| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| When will these support wpa3? i'm not buying obsolete devices anymore. | 2022-11-20 | The instructions do not say anything about supporting WPA3. I have mine connected via wi-fi | Mitch Stevens | 2022-11-21 |
| Can you mount this to the bottom of a shelf or cabinet? If so, does the app allow for image rotation? or should I just get an outdoor cam? | 2023-04-18 | Absolutely yez u can. | GS350lex | 2023-04-18 |
| Does this work on 5 g,? | 2023-03-25 | 5ghz, yes. 5G LTE, no | Christian Busch | 2023-03-25 |
| Does this work on 5 g,? | 2023-03-25 | Manual says it does not. I have tried and it doesnt Simply does not connect | Ricardo GUADALUPE BUTRÓN | 2023-03-25 |
| Does this work on 5 g,? | 2023-03-25 | No. It work’s only on the 2.4 segment of 2.4/5 routers | Sammy | 2023-03-25 |
| la camará no emite ningun sonido?. es decir cuando pasa alguien empieza a sonar o no?. | 2023-05-17 | Hola. Es totalmente silenciosoa. La puede configurar como desee | manuel l. | 2023-05-17 |
| la camará no emite ningun sonido?. es decir cuando pasa alguien empieza a sonar o no?. | 2023-05-17 | Lorena. No emite ningún sonido si no está puesta alarma de movimiento. Pero si está activado el sensor de movimiento emite dos tipos de alarma una leve y otra persistente. Pero eso lo decides tú. | Marcelo Aleman | 2023-05-18 |
| Is the zoom optical or digital? | 2022-12-13 | No zoom | michelle Qi | 2022-12-14 |
| Can you use the Cloudedge App with this camera? | 2022-09-05 | You cannot. You have to use the Ezviz mobile application for control or the Ezviz desktop application. | Michael | 2022-09-06 |
| Cual es la micro sd card 256gb compatible con la camara ? | 2022-11-17 | MicroSD y soporta hasta 256gigas . Pídela así una tarjeta de memories MicroSD | Cristian Sánchez | 2022-11-17 |
| Is this camera completely wireless? | 2022-07-13 | This camera still requires a 12v power adapter to be plugged in, but is network based wireless. | Michael | 2022-09-06 |
| how long are the all day recorded segments with sd card? Can you disable the encryption? | 2022-10-11 | Depends on the capacity of your SDmicro. Encryption can be disabled from your smartphone app | Ricardo GUADALUPE BUTRÓN | 2022-10-18 |
| how long are the recorded segments to an sd card when set to record all day? | 2022-10-11 | Answer: All day. | Santiago Vazquez | 2022-11-30 |
| Will this record all night in one segment? Or only in clips? | 2022-12-10 | You can set it up for continuos recording or smart recording (only when movement is detected). For that, you need the EZVIZ software. | Ricardo GUADALUPE BUTRÓN | 2022-12-10 |
| Does it work bòth google and wifi on phone | 2023-04-13 | Yes | donna scarlett | 2023-04-13 |
| Does it work bòth google and wifi on phone | 2023-04-13 | It works on your house WiFi with an EZVIZ app you download. I am not sure about Google. | Sammy | 2023-04-13 |
| Does it work bòth google and wifi on phone | 2023-04-13 | Mine just works with WiFi. | JP | 2023-04-14 |
| Hi, rtsp support? | 2023-01-10 | I don’t know what rtsp is - but I have 3 of these and all work well. | JP | 2023-01-10 |
| Hi, rtsp support? | 2023-01-10 | Yes and it works great. I use it to keep an eye out for my new puppies. I’ve had it for 6 months. I use it to watch and talk to them. Could be used for babies or security. Has a very long electrical cord so you can Mount anywhere or sit on table. I watch them on an Apple phone | woolson | 2023-01-11 |
| The camera I have now saves recordings on their app. Is it the same with this camera? | 2023-04-02 | This camera gives you an option: Either save recordings in the “cloud”, or on a micro sandisk (which is not included). | Sammy | 2023-04-02 |
| The camera I have now saves recordings on their app. Is it the same with this camera? | 2023-04-02 | Recordings can be saved on SD card(not included) and/or? Recorded to cloud (pay service) I use a SD card. and save to photos file, any I want to archive. | BobVermont | 2023-04-02 |
| The camera I have now saves recordings on their app. Is it the same with this camera? | 2023-04-02 | NO | Miki david | 2023-04-02 |
| The camera I have now saves recordings on their app. Is it the same with this camera? | 2023-04-02 | Can save to an SD card or the cloud. | JP | 2023-04-02 |
| The camera I have now saves recordings on their app. Is it the same with this camera? | 2023-04-02 | The EZVIZ has an app (desktop and mobile) that allow us to record the photo or video in our PC or mobile. | Ricardo GUADALUPE BUTRÓN | 2023-04-03 |
| Does it run off batteries and 110volts ac? | 2022-10-18 | I only use the unit with the USB power source. As far as I know it doesn't have a battery capability. | glengold | 2022-10-18 |
| Does it run off batteries and 110volts ac? | 2022-10-18 | Hello No batteries at all. Just ac Excelent product | Ricardo GUADALUPE BUTRÓN | 2022-10-18 |
| Does it run off batteries and 110volts ac? | 2022-10-18 | No just rocks a traditional American plug | Charles Stuck Jr. | 2022-10-21 |
| Does anyone know the frames per second? And if it works with an iPad? | 2022-10-25 | I don’t know how many frames per second but Ezviz indoor camera does work with my Apple iPad Air 2. | Ford Fan | 2022-10-25 |
| Does anyone know the frames per second? And if it works with an iPad? | 2022-10-25 | It works with IPad, don’t know exactly the actual fps but looks like 30 fps. The quality is great with a fast internet connection. | Javier Santana | 2022-10-26 |
| la camará acepta 4g y 5g? | 2023-05-17 | Hola. No. Solo Wifi o ppr cable de red | manuel l. | 2023-05-17 |
| la camara es inalambrica? | 2023-05-17 | La camara se conecta a la red por wifi, inalambrica, se alimenta de corriente por un cargador de 220. No es a batería | Julio R. | 2023-05-17 |
| la camara es inalambrica? | 2023-05-17 | Hola. Si es inhalambrica. Puede conectar y ver video en tiempo real desde cualquier parte del mundo. La puede ubicar donde desee en su hogar u oficina. | manuel l. | 2023-05-17 |
| la camara es inalambrica? | 2023-05-17 | Nooo, Debe estar conectada a la luz todo el tiempo. | Thomas Hache Cano | 2023-05-19 |
| la camara es inalambrica? | 2023-05-17 | Debe estar conectada a una toma de corriente. | SandraR | 2023-05-19 |
| I want to use this camera to record videos. Will it record, for 15 minutes into one big file or will it be broken down into little ones? | 2022-10-04 | Yes it will record as long as you have a SD card but I suggest you get the icloud plan as well because you can go back for a long time and it will not be a problem in the long run. | Santiago Vazquez | 2022-11-30 |
| Saludos, tiene protocolo rtsp? | 2023-01-10 | Si | puma mayor | 2023-01-10 |
| Con la camara viene incluida la micro SD Card..? | 2022-11-17 | No incluye tarjeta SD | Cristian Sánchez | 2022-11-17 |
| Con la camara viene incluida la micro SD Card..? | 2022-11-17 | no viene con tarjeta micro sd | JHON | 2022-11-17 |
| Con la camara viene incluida la micro SD Card..? | 2022-11-17 | Nop, se adquiere por separado | MC | 2022-11-18 |
| Con la camara viene incluida la micro SD Card..? | 2022-11-17 | Hola. No viene incluida tarjeta micro SD. Se debe comprar por aparte, se recomienda micro SD de 128 gigas | manuel l. | 2022-11-19 |