| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| For those of you who installed the camera on the exterior of your house, did you drill a hole to access an outlet? | 2021-10-03 | YES | ED | 2021-10-03 |
| Hello what app doses it use ??? i’m looking for tuya app | 2022-09-27 | The app is called Hugolog. It’s available in the app store. | T. I. | 2022-09-27 |
| Hello what app doses it use ??? i’m looking for tuya app | 2022-09-27 | Hugolog it's purple with a upside down lock on it | DreamCaster | 2022-09-27 |
| Hello what app doses it use ??? i’m looking for tuya app | 2022-09-27 | The app is called Hugolog. It’s available in the app store. | Anthony I. | 2022-09-27 |
| Hello what app doses it use ??? i’m looking for tuya app | 2022-09-27 | The app I use on my iPhone is Hugolog (by LaView Eagle-Eye Technology Inc). and the logo is an upside down lock that’s open in a blue colored box. Shows the app has a 2.3 star rating but it’s always worked great for me. Just type in Hugolog in the App Store search bar and you should see the blue box logo with an open upside down lock in the store. I’m not sure if the app looks the same for android. | Célestine | 2022-09-27 |
| Hello what app doses it use ??? i’m looking for tuya app | 2022-09-27 | The camera uses Hugolog app. It is not compatible with Tuya app. | Hugolog Store | 2022-09-29 |
| Does ittracking moving suject? | 2022-03-20 | No, it can detect and alert motion but doesn’t track. | T. I. | 2022-03-20 |
| Does ittracking moving suject? | 2022-03-20 | yes | ED | 2022-03-20 |
| Does ittracking moving suject? | 2022-03-20 | No it does not track movement. | Moekin | 2022-03-20 |
| Does ittracking moving suject? | 2022-03-20 | No, it can detect and alert motion but doesn’t track. | Anthony I. | 2022-03-20 |
| Does ittracking moving suject? | 2022-03-20 | The camera does not support motion tracking, so it won't track moving subject. | Hugolog Store | 2022-03-31 |
| When i dowloaded app. It would hook to that onyernet service but would sisconnecyed my wifi i use for rest of my housr. Also a wire comes out of the b | 2021-10-18 | The wire coming from the back is power source. It must be plugged in at all times. Then you can push the button on the camera a nd use your phone to set it up, as long as your phone is also connected to the same wifi | Bryan Duncan | 2021-10-18 |
| can i save one or more presets? | 2023-01-25 | I have four positions saved on mine! | Amazon Customer | 2023-01-25 |
| can i save one or more presets? | 2023-01-25 | Yes you can | Ron Kirshman | 2023-01-26 |
| Whete is battery and how do you change is this completely wireless | 2021-10-18 | It doesn't have a battery | arj | 2021-10-18 |
| Whete is battery and how do you change is this completely wireless | 2021-10-18 | No Battery! No Charging! USB power only! NOT wireless! | Amazon Customer | 2021-10-18 |
| Whete is battery and how do you change is this completely wireless | 2021-10-18 | It pretty good | TommieBenson | 2021-10-22 |
| Whete is battery and how do you change is this completely wireless | 2021-10-18 | The Hugolog PT camera needs to plug in to work. The wireless means Wi-Fi connection. | Hugolog Store | 2021-10-25 |
| How do you cjange batteries | 2021-10-18 | It's a rechargeable battery. You take it out and plug it up to charge it. | Scottie Napier | 2021-10-18 |
| How is this product do this really works | 2021-11-24 | .I’ve had the camera for about 4 months. The setup is easy and the system works well, even from 200 miles away. | T. I. | 2021-11-24 |
| How is this product do this really works | 2021-11-24 | .I’ve had the camera for about 4 months. The setup is easy and the system works well, even from 200 miles away. | Anthony I. | 2021-11-24 |