| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does the white light stay on in night mode? If so, why is this different from any camera with white Ligh Illumination | 2023-03-22 | Yes, the white light stays on in night mode to achieve color night vision. For more questions, please contact our customer service or technical support to confirm. This is the way to service touch: 1. To get faster technical support, you may also contact us via ANNKE live chat. ANNKE live chat is available from 4:00 am-10:30 am, Monday to Friday, (Eastern Standard Time, UTC−5) on this website: https://helpchat.annke.com/live/ 2. Email Support: support@annke.com We are always here to provide 1-on-1 support to you! | Security ANNKE Technology | 2023-03-23 |
| Does the white light stay on in night mode? If so, why is this different from any camera with white Ligh Illumination | 2023-03-22 | No. You can turn the light off and make adjustments to WDR and you see full color very clearly in the dark. | )Howard P | 2023-03-24 |
| I have an annke d961bb dvr. does this camera support line crossing? | 2022-03-26 | The DVR supports the line crossing, it depends on the recorder, not the camera. | Smart Home Brand Store US | 2022-03-28 |
| Does this camera support VCA smart events like line crossing? | 2022-01-21 | This is an analog camera, only supports work with DVR. | Smart Home Brand Store US | 2022-01-21 |
| Does this camaera record sound? | 2022-03-18 | Sorry, it is unable to record sound. | Smart Home Brand Store US | 2022-03-18 |
| Does this camaera record sound? | 2022-03-18 | No, it does not. However the color night picture is amazing, so the trade-off is worth it. | Brad Kinkade | 2022-03-18 |
| Is this camera available with a 2.8mm lens? | 2023-03-21 | I believe it is 3.6mm. I cannot find a 2.8 mm in 5mp. Only in 8mp models. | )Howard P | 2023-03-21 |
| Is this camera available with a 2.8mm lens? | 2023-03-21 | Yes it is. | Alex | 2023-03-22 |
| Is this camera available with a 2.8mm lens? | 2023-03-21 | The lens of this camera is 3.6mm. If you need a 2.8mm camera, it is recommended to refer to: https://www.amazon.com/dp/B08XBB3Z6V?ref=myi_title_dp | Smart Home Brand Store US | 2023-03-22 |
| Will this camer work with our dahua nvr52xx-4ks2 nvr? | 2022-02-12 | This camera is not compatible with your NVR. | Smart Home Brand Store US | 2022-02-14 |
| PAL compartible? | 2023-05-31 | This camera is NTSC standard and does not support the use of DVR with PAL standard. | Security ANNKE Technology | 2023-06-01 |
| Will this work with a Tigersecu 8 ch (m_xiv_hb)(ntsc)? | 2022-02-15 | Yes | Alex | 2023-03-22 |
| Will it work with dw81kd 5mp lite dvr | 2022-03-04 | This camera is compatible with DW81KD. But for better use effect, it is recommended to use with this DVR (DT81DP): https://www.amazon.com/dp/B07WZWCF77?ref=myi_title_dp | Smart Home Brand Store US | 2022-03-04 |
| I want to know whether this camera shows color night vision if there is no light. | 2021-12-17 | Hi, this camera is full-color and can achieve color night vision without supplementary light. | Smart Home Brand Store US | 2021-12-17 |
| What does the button do? | 2023-03-31 | This camera supports TVI/AHD/CVI/CVBS, and the button on the tail line is used to switch the camera mode. | Smart Home Brand Store US | 2023-04-03 |
| Does this camera have zoom? | 2022-01-29 | Yes i like ANNKE A 500 5 MP A nice clear Good price to | John Nolan | 2022-01-29 |
| Does this camera have zoom? | 2022-01-29 | This camera does not support zoom. | Smart Home Brand Store US | 2022-01-31 |
| Does this camera have zoom? | 2022-01-29 | No, it does not. But it's an awesome super low-lux color night camera! | Brad Kinkade | 2022-02-01 |