| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| has anyone tried to use this outdoors? | 2022-09-25 | Hi! Yes we own this, I actually have 2 of the white ones. It snows here and it works great. The only down fall is that when you fill this up too much the bottom cracks. I ended up fixing it with superglue and it’s worked great, I’ve had it for about 4 months now. | Santiago moreno yepiz | 2022-09-25 |
| how long will this run just using battery power? | 2023-04-04 | Im not sure exactly but im guessing ar least a week. Our cat has unplugged ours before. No telling how long it was unplugged but he didn't starve | Bonnie L. | 2023-04-04 |
| how long will this run just using battery power? | 2023-04-04 | It won’t. Battery just retains settings | Amazon Customer | 2023-04-04 |
| how long will this run just using battery power? | 2023-04-04 | I’m not sure, I’ve always had it plugged in as well as battery. But I do know my batteries are still full power after two years and still work during power outages. | Patricia Lazarek | 2023-04-04 |
| Does this last outdoors/waterproof? | 2023-05-14 | I would say no. Just my opinion | Patricia Lazarek | 2023-05-14 |
| Does this last outdoors/waterproof? | 2023-05-14 | No | Rich K | 2023-05-14 |
| Will this do 3 cups 2 times per day? | 2022-06-27 | Probably, but keep in mind, 9 portions is one cup. So 3 cups would be 27 portions. So your hopper would need to be refilled quite often. But I love this product for my dogs. And, you need to use very small pieces of dry food. I use TSC’s 4 Health for Adult dogs. | Patricia Lazarek | 2022-06-27 |
| Will this do 3 cups 2 times per day? | 2022-06-27 | Yes but you would need to fill it up each day | Ashley | 2022-06-27 |
| Can you see the food level on the white version? | 2022-12-07 | Sorry you cannot view the food level from the white one. You can view the food level from the Dark Grey one. Best, | Dogness Official | 2022-12-07 |
| Can you see the food level on the white version? | 2022-12-07 | You do have to open the top to see if there is food in it. Very easy | Cindy Wynn | 2022-12-07 |
| Can you see the food level on the white version? | 2022-12-07 | Not without opening the top | James W. | 2022-12-07 |
| Does this come with an app to monitor your pets eating habbits? | 2023-03-09 | not to my knowledge. You might contact the seller. | Carla Connington | 2023-03-09 |
| Does this come with an app to monitor your pets eating habbits? | 2023-03-09 | No | Maria Mendoza | 2023-03-09 |
| Does this come with an app to monitor your pets eating habbits? | 2023-03-09 | No. It doesn’t. | Patricia Lazarek | 2023-03-09 |
| Does this come with an app to monitor your pets eating habbits? | 2023-03-09 | Mine did not come with an app but this looks like a newer model | kimberley | 2023-03-11 |
| How long does it take for the feeder to turn on after i plug my own usb cord into a power supply? this feeder doesn’t turn on | 2022-09-24 | It should turn on right away. You have to set up the timer or operate it manually for it to dispense food. | Norris | 2022-09-24 |
| How long does it take for the feeder to turn on after i plug my own usb cord into a power supply? this feeder doesn’t turn on | 2022-09-24 | I had a bad experience with all dogness products. I bought 2 auto food feeders and 2 auto water fountians. Nobody picks up the phone, answers emails or returns voicemails at dogness as I tried to contact them before leaving bad reviews. It's a big company. No clue why they have such poor customer service. Never did I get any responses. | Amazon Customer | 2022-09-24 |
| How long does it take for the feeder to turn on after i plug my own usb cord into a power supply? this feeder doesn’t turn on | 2022-09-24 | Mine has always turned right on. You may need to change the outlet you used. | Budha Fan | 2022-09-25 |
| Can you setup 4 cup per feeding | 2022-11-27 | I don’t think so. I only feed 1 cup per time and that is 9 servings. I think the bowl wouldn’t hold more than 2 cups at a time. But you can set it up to feed I think 5 times a day. | Patricia Lazarek | 2022-11-27 |