| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I buy longer cords for cameras? I need 90ft on two cameras. | 2023-04-29 | Yes, you can. | InfiluxStore | 2023-05-01 |
| Why does the picture of the unit show only 8 channels, when description is a 16 channel dvr? | 2022-08-29 | I absolutely love these cameras great picture awesome night vision well worth the money | Amazon Customer | 2022-08-31 |
| is there a way on playback mode to watch a period of time (not just the activity recordings)? | 2023-03-14 | Thank you for your question, yes, you have this option on the DVR's menu. If your DVR is set up with motion detection, the recordings will be displayed in a timeline form. LV - Swann Team | A manufacturer | 2023-03-15 |
| Does it work in countries like India? | 2022-11-13 | Operates on 120 volts, not sure what is used in India. | Aaron Dent | 2022-11-13 |
| I have swan enforcer 4k dvr system which add on camera I can use for 2way audio | 2022-08-10 | You need an NVR system for two way audio. | electronics discount store | 2022-08-10 |
| does this work on its own or do i need the larger system? I only need one camera | 2022-06-09 | You have to have a DVR that is compatible if so it will work you don't have to have the whole system | Linda P. | 2022-06-19 |
| What is the camera viewing angle? | 2023-03-27 | The cameras included in this kit are our model PRO-4KRL which have a 90° viewing angle. LV - Swann Team | A manufacturer | 2023-03-27 |
| Do you have to run the cables or are the cameras Bluetooth? | 2023-05-01 | You have to run the cables 😊. No wireless connectivity on these cameras to include Bluetooth. | David | 2023-05-01 |
| Do you have to run the cables or are the cameras Bluetooth? | 2023-05-01 | You have to run the cables they come with, these are not wireless. | jenn | 2023-05-02 |
| Do you have to run the cables or are the cameras Bluetooth? | 2023-05-01 | You have to run cables from the DVR to the camera. | Eduardo Martinez | 2023-05-02 |
| Do you have to run the cables or are the cameras Bluetooth? | 2023-05-01 | Thank you for your question. The cameras included in this kit are hardwired and include 60ft of BNC cable per camera. LV - Swann Team | A manufacturer | 2023-05-02 |
| Does this package set up have 2 way audio | 2023-04-30 | Thank you for your question. The cameras included in this kit do not have 2-way audio. Please check our other NVR kits that have PoE, Two-Way Talk, Face Recognition and more! LV - Swann Team | A manufacturer | 2023-05-01 |
| Does it work with dvr 5580? | 2022-07-15 | Yes it will, their is a small possibility that you may have to perform a firmware update to your DVR, but it is easy to do. | electronics discount store | 2022-07-15 |
| why this specific kit only records 19 days? i have the 2tb hdd and only got 19 days recordings. and the disk status is full | 2023-03-28 | Thank you for your question. These cameras are originally set to record using PIR, meaning they detect motion with heat. If your cameras are set to continuously record on all channels your hard drive will fill up faster. Please reach out to our support team for assistance in optimizing your settings or check out your user manual. Please click on the link below, then click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Your feedback is important to us. Thank you, LV- Swann Team | A manufacturer | 2023-03-28 |
| I have a 4000 sqft home and what do I need to get 4 cameras working at 1 each corner of the house? Thanks | 2021-09-22 | You need a swann dvr-5680 dvr, power supplies, and possibly bnc extension cables. | electronics discount store | 2021-09-22 |
| Are there any type of subscription fees, for monitoring or for the Swann app usage? | 2022-12-28 | There are no monthly fees. Just 1 time purchase. | ashraf | 2022-12-28 |
| Can you use cat5 cables on this to power the cameras up | 2023-06-11 | Thank you for your question. Each camera in this kit includes a 60ft(18m) Cat5e Ethernet Cable. However, you can extend this to a longer length if you wish to. Swann sells extension cables in 100ft(30m) & 200ft(60m) lengths under the codes SWNHD-30MCAT5E and SWNHD-60MCAT5E. Please note, the maximum length of POE cable for ALL NVR cameras is up to 300ft/100m run of CAT5. If you need further assistance, please visit our support page. https://support.swann.com/s/ Please le us know if we can further assist you. LV-Swann Team | A manufacturer | 2023-06-13 |