 2023-02-23 |
| Is it dual mics? Can you talk on phone on either side? | 2022-12-19 | Yes. Google Pixel Buds A-Series has dual beamforming microphones. Check this link to see Google Pixel Buds Requirements & Specifications: https://support.google.com/googlepixelbuds/answer/7544332 | Made by Google | 2022-12-20 |
| Is it dual mics? Can you talk on phone on either side? | 2022-12-19 | Yes, you are correct. Both haveic capabilities | Ru G. | 2022-12-29 |
| These pared and my google phone said it was paring with "pranjal's pixel buds a-series". i'm concerned it is a return or otherwise used. is it? | 2023-02-11 | Hi there! We're sorry to hear about this unfortunate experience. We recommend contacting Amazon support for further help with your concern. | Made by Google | 2023-02-12 |