| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it work with Battery instead power cord ? | 2023-04-07 | No, it is not battery operated. | Curious | 2023-04-07 |
| Does it work with Battery instead power cord ? | 2023-04-07 | There is no place to install the batteries, however if you were to attach it to a battery pacy via USB it may work for s short time | Mitch Stevens | 2023-04-07 |
| Does it work with Battery instead power cord ? | 2023-04-07 | No, it is not battery operated. | drfuji | 2023-04-07 |
| Does it have a siren alarm feature? | 2023-02-09 | Yes. | Sikit Yee | 2023-02-10 |
| Customer service help needed ! | 2022-11-04 | If you write your question here people may answer it. However go to the website remember China is on lock down and when your calling no one is at work. | Santiago Vazquez | 2022-11-30 |
| If china is on lockdown and no one is available , fair question would be why is amazon selling items shipped from china ? without customer service ! | 2022-11-30 | China lock down isn't affects. The customer service should be open from office hours. | Sikit Yee | 2022-12-01 |
| How can they sell cameras with no customer service ? I have sent numerous emails and no reply yet ! | 2022-11-06 | What do you need customer service for go to the website or YouTube it. The camera is for a 2.4 wifi only so that eliminates 50 % of the questions. | Santiago Vazquez | 2022-11-30 |
| Can you adjust the volume of the onboard speaker? Sounds coming out of the camera during two-way talk is very loud. | 2022-11-06 | No, you can not. The volume is fixed and very loud. | Jim | 2022-11-06 |
| If camera is looking through a window, does the IR night vision reflect back off the glass to the camera making it useless at night? | 2023-04-28 | I do not know for sure however there is a little red light on when it is active so I would assume it does | Mitch Stevens | 2023-04-28 |
| If camera is looking through a window, does the IR night vision reflect back off the glass to the camera making it useless at night? | 2023-04-28 | No it does not. I have three cameras looking through the glass and it doesn’t show. You just turn that off. | Victoria Schofield | 2023-04-28 |
| If camera is looking through a window, does the IR night vision reflect back off the glass to the camera making it useless at night? | 2023-04-28 | For the normal glass window, it was gone through but needs to adjust the angle, in some case glass material will block the IR. | Sikit Yee | 2023-04-28 |
| can you save or preserve different views in a room, so you dont't have to scroll? | 2023-03-12 | sorry but no you cannot save different positions on the camera. it will say where you left it but that is all | Mitch Stevens | 2023-03-12 |
| with out verification code , you can not continue settup process ! i know how to set up cameras but i have no control of verification codes ! | 2022-11-30 | The verification codes is under the unit. | Sikit Yee | 2022-12-01 |
| what is the power source for the pan/tilt 1080P indoor dome camera? | 2022-11-30 | it plugs into the wall outlet. | Mitch Stevens | 2022-11-30 |
| what is the power source for the pan/tilt 1080P indoor dome camera? | 2022-11-30 | Video could not be loaded | Santiago Vazquez | 2022-11-30 |
| what is the power source for the pan/tilt 1080P indoor dome camera? | 2022-11-30 | USB with wall wart. First one I bought worked well. The next one did not work and it’s replacement did not work-2 years ago. I would buy and try again since I need to cover 2 more areas. | Robert… | 2022-12-01 |
| what is the power source for the pan/tilt 1080P indoor dome camera? | 2022-11-30 | Plugs into standard outlet. | Ron | 2022-12-01 |
| what is the power source for the pan/tilt 1080P indoor dome camera? | 2022-11-30 | USB adapter 5V. >1A | Sikit Yee | 2022-12-01 |
| How do I clear the Notication Schedule? | 2023-02-15 | I hope this helps 1. Open the EZVIZ app and sign into your account 2. Tap on the camera that you would like to delete videos from 3. Under the CloudPlay tab you will see all your recorded videos. Look for the trash can icon and that will erase the video. | Mitch Stevens | 2023-02-15 |
| Puede ser conectada a una red de 220 volt (chile)? | 2023-02-08 | La fuente de alimentación que viene con la cámara dice que admite entre 100 - 240V - 50/60Hz. | Jherlyn López | 2023-02-09 |