| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will it work with wyze cam v1? | 2022-08-27 | Hello! No, this is for v3 only. | Josan A. Wyze | 2022-09-18 |
| What adhesive can I buy when remounting? I had to take down and change windows, but the original adhesive is left on the window. | 2022-12-28 | Try a high-bond double sided tape. | Steven L. Fletcher | 2022-12-30 |
| How do you get it off the window??! Mine is pretty much stuck. | 2022-09-20 | We recommend using rubbing alcohol or anything that can break an adhesive like goo-be-gone. | Maricar P. Wyze | 2022-09-20 |
| How do you get it off the window??! Mine is pretty much stuck. | 2022-09-20 | I'm not really sure, I haven't removed mine yet, but I think that if you spray a little WD-40 or similar product to it, that stuff will seep thru and help to release the adhesive. It will not be reusable though. Barring that, carefully use a very sharp blade and scrape it off the glass. Something like a box-cutter blade held tightly against the glass window and scraping it off should work. Do not use a blade on plastic windows as it may scratch the surface... and pleas be very careful, don;t get cut. | VEGU2 | 2022-09-20 |
| How do you get it off the window??! Mine is pretty much stuck. | 2022-09-20 | It's attached with double sided tape. I'd use a razor blade to gently separate the tape from the glass. Or a two ft length of small fishing line a use it to "saw" back and forth between the tape & window glass. | Robert B | 2022-09-20 |
| How do you get it off the window??! Mine is pretty much stuck. | 2022-09-20 | It’s designed to be pretty much stuck. You could try a window scraper. | That Guy | 2022-09-20 |
| How do you get it off the window??! Mine is pretty much stuck. | 2022-09-20 | Letting a small amount of 90% rubbing alcohol run down the window along the top of the mount will slowly soften the adhesive and allow you to pull it off the window | R. Hintz | 2022-09-21 |
| We hy not use double sided tape? | 2023-06-07 | Doesn't work the same I'm sure, get one of these window mounts you won't be sorry, unless you wanna move it, it says it's only good for sticking it somewhere one time | "Todd" | 2023-06-07 |
| We hy not use double sided tape? | 2023-06-07 | Use what you want… just secure the camera so when it falls it doesn’t smack the ground. Otherwise you’ll end up with a broken camera that no longer functions like new. | jackzyx | 2023-06-07 |
| We hy not use double sided tape? | 2023-06-07 | You could, but it would create a slight gap causing reflection and not as clear of of picture. Versus the mount sticks the camera right against the glass. | DK | 2023-06-07 |
| What size of an area does this camera cover? | 2022-12-30 | The Wyze Cam 3 has a 130-degree field of view. | Steven L. Fletcher | 2022-12-30 |
| What size of an area does this camera cover? | 2022-12-30 | This is just the window mount for the Wyze cam but once it’s mounted in the window I can see about 35 feet across and way down my driveway | The Tweeze | 2022-12-30 |
| Will it work for blink indoor cameras as well | 2022-09-18 | Hello! This is only made for Wyze Cam v3. | Josan A. Wyze | 2022-09-18 |
| Will it work for blink indoor cameras as well | 2022-09-18 | Only if the face of the blink is the same dimensions | ElGooch | 2022-09-18 |
| Will this window mount work with the newly released wyze cam v3 pro? | 2022-10-28 | According to the wyze app go to the shop section to find the window mount and it says it will work with the V3 pro. | James K. | 2022-10-28 |
| Will this window mount work with the newly released wyze cam v3 pro? | 2022-10-28 | It doesn’t work well with it … too much reflection | Chef Rocky | 2022-10-28 |
| Will this window mount work with the newly released wyze cam v3 pro? | 2022-10-28 | Yes, this is compatible with the Wyze Cam v3 pro. | Maricar P. Wyze | 2022-10-31 |
| I want to use wyze cam on the upper sash (to avoid screen) of first floor window using this mount. Will I be able to see the ground below window? | 2023-05-13 | No you won't. What I recommend is to hold the camera in position use the app to see what the camera shows then reposition the camera for optimum coverage of the area. | Scott | 2023-05-13 |
| I want to use wyze cam on the upper sash (to avoid screen) of first floor window using this mount. Will I be able to see the ground below window? | 2023-05-13 | If you are using the window mount I do not believe you will see the ground | Brian | 2023-05-13 |
| I want to use wyze cam on the upper sash (to avoid screen) of first floor window using this mount. Will I be able to see the ground below window? | 2023-05-13 | If you are expecting to see the ground directly below the window, short answer is no. The camera field of view (V2 is 110⁰ and V3 is 130⁰) is not wide enough. | Mike B. | 2023-05-13 |
| I want to use wyze cam on the upper sash (to avoid screen) of first floor window using this mount. Will I be able to see the ground below window? | 2023-05-13 | Hello! Yes, you can mount your cam on a glass surface with this accessory and enjoy a clear view free of glare or reflection. | Josan A. Wyze | 2023-05-14 |
| If i wanted two different angles i'd need two? correct?and, do i need to purchase anything else for this to work? | 2023-02-14 | You’d need to buy 2. Also, this is just the window mount that doesn’t include the camera. You’ll have to buy 2 cameras and 2 window mounts to achieve 2 different angles | The Tweeze | 2023-02-14 |
| If i wanted two different angles i'd need two? correct?and, do i need to purchase anything else for this to work? | 2023-02-14 | If you are asking to use your one camera on a different window you would need another window mount.You shouldn’t need anything else as long as your power cord is long enough to reach the new location. | James K. | 2023-02-14 |
| If i wanted two different angles i'd need two? correct?and, do i need to purchase anything else for this to work? | 2023-02-14 | Yes one camera one angle so you would need two, and if you don't want to pay for their service you would want to buy a micro SD card. | Michael congdon | 2023-02-14 |
| If i wanted two different angles i'd need two? correct?and, do i need to purchase anything else for this to work? | 2023-02-14 | Yes, you will need 2 Wyze Window Mounts if you want different angles. You don't need to purchase anything else, the adhesive tape is already included in the kit. | Maricar P. Wyze | 2023-02-14 |
| Is this for one mount? Through the Wyze site these are 1/3 the price | 2022-08-27 | I just got one. Maybe Wyze is having a sale. | A. Izzo | 2022-08-27 |
| Is this for one mount? Through the Wyze site these are 1/3 the price | 2022-08-27 | This is the cost for one window mount only. | Kim | 2022-08-27 |
| Is this for one mount? Through the Wyze site these are 1/3 the price | 2022-08-27 | Yes for one mount on Amazon which would include shipping. Keep in mind that Wyze shipping charge is $5.99. | Monna | 2022-08-27 |
| Is this for one mount? Through the Wyze site these are 1/3 the price | 2022-08-27 | I saw the something and ordered from Wyze direct. | TwistedTwerp | 2022-08-27 |
| Is this for one mount? Through the Wyze site these are 1/3 the price | 2022-08-27 | Yes you can buy from Wyze at a cheaper price, they have a members discount on all products they offer! | Juliet | 2022-08-28 |
| Why aren't images not in English? | 2022-09-04 | I've had all English text from this device. You need to check your settings. | Kim | 2022-09-04 |
| Why aren't images not in English? | 2022-09-04 | An image is just that..an image..a reflection of what the camera views.. Think the question has been put forward a bit off of what the intention was intended. | Kenny L. Housman | 2022-09-04 |
| Using wyze cam on "upper sash of a 1st floor window," approx. how many feet forward before I'd see the ground? If too far, I'd need an angled mount. | 2023-05-15 | Sorry, you will need a angle mount. | Wayne Lewis | 2023-05-15 |
| Using wyze cam on "upper sash of a 1st floor window," approx. how many feet forward before I'd see the ground? If too far, I'd need an angled mount. | 2023-05-15 | I have one mounted at about 5 ft and I can see the ground starting at about 10 ft, so double the height is probably a decent go-by. Hope that helps. | Tyler Tolman | 2023-05-15 |
| Is there a way to fix the mount from not sticking anymore? | 2023-01-15 | 8-10 mm wide double sided tape should do the trick | The Tweeze | 2023-01-15 |
| Is there a way to fix the mount from not sticking anymore? | 2023-01-15 | You can use 3M stick tape o find another tape double side glue | M. Cachay | 2023-01-21 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes. It fits the Wyze Cam V3, along with the Wyze Cam V3-Pro. | Douglas Sego | 2023-04-09 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes it was made for that camera and it works very good. | Scott | 2023-04-09 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | indoor | arnold manuel | 2023-04-09 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes, i'm using them with two V3 cameras. | Wayne Lewis | 2023-04-09 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes, it only works with Wyze Cam v3. | Maricar P. Wyze | 2023-04-10 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes | Bonnie Kratzman | 2023-04-11 |
| Work with wyze cam 3 indoor/ outdoor camera ? | 2023-04-09 | Yes, very well. Good. Quality and fit very well with this camera | M. Cachay | 2023-04-11 |
| Will this help with sun glare with a camera mounted outside? | 2022-09-15 | No. It’s designed for inside use. And it really doesn’t reduce work | Chef Rocky | 2022-09-15 |
| Will this help with sun glare with a camera mounted outside? | 2022-09-15 | yes, will help with sun glare | arnold manuel | 2022-09-15 |
| Will this help with sun glare with a camera mounted outside? | 2022-09-15 | Hello! Yes, you may enjoy a clear view free of glare or reflection. | Josan A. Wyze | 2022-09-18 |
| Will this help with sun glare with a camera mounted outside? | 2022-09-15 | I doubt it | Rabbit | 2022-09-24 |