| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I don't understand the arming schedule. What should it be set at if I want 24/7 activation? Something happened and now it's not recording at all! | 2022-11-30 | Open the app and the camera you want to arm. Got to settings and Arming schedule. If you want 24x7 the hours should read 00:00 24:00. Give that a try. | Johnathan Sparks | 2022-11-30 |
| I don't understand the arming schedule. What should it be set at if I want 24/7 activation? Something happened and now it's not recording at all! | 2022-11-30 | You can disregard this device in ots entirety. I have 3 and they record whenever they want and one is permanently dead. Reliability is 0 | Jimmy | 2022-12-05 |
| does it come with solar panel? | 2022-09-07 | Yes it does. | C. Bacon | 2022-09-07 |
| does it come with solar panel? | 2022-09-07 | It does come with solar, but battery dies quick does not stay on | Richie R | 2022-09-07 |
| does it come with solar panel? | 2022-09-07 | Yes, it comes in a whole set | ThiNo | 2022-09-07 |
| does it come with solar panel? | 2022-09-07 | Yes, it comes with the solar panel in the package. | Soliom Solar Security | 2022-09-08 |
| One of my cameras has stopped detecting motion. I've tried resetting the camera. Anyone have any ideas? ..Thanks | 2022-10-16 | They pick up what they want I'm sorry I ever bought them | davidhelmer | 2022-10-30 |
| Does the camera have an option to set a voice message that goes off when motion is detected? | 2022-08-30 | I do not think so. I receive an alert on my phone but no voice message. | Robin M. Monks | 2022-08-30 |
| Does the camera have an option to set a voice message that goes off when motion is detected? | 2022-08-30 | No , it doesn't give you that option | ANGELIKI TSITOURIDOU | 2022-08-30 |
| Does the camera have an option to set a voice message that goes off when motion is detected? | 2022-08-30 | No , it doesn't give you that option | Angeliki T. | 2022-08-30 |
| Does the camera have an option to set a voice message that goes off when motion is detected? | 2022-08-30 | Yes, you can have alarm voice as default, but not a changeable voice | Soliom Solar Security | 2022-08-30 |
| I'm trying to use this indoors, and the chargers I have don't seem to charge it very well. What kind of charger/cable should I use to keep it charged? | 2023-01-22 | Why would you be using them indoor they're outdoor cameras solar powered I don't think you can watch him while you got them charging and they have to be charged almost every other day if you use them inside | davidhelmer | 2023-01-23 |
| I'm trying to use this indoors, and the chargers I have don't seem to charge it very well. What kind of charger/cable should I use to keep it charged? | 2023-01-22 | Hello, pls use good quality 5V2A adapter and good quality cable , thanks ! | Soliom Solar Security | 2023-01-30 |
| Is it possible for the batteries not to keep a full charge after 10 months? | 2022-10-29 | Going to be I have two of them one battery quit taking a charge in about a year and the other one a year in a month it won't stay charged overnight now they're almost dead by morning and if it's cloudy out they don't work I tried contacting the company to see if I can even buy a new solar panel and a battery they won't contact me back anybody reading this don't buy them | davidhelmer | 2022-10-30 |
| Is it possible for the batteries not to keep a full charge after 10 months? | 2022-10-29 | I’ve had problems with the batteries. But the company replaced or credited my account. But the camera r great. Other then the WiFi distance! | Lab | 2022-10-30 |
| Is it possible for the batteries not to keep a full charge after 10 months? | 2022-10-29 | I haven’t had a problem yet but I anticipate during the winter when there is less sunlight you may need to charge the batteries inside some time. | Darius Ryan | 2022-10-31 |
| how many smartphones can be connected to a single camara? and is it possible to connect the camera to a power cord in case the solar panel get screwed | 2022-07-20 | You can share your camera to 8-10 smartphones and yes, you can connect the camera to a power cord to use it continuous for recording. | Soliom Solar Security | 2022-07-20 |
| how many smartphones can be connected to a single camara? and is it possible to connect the camera to a power cord in case the solar panel get screwed | 2022-07-20 | Not sure about how many phones can connect, but the camera does have a cord to plug in in case the solar does not work. | Richie R | 2022-07-20 |
| how many smartphones can be connected to a single camara? and is it possible to connect the camera to a power cord in case the solar panel get screwed | 2022-07-20 | I didn't go that far yet, couldn't set it up with wifi connection, then had to send it back. | ThiNo | 2022-07-20 |
| model s600 4g - turn on alarm in app but no alarm sounds - any suggestions ? | 2022-08-25 | Yoyr better off with stickers on the walls | Jimmy | 2022-12-05 |
| I need the seller’s email,how can I get it? | 2022-09-27 | On your app go to the account go down to the bottom and it's got a support on it click on that it'll take you can email them but don't waste your time they don't answer you I've tried | davidhelmer | 2022-10-30 |
| Can you have multiple live cameras up on the same screen? | 2022-07-20 | No, you have to access each camera, one at a time. You would need to purchase a cameral security system that is designed to show multiple camera views on a single screen. | Robert L. | 2022-07-20 |
| Can you have multiple live cameras up on the same screen? | 2022-07-20 | No. You can only see one at a time | Jose L. Villatoro | 2022-07-20 |
| Can you have multiple live cameras up on the same screen? | 2022-07-20 | I'm afraid no, you have to switch from different screen. | Soliom Solar Security | 2022-07-21 |