| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I'm having a problem with them connecting to the charging case so they're not charging. Anyone know how to fix it? | 2023-06-07 | Clean the ear buds and pins in the case with a lil brush lightly or a tip. You tube has videos on how to fix | maria | 2023-06-11 |
| Can these stay in while road cycling? | 2023-05-22 | Yes. | A manufacturer | 2023-05-23 |
| How good is the call microphone quality? | 2023-02-19 | Unfortunately it’s not that great from the calls I’ve made. From the call’s I’ve made the receiving end have said there’s an echo, too far away or too much noice on the background. | C.M. | 2023-02-19 |
| How good is the call microphone quality? | 2023-02-19 | The call microphone quality is really good i would say . Evertime i use it i can hear the person on the other line and everything that going on in the background. I would really recommend buy this product. | darvin | 2023-02-19 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | Puede ser su celular 📱 y que el volumen esté muy bajo, en todo caso, de los auriculares se puede subir, en la guía de instrucciones dice cuál de los dos se sube | Maribelle | 2023-01-02 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | No la tiene ....directamente desde el dispositivo | Irving vergara | 2023-01-02 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | No hay forma, el sonido de los audífonos no es tan potente, pero en conjunto lo que ofrecen por el precio está bastante aceptable | Miguel Mezzana | 2023-01-02 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | Tuve que devolver los audífonos porque no funcionaron, no se cargó nunca la batería. Mala calidad. No puedo dar por tal motivo una respuesta | A.Lee | 2023-01-02 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | Sigue el manual. Igual no en todos los teléfonos se escucha bien… es buena marca para un iPhone. | David M. | 2023-01-02 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | Visite nuestro soporte de productos para conocer los pasos de solución de problemas para ajustar el volumen en nuestro sitio web. Si esto no le ayuda, póngase en contacto con nuestro equipo de atención al cliente por correo electrónico, chat o llamada telefónica. | A manufacturer | 2023-01-04 |
| Tienen alguna forma de subir el volumen es demasiado bajo ??? | 2023-01-02 | Espero que esto sirva de algo : El esquema de control es el siguiente: reproducir/pausar/responder/finalizar llamada (presionar una vez), subir/bajar volumen (presionar dos veces), asistencia digital (presionar tres veces) y saltar hacia adelante/atrás (presionar largamente). | Andrés Tapia | 2023-01-07 |
| I bought 2 sets. need medium ear tips. tore one while inserting. can i get replacement? should i just return unit? | 2022-11-30 | Skullcandy does not provide spare parts at this time. | A manufacturer | 2022-12-06 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | It’s ok the music don’t sound good | Natasha Devine | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | Yes | Asia | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | No. They only last 4hrs | LaTanya Hood-Moore | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | Not if you fully charge them before you use them, that should always be the first thing you do. | JimmyM | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | Hard to say - they were so bad in fit, sound, and pairing I used then for 5 minutes and threw them in the junk drawer with my old mp3 players. | Amazon Customer | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | Did you fully charge them before use? If you didn't then yes this would be normal. However if they have been fully charged prior to use this is not normal an you may want to contact customer service. | Amazon Addict | 2022-12-28 |
| Is it normal for them to die within 1 hour after first use? | 2022-12-27 | It shouldn't be normal but it happens.. these headphones are absolutely trash..I would not recommend any spending money on them | Darrell Gresham | 2022-12-29 |
| Are the multicolor ones more red or orange on the outside? | 2023-05-30 | Orange. | A manufacturer | 2023-05-30 |
| What does each earbud weight? | 2023-05-29 | 32 g. | A manufacturer | 2023-05-30 |
| Can we use this earbuds while playing game ? | 2022-11-28 | Yes 👍, but u can’t connect to the game not for gaming. But u can listen 🎧 to your music 🎶 while u playing the game😜 | Milestyle | 2022-11-28 |
| Can we use this earbuds while playing game ? | 2022-11-28 | Only if your game system or tv/monitor has a Bluetooth connection | Dean Wehland | 2022-11-28 |
| What is the difference between Dime to dime2 | 2023-03-10 | The Dime 2 is the newest version of the product. | A manufacturer | 2023-03-10 |
| What is the difference between Dime to dime2 | 2023-03-10 | It's mainly the audio and the price. The sound isolation is better and the sound is a little higher. I hope this helps | Vern | 2023-03-10 |
| Are these compatible with Apple Watches? | 2023-01-27 | Yes | Tony fraley | 2023-01-27 |
| Are these compatible with Apple Watches? | 2023-01-27 | Yes. | A manufacturer | 2023-01-30 |
| Please let me know the earbud mAh and the Case mAh ? | 2023-03-20 | The earbud: 20mAh, charging case: 150mAh. | A manufacturer | 2023-03-20 |
| Please let me know the earbud mAh and the Case mAh ? | 2023-03-20 | I like the fit, sound, and style of the earbuds. and the case is cute and compact. | Kindle Customer | 2023-03-20 |
| Please let me know the earbud mAh and the Case mAh ? | 2023-03-20 | I like them the only problem is that they don't stay in my ears unless I stay really still. | Peter Laura | 2023-03-20 |
| Just received my dime 2 on 4/30/23. charged for about 8hrs. earbuds wont turn on at all. help? | 2023-05-01 | Please contact our customer service team. We would love to help you out. | A manufacturer | 2023-05-01 |
| I want to clarify this for myself. Does only Dime, but not Dime 2 come with ear gels/pieces? | 2022-11-27 | They both come with extra buds | Milestyle | 2022-11-28 |
| I want to clarify this for myself. Does only Dime, but not Dime 2 come with ear gels/pieces? | 2022-11-27 | All Skullcandy earbuds come with three different sizes of ear gels. | A manufacturer | 2022-11-30 |
| How do I transfer device from one account to another after activation on first device? I keep getting the previously activated error. | 2023-02-08 | Please feel free to visit our product support pages on our website for troubleshooting information for connectivity. | A manufacturer | 2023-03-20 |
| Died it have hands free voice assistant? | 2023-05-12 | Nope | Devon Garcia | 2023-05-12 |
| Died it have hands free voice assistant? | 2023-05-12 | Does it have hands-free voice assistant? No, it does not. I travel a lot and was advised to get an inexpensive pair of earbuds. The sound is great and if I lose them, it doesn’t cost much to replace them. | David Allen | 2023-05-15 |
| Died it have hands free voice assistant? | 2023-05-12 | You can use the Dime earbuds with any voice assistant on the device that the buds are connected to. | A manufacturer | 2023-05-15 |
| Does this have personal sound option available in Tile App? | 2023-04-27 | The Dime 2 does not have personal sound capability but it does have the Tile location feature. | A manufacturer | 2023-04-27 |
| Does this have personal sound option available in Tile App? | 2023-04-27 | I didn’t see that option but this Bluetooth is the absolute worst regarding background noises. | Dawn Cooper | 2023-04-27 |
| does these earbuds support bluetooth 4.1? | 2022-12-09 | I don’t know since I couldn’t even get them synced with my phone, I think mine was defective and had since returned them. | M. Hoyt | 2022-12-09 |
| does these earbuds support bluetooth 4.1? | 2022-12-09 | Bluetooth is backwards compatible, so yes. | skunk punk | 2022-12-09 |
| does these earbuds support bluetooth 4.1? | 2022-12-09 | My son said yes | BJH | 2022-12-09 |
| does these earbuds support bluetooth 4.1? | 2022-12-09 | Yes they do! | Alicia Marie | 2022-12-09 |
| does these earbuds support bluetooth 4.1? | 2022-12-09 | Yes, the Dime 2 will support up to BT5.2. | A manufacturer | 2022-12-12 |
| Are these low latency? Could I stream youtube/netflix without noticing a delay between the audio vs mouth movement? | 2023-01-10 | I watch Netflix and all that on mine just fine They work great | Tony fraley | 2023-01-10 |
| Are these low latency? Could I stream youtube/netflix without noticing a delay between the audio vs mouth movement? | 2023-01-10 | Yes, I use them for streaming Netflix all the time and never notice a delay. Love these! | Dalcas08 | 2023-01-10 |
| Are these low latency? Could I stream youtube/netflix without noticing a delay between the audio vs mouth movement? | 2023-01-10 | I've not noticed a delay at all since I've had them. Could be different for those with different devices but I'm not crazy tech savvy so I don't know | Mommy | 2023-01-10 |
| Are these low latency? Could I stream youtube/netflix without noticing a delay between the audio vs mouth movement? | 2023-01-10 | Yes. | A manufacturer | 2023-01-12 |
| Are these low latency? Could I stream youtube/netflix without noticing a delay between the audio vs mouth movement? | 2023-01-10 | These are not such high tech buds But I haven't noticed any delays between mouth and audio. | MRDavis | 2023-01-16 |
| What does the large end of this charger fit into???? | 2023-04-10 | On one side micro usb, on the other usb | Valeriia Kulbachenko | 2023-04-10 |
| What does the large end of this charger fit into???? | 2023-04-10 | It is a USB charging input/output cable connection. | A manufacturer | 2023-04-10 |
| Exactly what kind of charger/block does the end fit into? i have usb but this charger has gold stripes (for charging) on both sides of the connection. | 2022-12-30 | The case charges with a USB b type charger. The case charges the buds. | Kindle Customer | 2022-12-30 |
| Exactly what kind of charger/block does the end fit into? i have usb but this charger has gold stripes (for charging) on both sides of the connection. | 2022-12-30 | The end fits into any USB A port. | jnj | 2022-12-31 |
| Exactly what kind of charger/block does the end fit into? i have usb but this charger has gold stripes (for charging) on both sides of the connection. | 2022-12-30 | The Dime uses a micro usb charging cable. | A manufacturer | 2023-01-03 |
| How can i pair it to my smart watch? And can it be paird to phone and watch at the same time? | 2023-02-22 | Idk for sure but try holding the back of the head phones on the little rubber part of them | They sucked the one left earbu… | 2023-02-22 |
| How can i pair it to my smart watch? And can it be paird to phone and watch at the same time? | 2023-02-22 | The Dime true wireless ear buds will connect to any device that is Bluetooth capable. The earbuds will only connect to one device at a time. | A manufacturer | 2023-02-23 |
| Does it have " hey Skullcandy" hands free voice assistant? | 2023-05-12 | Sadly not, they are as barebones as you can get. | Devon Garcia | 2023-05-12 |
| Does it have " hey Skullcandy" hands free voice assistant? | 2023-05-12 | No. | A manufacturer | 2023-05-15 |