| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is the add on cam. Come with the power supply and how long is the cord | 2022-08-02 | Yes, the add on camera comes with a 9.8ft power supply. Any more questions, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-08-03 |
| How do you connect the cameras to your iPhone ? | 2022-03-28 | Its a huge hassle! Couldnt ever get it on my phone after losing the included QR code | Christian Family | 2022-03-28 |
| How do you connect the cameras to your iPhone ? | 2022-03-28 | Two ways to do Initial Setup: 1. Plug the camera to router for setup Plug the camera into the router's LAN port with an Ethernet cable and plug it to power. In App, tap + Add and tap Scan the LAN. Then tap camera's ID to add it to App. Leave the admin password empty. Then enter camera's Device Setting - Device WiFi. Connect the camera to your WiFi and then you can unplug it from router. 2. Set up the camera wirelessly Plug the camera to power. In App, tap + Add to add camera, select your camera type. Choose NO while asked whether camera has an Ethernet port. Then follow on-screen guide to set up the camera. NOTE: If the camera was not added successfully, hold the reset button for 10 seconds and do it again. | Kittyhok | 2022-03-29 |
| Cuando estará disponible??? | 2023-04-24 | Está en stock, puedes adquirirlo aquí:https://www.amazon.com/Wireless-Security-Kittyhok-Detection-Weatherproof/dp/B08Z3GP4PD | Kittyhok | 2023-04-25 |
| How far away can you place cameras? | 2021-11-26 | Dear Customer, Good day. Thanks for your question to this wireless security camera outdoor. If it works standalone, it works within WiFi range. If it works with Kittyhok security system, the working range is 100-300m in open area. Obstacles and mental wall will interfere the WiFi signal. If you have any questions, please feel free to contact our support team at support@kittyhok.com Best regards, Kittyhok Support Team | Kittyhok | 2021-11-27 |
| Is the add on cam. Come with the power supply and long is the cord | 2022-08-02 | Yes, same length as the one that comes with unit | Michael A. Rogers | 2022-08-02 |
| Is the add on cam. Come with the power supply and long is the cord | 2022-08-02 | Yes, the add on camera comes with a 9.8ft power supply. Any more questions, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2022-08-03 |
| Please let me know how to add it to the wireless security camera system? | 2021-07-08 | Dear Customer, Good day. Thanks for your question to this wireless security camera system. Plug the camera to power and connect the camera to your NVR Ethernet port with a network cable. Go to your system, right click your NVR mouse to pop out NVR main menu, then click Device Manage. Click 'Refresh' button beside the upper table. Click an available channel (No video source) in the lower table, then click 'Match Code' button beside the upper table. The NVR will start the process to configure the camera to work wirelessly. When you see the update message 'IPC is already in the channel', the camera has been added to the channel successfully and you can now disconnect the camera from NVR and mount it to anywhere you want, within NVR's Wi-Fi range. If you have more questions, please feel free to contact our support team at support@kittyhok.com Best regards, Kittyhok Support Team | Kittyhok | 2021-07-08 |
| I have the wireless 10ch ptz system, with 4 ptz cameras. can i add the non ptz and a single solar powered camera to it. | 2023-01-01 | Yes, the NVR supports up to 10 cameras. You can add the 24/7 WiFi security camera and the single solar powered camera to the system to meet your individual needs. Any more questions, pls feel free to contact us at support@kittyhok.com | Kittyhok | 2023-01-01 |