| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you power the V3 with solar power instead of power adapter? | 2022-05-21 | Hello! Nope. | Josan A. Wyze | 2022-05-23 |
| Is this like got bright enough to illuminate a an area at entrance that is 35’x40’? | 2022-04-26 | Think of this light more like the light on your cell phone. No. It will not light up that big of a space. This light is not a flood or spot light. It's more of a deterant for thieves than it is functional as an actual light. A hey, look at me light. Not a hey, you just got lit up light! Most night I barely even notice it over my regular porch light. So, I just disabled mine. | bigbluedog | 2022-04-26 |
| Is this like got bright enough to illuminate a an area at entrance that is 35’x40’? | 2022-04-26 | If placed at your front door its bright enough to light up the area the camera is looking at, if placed on the 2nd floor of a home its bright enough to light up a driveway enough to see, as i've personally done myself.. But thats as far as it goes, its meant to help the color night vision function. | CJ | 2022-10-12 |
| Can this be used with the pan cam v3? | 2023-02-27 | I don’t have an answer, but would suggest trying the cam w/o it first. I bought one for my Cam v3, and rarely use it. To me, the picture is worse with it on. Regular night views are quite good. But, I do live in an area with ambient light. | David Henchman | 2023-02-27 |
| Can this be used with the pan cam v3? | 2023-02-27 | Honestly, I wouldn't purchase this "spotlight" again period. Save your $! This isn't a spotlight. It isnt even noticeable. The camera you ask about has better night time features built into it than you will ever experience by adding this light. If anything, just install a real spotlight. Even a solar powered version would be 100% better than trying this turd. A vehicles dome light is more effective | bigbluedog | 2023-02-27 |
| Can this be used with the pan cam v3? | 2023-02-27 | Hello! No, they are designed for the Wyze Cam v3 only. | Josan A. Wyze | 2023-02-27 |
| Can this be used with the pan cam v3? | 2023-02-27 | I don't know, but better than ring camera's. | Sarah Walker | 2023-03-01 |
| How long does the battery last? | 2022-05-17 | About two months before recharging. | Just Me | 2022-05-17 |
| How long does the battery last? | 2022-05-17 | To clarify, the Wyze Cam Spotlight doesn't use a battery but instead uses power from the wall where the camera is plugged in so it will run for as long as the LEDs used in the light hold out. | Maricar P. Wyze | 2022-05-18 |
| Does it function without the monthly plan? | 2022-05-12 | I believe so it just won’t record | mary | 2022-05-12 |
| Does it function without the monthly plan? | 2022-05-12 | You can see it live, otherwise it effectively doesn't record. | S. Nelson | 2022-05-12 |
| Does it function without the monthly plan? | 2022-05-12 | Yes, you'll still be able to view the live stream and use other features like 2-way audio without the subscription, but the camera won't be able to record event videos when it detects motion/sound. | Maricar P. Wyze | 2022-05-12 |
| Does it function without the monthly plan? | 2022-05-12 | Yes, it works without a monthly plan. There are some limitations. I think the number of events in X number of minutes is the biggest limitation. Their monthly plan is called Cam Plus but there is also a Cam Plus Lite (?) plan that may be a lower cost or free. Check out the Wyze.com website for more details | Ken | 2022-05-12 |
| Does it function without the monthly plan? | 2022-05-12 | It depends on what you mean by function. Recent changes in their policies mean that a camera without the plan will only capture a still shot instead of the 12 sec video it used to; pretty useless if you ask me. I have one on the plan and two not on the plan. The ones not on the plan I pulled the cards out and use them as live monitors--both of those would be better with even short videos recorded to the card but useless with just the still photo. | Jeffrey w. Glynn | 2022-05-13 |
| Does it record in 4K? | 2022-09-16 | It is not 4k, it is high definition though. I don't think you would tell much difference personally. | Alex Pirtle | 2022-09-16 |
| Does it record in 4K? | 2022-09-16 | Hello! Nope. In 1080p Full HD only. | Josan A. Wyze | 2022-09-18 |
| Does it record in 4K? | 2022-09-16 | Video resolution is 1080p Full HD. | Maricar P. Wyze | 2022-09-19 |
| can be left on all night | 2022-12-10 | Sure | Dr. Ken | 2022-12-10 |
| can be left on all night | 2022-12-10 | Yes | Cæsar Augustus | 2022-12-10 |
| can be left on all night | 2022-12-10 | It stays on constantly. | David Henchman | 2022-12-10 |
| can be left on all night | 2022-12-10 | Yes, you can have it turn on by motion (for duration time of choice), automatically from sunset to sunrise, on all the time, or off. | Douglas | 2022-12-10 |
| can be left on all night | 2022-12-10 | If you leave it plugged in it will be left on all night yes why not | mary | 2022-12-10 |
| How much of a step up is this from the V2 with spotlight ? | 2023-01-13 | The v3 camera is more weather proof than the v2. The v3 night vision is way better than the v2. | Ken | 2023-01-13 |
| How much of a step up is this from the V2 with spotlight ? | 2023-01-13 | My spotlights on this never have worked. They were so bad I took them off but Wyze refused a refund as well | micky daniels | 2023-01-14 |
| How much of a step up is this from the V2 with spotlight ? | 2023-01-13 | My spotlights on this never have worked. They were so bad I took them off but Wyze refused a refund as well | 2ScamSam | 2023-01-14 |
| How much of a step up is this from the V2 with spotlight ? | 2023-01-13 | It’s not worth the trouble I got one it stopped working first light rain they replaced it and same thing happened | REDNECKDEMON | 2023-01-14 |
| How much of a step up is this from the V2 with spotlight ? | 2023-01-13 | Wyze Cam v2 doesn't have a spotlight and Color Night Vision. | Maricar P. Wyze | 2023-01-17 |
| Can I use the sockets just to control to schedule them to turn on and off? | 2022-04-17 | Hello! Yes. | Josan A. Wyze | 2022-04-18 |
| Can I use the sockets just to control to schedule them to turn on and off? | 2022-04-17 | I'm uncertain what you mean by sockets but it has multiple controls in app for manual, auto or motion and sound on and off, including a timer I believe. | Therivermonk | 2022-04-19 |
| Nvr does this work with a nvr? i have two hikvision dvrs with 20 cameras all shown on a large display. it is impossible to tie up my iphone for 1 cam. | 2022-04-20 | No, Wyze Cams only integrate with RTSP. | Maricar P. Wyze | 2022-04-22 |
| Why do the videos only show in black and white? Also, my outdoor V3 spotlight camera worked for 1 year and just stopped working the other day. Why? | 2022-12-14 | We're sorry to hear about the issue you're experiencing. With the video that shows black and white, please make sure that the Night Vision is set to Auto or you can turn off in the live stream. If you have not already, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. | Maricar P. Wyze | 2022-12-14 |