| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do I control the camera pan with my smart phone? | 2022-10-20 | I use the YI IoT app from the Google play store which gives you full pan tilt and zoom controls right from your phone! | M Navarrette… | 2022-10-21 |
| The camera wont bind with the app and it says to do a firmware update but doesn't show where to get the file. Where can you get the firmware file? | 2022-09-02 | It's in the app, justlook for firmware and click on it. | Brick | 2022-09-03 |
| Esta cámara soporta protocolo onvif, es compatible con dvr y nvr? | 2022-08-27 | nope | EVERSECU | 2022-08-27 |
| Funciona con Cloud Edge? | 2022-08-08 | no, the app is YI IOT | EVERSECU | 2022-08-08 |
| Funciona con Cloud Edge? | 2022-08-08 | La verdad a mi no me duró mucho está cámara ya se daño | Eduardo A. Gutierrez O | 2022-08-08 |
| Will this device work with a Dual band modem it’s 2.4&5 ghz in one | 2022-08-31 | It should I have a Dual band modem works just fine the cameras work only on the 2.4 band anyways. | Yankeestuff | 2022-08-31 |
| Will this device work with a Dual band modem it’s 2.4&5 ghz in one | 2022-08-31 | Yes, you are able to select 2.4. For some additional information. I have 4 cameras of this model and they do not record to the SD card. I have tried everything possible including contacting customer service. Now they won't respond to me. Good luck. | David G. | 2022-09-01 |
| Will this device work with a Dual band modem it’s 2.4&5 ghz in one | 2022-08-31 | 2.4 only. But if have both set it for 2.4 when setting up | Dave… | 2022-09-01 |
| how long will it record to 128GB SD? | 2022-07-20 | I'm not sure because I use the cloud service but I believe that if you use an SD card it will keep going until the card is full then it will delete the oldest videos as it continues on so you should always have the newest recordings available. I hope this helps. | M Navarrette… | 2022-07-20 |
| Does this record on A’s card all the time or just when it detects something ? | 2022-11-23 | It does both | Gmoney | 2022-11-23 |
| Does this record on A’s card all the time or just when it detects something ? | 2022-11-23 | You cam set it up either way, I LOVE these cameras! | Brick | 2022-11-23 |
| It doesn't follow anything moving and doesn't move to the other end i have it set to cover one blind side and it doesn't pick up motion | 2022-08-05 | It has tracking abilities or you can control the view via smartphone app, makes lots of noise as it tracks, would not buy again! | Alan | 2022-08-05 |
| It doesn't follow anything moving and doesn't move to the other end i have it set to cover one blind side and it doesn't pick up motion | 2022-08-05 | Wouldn't hook up to my wifi | Larry | 2022-08-05 |
| It doesn't follow anything moving and doesn't move to the other end i have it set to cover one blind side and it doesn't pick up motion | 2022-08-05 | Mine picks up movement. It definitely rotates. Once it detects movement to the left, it's moving to the left...and so forth | Nadz | 2022-08-10 |
| Will this device work with my daul band modem (2.4&5 ghz in one )? | 2022-08-31 | Yes | Yankeestuff | 2022-08-31 |
| Will this device work with my daul band modem (2.4&5 ghz in one )? | 2022-08-31 | Yes but I personally would not buy this product again, its noisy, and does not capture every movement, just a few here and there! | Alan | 2022-08-31 |
| Will this connect to my dvr? | 2023-05-05 | Not sure? But it does have an Ethernet port | Keith | 2023-05-06 |